Affordable Solar

Affordable Solar

Affordable Solar Reviews

Affordable Solar Customer Reviews

4.9
4.9 out of 5 stars (based on 40 reviews)
Excellent93%
Very good5%
Average2%
Poor0%
Terrible0%

Affordable Solar Reviews

See how much it will  cost to install solar panels for your home.

Key Facts

Since 1997

Years in businesss

4.7

Average rating

NM

State availability

25-year warranty for solar panels

Warranty

No information

Solar brands

Full Purchase, Solar Loan

Financing options

Local Expert, Experienced Installer, NABCEP Certified, Trusted Solar Provider

Acknowledgement

Experienced installer

Expertise

A+

BBB Rating

4.65

SolarReviews rating

Quick Summary

  • Overall Rating: They have our expert rating of 4.7 based on the following reviews:
  • Years in Business: Affordable Solar has been in business in New Mexico since 1997.
  • State Availability: They are a well-known solar provider in New Mexico.
  • Warranty Options: We couldn’t find specific warranty options for Affordable Solar. However, it’s common in the industry to offer a 25-year warranty for solar panels.
  • Solar Panel Options: No specific information about the solar panel options offered by Affordable Solar.
  • Payment Options: We couldn’t find specific payment options for Affordable Solar. However, in New Mexico, you can generally buy your solar panel system outright, purchase equipment using a home equity line of credit (HELOC), or lease your panels.
  • BBB Rating: No information

*Please note that this information is based on the latest available data and may have changed.

Customer Reviews

July 17, 2024

I was very excited to work with Affordable Solar since the company I was working with before went out of business. I spoke with James. My solar app wasn’t working properly. I kept getting notifications saying there was an alert and the app wasn’t showing production & I was interested in possibly buying more panels. We made an appt for him to come to my home in a week. He never showed or called to cancel. I thought maybe I got the date wrong but I knew for sure it was that week. So I waited until Friday and still no one showed or called so I emailed asking if I got the wrong date. No, I didn’t. Apparently they had a business emergency down south and no one thought I should be contacted to reschedule. So James asked if another date would work. That date didn’t so he offered another date. It worked for both of us so we scheduled another visit. This time James showed up. I showed him the emails. He got on the roof, updated the software & came back to let me know everything was good to go about 15min later. He left & said someone else would be in contact regarding my other concern… more panels. Then I got a bill for $269 for that 15min worth of work (labor). He had told me service calls started at about that price but i figured that was per hour. I probably should’ve called around getting quotes from other companies & not gone with the first guy who said they would come. I feel horrible. Lesson learned. The next guy called me regarding the additional panels. He offered 15 extra panels for $25k which I wasn’t prepared for. He was a very nice salesman but I only wanted a few and after such an expensive “service call” I don’t think I’m interested in doing business with this company.

Shan B
Verified
July 15, 2024

Did a great job of reviewing the system with me.

David K
Verified
July 15, 2024

Dennis R
Verified
July 12, 2024

They are the most affordable and professional and easy to work with company. They did a fantastic job.

Jezebel
Verified
July 11, 2024

The install of the 16 panels on our roof was extremely well done. They were in and out under 4 hours with no disruption of our daily life. A job well done. Thank you Affordable Solar.

Rita Masters
Verified
July 10, 2024

Excellent workmanship, reported on time, cheerful demeanor.

John McClure
Verified
July 10, 2024

Affordable Solar is great! I got referred by a family member to set up a new system. Neil called me within a couple days and set up a convenient time for a consultation. The presentation was thorough and he took me through all possible options and costs. Jeri was project manager and always responsive through the whole thing. Install team was on time and finished ahead of schedule. System got inspected and turned on with no issues!

Mike B
Verified
July 10, 2024

Affordable Solar is always so helpful in assisting me with my solar panels and Enphase problems. Brandon came out and explained why the reporting was not working and answered all of my questions. Very professional and efficient

Diane Barone
Verified
July 8, 2024

Affordable Solar is an EXCELENT company.

The whole process from beginning to end was FLAWLESS.

From first contact to the final installation and afterwards

each person we dealt with was professional, knowledgeable, and got the job done right!

Even after completion, they patiently answered all our questions down to explaining the tax rebate process.

Finding this great contractor was pure gold!

ROSEMARY SHARPE
Verified
July 8, 2024

Superb service. Quickly resolved our issue.

Jerry Rose
Verified
June 25, 2024

Affordable Solar put my system in over 10 years ago, and they have always provided excellent follow up service. I highly recommend them.

Ronette Meyer
Verified
June 18, 2024

James really stepped to help us complete our installation with the ability to not only see production, but also monitor consumption. For some reason, our installation was more challenging than most, likely the generator installation. He kept at it until he got it done! Thank you!

Jeff Goebel
Verified
June 18, 2024

Timely and professional! Can’t say enough good things about this team!

Buddy Anderson
Verified
June 17, 2024

Outstanding service from the point of the sale (thanks Mike!), through installation, and ultimately activation of our solar system. Jeri or one of her staff were in communication with us throughout and often answered our questions before we had a chance to ask them. Affordable Solar’s relationship with PNM is excellent and seemed to expedite the process from permitting to activation. The Enphase app was a little tricky to get working, but we followed the instructions and it came up after a short wait. It shows we’re generating more than we’re using (net) and we’re looking forward to seeing that reflected in our electric bill. We couldn’t be happier with the whole experience – Affordable Solar rocks!

Joan Dickerson
Verified
June 17, 2024

Provided exceptional customer service. Their team was knowledgeable and responsive to all of my questions and concerns. The service work they provided for my consumption meter was top-notch. The timing was also impressively fast. Overall, I am extremely satisfied with Affordable Solar and would highly recommend them to anyone looking to make the switch to solar.

Antonio Garcia
Verified
June 12, 2024

Affordable Solar installed my system back in 2010. Over the past 14 years I’ve had a few issues, mostly with micro inverters and Affordable has always been quick to respond and have always fixed any issues in a very timely manner. Their current Service Manager, James Franks, also follows this tradition of service. He responded to my request within 24 hours and everything was working normally again by the next day. He followed up after everything was working again just to make sure it was running smoothly. If customer service is important to you, especially on a system that is going to be around for 20-25 years, this is the company to go with

Michael DesLongchamp
Verified
June 11, 2024

Every part of their process was so well taken care of!! Even when I had a hiccup with the inspection, Jeri took care of everything!! Jeri and Neil have made the process so smooth. They were both always available when I had questions and never made me feel stupid or like I was annoying. Beyond great customer service at Affordable Solar!! I’m recommending them to everyone!!

amy guerrero
Verified
June 5, 2024

Very pleased with professionalism of installation, and also with follow-up service to resolve a few minor issues.

Paul Reimus
Verified
May 31, 2024

Outstanding service during my install and great follow up when my system went offline because I changed my internet to fiber optics.

Pat Salazar
Verified
May 31, 2024

Super happy with Affordable Solar’s help getting my system fully operational! My system hadn’t been installed by affordable but James their service manager enthusiastically said he could help me and then conducted some initial assessment based on my on-line system status and said he would need to schedule a truck. Fast forward one week and Paul the service representative was at my home on time and within approximately an hour rang my doorbell to tell me he had solved the problem and the system was 100% working!! Paul was courteous , professional , knowledgeable and quick! Super service visit from my friends at Affordable Solar!

Todd Ganshaw

Todd Ganshaw
Verified



Company Gallery

Detailed review

Affordable Solar is a solar panel installation company based in Albuquerque, New Mexico. They have been providing solar panel installations for homes and businesses since 1998. Their fully licensed, insured, and experienced team makes them a preferred solar company in New Mexico. As part of their commitment to customer service, they partner with the best manufacturers in the business.

History: Affordable Solar opened its doors in 1998 and quickly built a sterling reputation. They have been involved in over 20,000 sales and installations of commercial solar systems.

Mission Statement: The company’s mission statement is “To create enduring value by enabling a world powered by clean, affordable solar electricity”.

Core Values: Their business model centers on uncompromising integrity, outstanding teamwork, and exceptional customer service. They aim to provide every customer with the attention to detail that they deserve. They custom design their solar systems to ensure that they exceed your expectations. It’s a win-win for everyone: the customers save money on a reliable, durable alternative electricity solution and reduce their carbon footprint, Affordable Solar wins because their customers are happy to refer more clients to them, and the state wins because it’s closer to achieving its 2030 clean energy targets.

Pros and Cons

Pros

  1. Comprehensive Warranties: Affordable Solar protects its solar systems with multiple warranties.
  2. Certified Installers: The company employs installers certified by the North American Board of Certified Energy Practitioners (NABCEP).
  3. Referral Program: They offer customers the chance to earn $250 through their referral program.

Cons

  1. Limited Financing Options: Affordable Solar does not offer homeowner financing options.
  2. Limited Availability: Their services are only available in New Mexico.

*Please note that this information is based on the latest available data and may have changed. For the most accurate and up-to-date information, we recommend contacting Yes Solar Solutions directly or visiting their official website.

Reviews

Positive Reviews

  1. “Affordable Solar was very prompt and courteous with their service! They explained everything I needed to know and asked if I had any questions. I love having solar!”
  2. “A Professional Class experience from beginning to end! I’ve had my system installed for two years now without need of any repairs, so far. My electrical bill has gone from an average of $100 per month to $8 per month, with my building a surplus of Kw hours each month.”
  3. “Clear information on solar power. Amongst the cloud of confusing information as well as misinformation Lou Dotson of Affordable Solar of fresh air.”

Negative Reviews

  1. Dropped the ball. To start, my project that was supposed to be complete in 3 to 4 months, it finally got finished in 9 months. From sales to project manager to general manager the communication was horrible. The left hand didn’t know what the right was doing.”
  2. “Avoid, avoid. Do not succumb to pressure to sign a contract without reading and understanding every word. Do not assume anything; question everything.”
  3. “There are other solar companies out there that use the same technology.”

Source

*Please note that these reviews are based on the latest available data and may have changed. For the most accurate and up-to-date reviews, I recommend visiting the respective platforms directly.

Areas served

  1. Albuquerque: They have installed more than 1,600 solar arrays in Albuquerque alone.
  2. Corrales: They have installed solar on more than 90 homes in the Village of Corrales.
  3. East Mountains: They have put solar on 150 homes in the East Mountains.
  4. Los Lunas: Los Lunas is home to more than 110 of their solar installations.
  5. Rio Rancho: They’ve installed solar on more than 290 homes in Rio Rancho.
  6. Santa Fe: They have installed more than 180 solar arrays in Santa Fe.

Services Offered

Types of Solar Systems Offered: Affordable Solar provides solar panel installations for homes and businesses. They custom design their solar systems to ensure that they exceed your expectations. However, we couldn’t find specific information about the types of solar systems they offer.

Maintenance Services: While we couldn’t find specific information about the maintenance services offered by Affordable Solar, it’s common for solar companies to offer services such as system check-ups, troubleshooting, inverter and optimizer replacement, and panel cleaning.

Additional Services: Affordable Solar provides a helpful app that allows you to track your consumption and savings. They also partner with the best manufacturers in the business. However, we couldn’t find specific information about additional services like battery storage and monitoring.

  • Industrial Solar
  • Commercial Solar Systems
  • USDA Reap Grant
  • EV Charging
  • Community Solar
  • Tribal Solar.

Brands Sold

Solar Panel Brands: While we couldn’t find specific information about the solar panel brands that Affordable Solar installs, they mention on their website that they partner with the best manufacturers in the business.

Inverter Brands: Affordable Solar exclusively installs Enphase micro inverters, which provide the most benefits, efficiency, and flexibility to homeowners.

Battery Brands: We couldn’t find specific information about the battery brands that Affordable Solar installs.

Licenses & Certifications

State Licenses: Affordable Solar holds a GB-98 Contractors License and an EE 98 Electrical Contractors License in the state of New Mexico.

NABCEP Certifications: Affordable Solar has the following NABCEP certifications:

  • PV Installation Professional (PVIP)
  • PV Technical Sales (PVTS)
  • PV Design Specialist (PVDS)

Industry Certifications: While we couldn’t find specific industry certifications for Affordable Solar, it’s worth noting that the company is recognized as a top-rated solar installer in New Mexico.

Payment & Financing Options

Full Purchase: You can purchase your solar system directly from Affordable Solar. A home equity loan can be used and may be tax-deductible. You can keep any solar tax credits and/or state and local incentives for which you may be eligible. Purchasing your solar system directly can maximize your savings.

Solar Loan: Affordable Solar offers a solar loan option. You can swap your monthly PNM or Co-Op electric bill for a low, stable, solar loan payment. Various loan payment terms and conditions are available. You can keep any solar tax credits and/or state and local incentives for which you may be eligible. For many customers, the combination of the loan payment and the remaining power bill is less than their previous electric bill.

Contact Information

Phone Number(s):

(800) 515-1254

(505) 944-4220

Local Office Addresses:

Affordable Solar offers solar panel installations for homes and businesses in Albuquerque and beyond

Headquarter Address:

Albuquerque, 4840 Pan American Fwy NE, United States

Our Expert Recommendation

With a history dating back to 1998, the company has established a strong reputation for its solar panel installations, particularly in Albuquerque and beyond. But how does Affordable Solar stack up against its competitors? Let’s delve into the details.

Customer Reviews and Satisfaction

Affordable Solar has garnered an impressive average rating of 4.65 from 85 reviews. Customers have praised the company for its prompt and courteous service, with many expressing satisfaction with the quality of the installations. One customer noted that their electrical bill dropped from an average of $100 per month to $8 per month after the installation.

However, like any company, Affordable Solar has had its share of negative reviews. Some customers have reported communication issues and delays in project completion. Despite these occasional hiccups, the overall customer sentiment towards Affordable Solar remains largely positive.

Comparison with Industry Peers

When compared to other solar companies, Affordable Solar holds its own. Forbes lists SunPower, Tesla, and Blue Raven Solar as top solar companies, but Affordable Solar’s customer satisfaction scores and long-standing experience in the industry make it a worthy contender.

While Affordable Solar may not have the widespread availability of Tesla or the advanced solar equipment of Palmetto Solar, it excels in its local market and has a proven track record of customer satisfaction.

The Verdict

Based on customer reviews and other evaluated criteria, we would recommend Affordable Solar for those considering solar panel installations. The company’s strong customer satisfaction scores, extensive experience, and commitment to quality installations make it a reliable choice in the solar industry.

However, potential customers should always conduct their own research and consider multiple options before making a decision. Factors such as pricing, specific energy needs, and local solar incentives can vary greatly and should be taken into account.

Affordable Solar shines brightly in the solar industry, offering a reliable and customer-approved service that stands up well against its competitors. It’s a solid choice for those seeking to harness the power of the sun for their energy needs.

Head Office Location

Affordable Solar
3900 Singer Blvd NE, Albuquerque, NM 87109

Local Offices

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REVIEWED BY

Solar Energy Consultant

We rate solar installers from 1 to 5 stars to help you pick the best one. High stars mean they're really good at what they do and treat their customers right. Low stars? Not so much. We give credit to companies that have been around for a while, know what they are doing, have a high standard of workmanship and equipment, don’t hire subcontractors to keep the bar of solar installation quality high and have good local reviews from real customers (yes, we check if the reviews are actually real or fake). Companies we choose as top-rated know and can help with federal and local solar incentives to help you save, have good financing plans, and guarantee their work. We're here to point you to the solar companies that truly rock, making going solar easy and worthwhile for you.

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