SUNation Energy Reviews

SUNation Energy is a local solar and energy expert trusted by over 8,000 Long Islanders since 2003 for professionally installing the highest quality equipment with an exceptional customer experience. They offer a complete in-house sustainable energy experience including residential and commercial solar installation, community solar, roofing, backup battery storage, EV charging, and more.

History: SUNation Energy was established in 2003. Over the course of almost 8,000 projects since inception, SUNation has installed over 275,000 solar panels representing 92 MW of clean, carbon-free solar power. Their continued success is deeply rooted in the company’s culture and their commitment to the highest quality customer experience at every level.

Mission Statement: SUNation Energy’s goal is to be the resource for communities to take control of their energy use through clean, reliable solutions. They pride themselves on professionalism and providing the highest level of customer experience.

Core Values: SUNation Energy’s core values include Integrity, Commitment, Family, Teamwork, and Quality. They are dedicated to providing the highest standard of customer service, with over 1,000 positive reviews on credible sites such as Google, Angie’s List, Home Advisor and more.

Pros and Cons

Pros

1. Experience: SUNation Energy has been in the solar industry since 2003, providing them with over 20 years of experience.
2. High Customer Satisfaction: They have high customer satisfaction ratings, with an average rating of 4.82 based on 264 reviews.
3. Comprehensive Services: They offer a wide range of services, including solar panel installation, solar air conditioning, and solar roofing solutions.
4. Certifications: They hold several certifications, including NABCEP, BBB, SEIA, LIPA, DEC, LIGH, CSIA, CEC, STA.
5. Competitive Pricing: They offer competitive pricing and a variety of financing options.

Cons

1. Limited Geographic Reach: Currently, SUNation Energy primarily serves Long Island, Queens, Brooklyn, Staten Island, and the Tampa and Central Florida areas1 This could be a limitation for customers outside these areas.
2. Communication Issues: Some customers have reported communication issues and delays.
3. Dependent on Sunlight: Like all solar energy providers, the effectiveness of their systems is dependent on the amount of sunlight available.

*Please note that this information is based on the latest available data and may have changed. For the most accurate and up-to-date information, we recommend contacting Yes Solar Solutions directly or visiting their official website.

Reviews

Positive Reviews

1. “Installation was prompt, fast, extremely neat and professional. We are very happy with our system so far.”
2. “One word, responsive! Oh maybe one more,? Courteous, knowledgeable, helpful? Oh, I said one, but, after dealing with. Mr Steve Touche, I could come up with. A million more great adjective! Not enough space. Lol. Professional!!!”
3. “I had my second install with Sunation yesterday at my new house. The team during and before the install were very helpful, professional and courteous. Gina was great! She was always there to answer my questions in detail throughout the entire process. Anytime I emailed her I always received a professional and courteous response! During the install Joe did a great job! Joe was also at my first install and I knew I was in good hands when I saw he was part of the crew! Everyone in this company from Rohan my sales representative to Gina to Joe to Tammy truly appreciates their customers!”.

Negative Reviews

1. “We were told that we would get the system installed by 2020 and receive the 2020 credit. Fast forward to March, still waiting for installation. After we paid the deposit in September, pretty much radio silent through February. We would have gone with a different company who told us they would write off the difference if not installed in time, now we have to eat the cost. Unless you get the promised work/timeline in writing, otherwise do not make any payment.”
2. “There have been complaints from some consumers about installation delays.”
3. “Some consumers reported invoicing problems.”

Source

*Please note that these reviews are based on the latest available data and may have changed. For the most accurate and up-to-date reviews, I recommend visiting the respective platforms directly.

Areas served

New York: They have a strong presence in Long Island, Queens, Brooklyn, and Staten Island1. Specific locations in New York include Astoria, Bayside, Corona, Elmhurst, Flushing, Forest Hills, Jackson Heights, Jamaica, Long Island City, Ozone Park, Queens Village, Rego Park, Richmond Hill, Ridgewood, Rockaway Beach, South Ozone Park, Whitestone, Woodhaven, and Woodside.

Florida: They have recently expanded their services to the Tampa and Central Florida areas.

Services Offered

1. Residential Solar: They provide solar solutions for homes, helping homeowners unlock the power of the sun and reduce their electricity bills
2. Commercial Solar: They empower companies to reduce costs, boost energy efficiency, and make a positive impact on the environment
3. SUNation Service: This is a division of SUNation Energy that provides a wide range of services necessary for maintaining your solar system
4. Battery Storage: They ensure your home or business stays powered on during times of extreme weather or grid outages
5. EV Charging: They provide efficient charging solutions for your electric vehicle from the convenience of your home or business
6. Roofing Services: They offer expert care for replacing or repairing your home’s roof
7. Solar Products: They carry a variety of solar products that can enhance your solar system

Brands Sold

SUNation Energy offers a variety of brands for solar panels, inverters, and batteries. Here are the details:

Solar Panels: SUNation Energy installs the most current and efficient solar panels. They do not manufacture their own equipment but offer equipment from the following brands:

• Enphase Energy
• REC Group
• S-Energy
• Sense Solar
• SolaTrim

Inverters: The specific brands of inverters used by SUNation Energy are not explicitly mentioned in the search results. However, Enphase Energy, a brand they use for solar panels, is also a well-known manufacturer of inverters.

Batteries: SUNation Energy provides battery backup solutions from the following brands:

• Tesla Powerwall
• Goal Zero

These brands are known for their high-quality and reliable products. For the most accurate and up-to-date information, please contact SUNation Energy directly.

Licenses & Certifications

1. Certified Tesla Powerwall Installer: This certification indicates that SUNation Energy is authorized to install Tesla Powerwall, a popular home battery storage solution.
2. NYSERDA Gold Installer: The New York State Energy Research and Development Authority (NYSERDA) has recognized SUNation Energy as a Gold Installer, indicating their high standards of quality and performance.
3. North American Board of Certified Energy Practitioners (NABCEP) Certification: This certification is considered the gold standard for PV and solar heating installation certification. It involves rigorous safety and skill standards.
4. BBB Accredited: SUNation Energy is accredited by the Better Business Bureau (BBB), indicating their commitment to resolve any customer complaints and adhere to high ethical standards.
5. Licensed Master Electricians on Staff: Having licensed master electricians on staff ensures that all electrical work meets the highest standards of safety and quality.

Payment & Financing Options

1. Atmos Financing: Atmos is one of the financing options offered by SUNation Energy.
2. Greensky Financing: Greensky is another financing option provided by SUNation Energy.
3. Teachers Federal Credit Union: SUNation Energy also offers financing through the Teachers Federal Credit Union.
4. Sunlight Financial: Sunlight Financial offers completely customizable solar financing between $10,000 and $150,000. You have the option to select financing terms from 10 years to 25 years with interest rates between 1.49% and 6.99%. Your first loan payment is due 60 days after the installation.
5. SUNation Solar System Lease: This is another financing option provided by SUNation Energy.

These financing options make it possible for homeowners to afford solar energy systems. If you can afford your monthly electricity bill, you can afford to put solar on your roof. For more detailed information about each financing option, you may want to contact SUNation Energy directly.

Contact Information

Phone Numbers:

Long Island Area: (631) 750-9454

Tampa & Central Florida: 813-373-5596

Email: 

[email protected]

Local Office Addresses:

• Long Island Area: 171 Remington Boulevard, Ronkonkoma, NY 11779
• Tampa & Central Florida: 4430 Eagle Falls, Tampa, FL 33619

Headquarter Address

171 Remington Boulevard, Ronkonkoma, NY 11779