Renu Energy Solutions

Renu Energy Solutions

Renu Energy Solutions Reviews

Renu Energy Solutions Customer Reviews

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Renu Energy Solutions Reviews

Key Facts

Since 2010

Years in businesss

5

Average rating

NC, SC, VA

State availability

25-year

Warranty

SunPower

Solar brands

Cash, $0 down solar loans, 12 or 18 months same as cash, 20-year financing, and Home Equity Lines of Credit (HELOC).

Financing options

Best Choice, Local Expert, Experienced Installer, NABCEP Certified

Acknowledgement

Experienced installer

Expertise

A+

BBB Rating

4.7

SolarReviews rating

Quick Summary

  • Overall Rating: Renu Energy Solutions has an overall rating of 4.6 from 121 votes on Facebook and 4.7 based on 226 reviews from SolarReviews
  • Years in Business: since 2010.
  • State Availability: services in North Carolina, South Carolina, and Virginia.
  • Warranty Options: 25-year warranty on all of their installations.
  • Solar Panel Options: solar panels and solar inverters from its lead vendor SunPower, one of the top solar equipment manufacturers in the country.
  • Payment Options: Renu Energy Solutions offers two ways to pay for a system: outright purchase and loan. If you’re interested in financing, Renu offers several different options: 12 or 18 months same as cash, 20-year financing, and Home Equity Lines of Credit (HELOC).
  • BBB Rating: A+ rating from the Better Business Bureau.

Customer Reviews

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Company Gallery

Detailed review

Description: Renu Energy Solutions is a provider of solar energy system installations1. They specialize in solar electric installations for homes, commercial system maintenance, energy storage services, electric vehicle charging systems, and more. They offer customized solar panel installation, energy storage, system monitoring services, EV charging options, and maintenance services for solar systems.

History: Renu Energy Solutions was founded in 2010. They are locally owned and operating across the Carolinas. They have completed over 5,000 solar energy installations in the Southeast.

Mission Statement: Renu Energy Solutions’ mission is to deliver innovative, clean energy products and services, creating sustainable value for their customers and shareholders6.

Core Values: Renu Energy Solutions embodies the values of proven quality, trusted partnership, and customer-focused solutions. They focus on providing a proven, powerful renewable energy source that enriches the Carolinas and strengthens the utility grid while reducing environmental impact.

Pros & Cons

Pros

  1. Highly Recommended: Many customers have recommended Renu Energy Solutions for their solar installations
  2. Professional Service: Customers have praised the company for their professional service
  3. Quality Installations: The company is known for their high-quality installations2.
  4. Customer Satisfaction: The majority of customers have expressed satisfaction with their installations

Cons

  1. Customer Service: Some customers have reported issues with customer service, particularly after the installation process
  2. Underperforming System: A few customers have reported that their systems did not perform as well as they were initially told
  3. Cost Issues: Some customers have reported issues with the cost of their systems, stating that they were more expensive than initially quoted.

Source

Please note that these pros and cons are based on reviews and may not reflect the experience of every customer. For the most accurate and up-to-date information, please visit the company’s official website or contact them directly.

Reviews

Positive Reviews

  1. “The experience with Renu Energy Solutions was great from the sales presentation to the installation. They were great to work with and the project manager kept me informed and the install team did a great job.”
  2. “Renu Energy Solutions solar company was a mediocre experience for me. The prices were quite high and the installation quality left something to be desired. The installation team seemed inexperienced and not very knowledgeable about the product.”
  3. “I love my solar panels. I looked into getting solar panels for a long time. After much research and many quotes I finally pulled the trigger with Renu Solar and Roofing. The entire team did a great job, they really made me feel comfortable throughout the whole process. Panels work great, saving money every month, and best part didn’t cost me anything out of pocket.”

Negative Reviews

  1. “I feel similar to the other low-star reviews on here. I was promised by the Renu salesperson that this system would cost no more per month than what we are currently paying in electric bills. They even printed off a fancy estimation of what the future holds in terms of costs with their system. I was ensured that the cost of staying tied to the grid would be $25/month. I should have done my own research here, and called the electric company myself to find out, instead of taking their word. It turns out that the monthly cost to stay on the grid is $62/month. This plus the cost of the financed loan is equal to our most expensive electric bill in the past. Now we are locked into paying this every month for the next 20+ years. Not to mention that some months there is still additional cost to our electric company for power used that is not offset by the solar. This past month we received a $143 bill from our power company, with an additional $108 for the loan. The customer service and sales team are very quick to respond when you are first getting set up, but are very slow to respond after your system is up and running. If there are issues, you can expect 2-3 weeks before someone is out there to fix it. Once they arrive, they are often confused about what the problem is because their management didn’t fill them in with what the issue is. It appears that they are the type of company that makes big promises to line up a lot of installs, but then leave the customers hanging when it comes to fulfillng those promises.”
  2. “It has been a week since I sent the last pictures of my solar inverters. What is going on with my system? More than half is dead. I’m paying the loan on this but receiving no benefit. My electric bill is much higher. If there is something wrong with the system, I want it fixed and fixed now. I have to ask to get a f**king update! Where is your company’s customer service?”
  3. “I had Renu install my solar system installed in December of 2022, up and running early 2023. I am very happy with how the system operates, everything is as expected there, On the customer service side though, when we signed our contact in July of 2022, we paid extra to have a tree that is blocking part of our panels trimmed back to maximize sunlight. Now, in October of 2023 we have not gotten the tree trimmed as promised. I have made several attempts to work this out with my project manager, but nothing has happened. Based on the modeling done by the salesperson, this has cost me a moderate amount of solar generation this summer. I am very disappointed in how I have been treated by them, and for that reason alone I would not recommend them.”

Source

Please note that these are individual experiences and may not reflect the experience of every customer. For the most accurate and up-to-date information, please visit the company’s official website or contact them directly.

Areas served

Renu Energy Solutions provides services across all of North Carolina and South Carolina.

They specifically service areas including Charlotte, Asheville, Winston-Salem, Raleigh, Greensboro, Hickory, Apex, Indian Trail, Gastonia, Concord, Chapel Hill, Durham, Burlington, Carrboro, Waxhaw, Holly Springs, Cary, Morrisville, Gastonia, Waxhaw, Hendersonville, Jamestown, Julian, Winston-Salem, Pfafftown, Greensboro, High Point, Walnut Cove, Gibsonville, Pleasant Garden, Advance, Ramseur, and Kernersville in North Carolina1. In South Carolina, they service Greenville, Spartanburg, Upstate SC Area, Columbia, Fort Mill, Rock Hill, York, Charleston, Tega Cay, and Beaufort.

They are expanding every day and even have projects in Georgia, Virginia, California, and Hawaii.

Source

Services Offered

  • Residential
    • Solar Energy For The Home
    • Solar In North Carolina
    • Solar In South Carolina
    • Residential Solar Tax Incentives
    • Maintenance for Your Solar System
    • Tesla Solar Roof
  • Commercial
    • Solar for Your Business
    • Commercial Solar Tax Incentives
    • Commercial System Maintenance
    • Nonprofit Solar
    • Solar Canopy
    • Commercial Case Studies
  • Energy Storage
    • Energy Storage For The Home
    • Tesla Powerwall
    • Enphase Energy Storage
    • SolarEdge Home Storage and Backup
    • LG ESS Home 8
    • Franklin WH Energy Storage
    • Hurricane Preparation
  • EV Charging
    • Charge your Electric Vehicle

Brands Sold

Solar Panel Brands: solar panels from its lead vendor SunPower, one of the top solar equipment manufacturers in the country1. SunPower panels come with an industry-leading 22.8 percent energy efficiency rating.

Inverter Brands: Unfortunately, we couldn’t find specific information on the inverter brands used by Renu Energy Solutions. However, they are known to use the most up-to-date technologies to provide their customers with maximum long-term savings and energy efficiency.

Battery Brands: Renu Energy Solutions installs solar energy storage solutions like the Tesla Powerwall, Enphase energy storage, and Generac PWRCell backup batteries.

Licenses & Certifications

State Licenses: Renu Energy Solutions is a licensed General Contractor and a licensed Electrical Contractor.

NABCEP Certifications: Renu Energy Solutions holds multiple certifications from the North American Board of Certified Energy Practitioners (NABCEP). Here are some of their team’s certifications:

  • NABCEP PV Installation Professionals: Andrew O’Donnell (PV-041214-004426), Brandon Herman (PV-090919-017323)
  • NABCEP Technical Sales: Matthew Culley (TS-020521-33739)
  • NABCEP PV Associates: Frazier Spann (PVA-022217-017365), Austin Winecoff (PVA-052118-021619), Zachary Mercer (PVA-121517-019004)
  • NC General Contractor #76615
  • SC General Contractor #119903
  • NC Electrical License #34519U
  • SC Electrical License #113782
  • NABCEP #041214-004426

Other licenses:

  • Solaria Certified
  • REC Certified
  • Tesla Certified
  • SolarEdge Certified
  • LG Certified
  • Enphase Certified
  • SPAN Certified

Payment & Financing Options

  1. Outright Purchase: Customers have the option to purchase their system outright.
  2. Financing Through a Loan: Renu Energy Solutions provides financing options through a loan. They offer several different options: 12 or 18 months same as cash, 20-year financing, and Home Equity Lines of Credit (HELOC).

Contact Information

Monday through Friday, 9:00 a.m. to 6:00 p.m.

Phone Number(s): (704) 525-6767

Email: [email protected]

Local Offices Addresses

Charlotte

801 Pressley Road, Suite 100, Charlotte, NC 28217

Columbia

2711 Alpine Road, Suite 260, Columbia, SC 29223

Asheville

139 Glenn Bridge Rd, Arden, NC 28704

Raleigh

115 E Main St Suite E, Jamestown, NC 27282

Headquarters Address

801 Pressley Rd Ste 100, Charlotte, NC, 28217

 

Our Expert Recommendation

With over a decade of experience under its belt, the company has established a strong reputation for its high-quality services and customer-centric approach.

Renu Energy Solutions is a locally owned and operated company based in Charlotte, North Carolina. They have reportedly installed more solar power systems than any other installer in the state. This local focus allows the company to provide personalized service and understand the specific needs of North Carolina residents.

High-Quality Services

The company offers a wide range of services, including solar panel installation, energy audits, and financing options. They provide Solar Electric Photovoltaic (PV) systems, Solar Battery Storage, Electric Vehicle Charging, and more. Their team is highly trained in all aspects of solar panel upkeep and installation.

Customer Satisfaction

Most reviewers have nothing but praise for the company, particularly praising their helpful staff and overall professionalism. On Reddit, one user shared their positive experience with Renu Energy Solutions, stating that the company had saved them a significant amount of money. However, like any company, Renu Energy Solutions has also received some criticism. One user expressed disappointment that the power generation was not as much as initially promised.

Competitive Pricing

According to a Reddit user, the pricing offered by Renu Energy Solutions is competitive. The user mentioned that the quoted ‘Turnkey System Price’ of $33,040 for an 11.20 kW system seemed reasonable. The company also offers various financing options, making solar energy more accessible.

Wrap-up

Based on customer reviews and our expert review criteria, Renu Energy Solutions appears to be a reliable and reputable solar installer.

Their commitment to providing high-quality services, coupled with their local expertise and competitive pricing, makes them a strong contender in the solar industry. However, as with any significant investment, potential customers should do their research and get multiple quotes before making a decision.

Head Office Location

Renu Energy Solutions
801 Pressley Rd STE 100, Charlotte, NC 28217

Local Offices

Social Links

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REVIEWED BY

Solar Energy Consultant

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