Key Facts
Years in businesss
Average rating
IA
State availability
No specific information
Warranty
No specific information
Solar brands
No specific information
Financing options
Local Expert, Trusted Solar Provider
Acknowledgement
Experienced installer
Expertise
No information
BBB Rating
5
SolarReviews rating
Quick Summary
- Overall Rating: True Solar has an average rating of 5 based on 38 Google reviews and 4.25 from 5 Reviews on SolarReviews
- Years in Business: True Solar has been installing solar since 2022.
- State Availability: True Solar is primarily operating in Iowa.
- Warranty Options: No specific information about the warranty options offered by True Solar.
- Solar Panel Options: True Solar offers a wide variety of equipment to choose from, so they can tailor the project to meet your specific needs1.
- Payment Options: IWe couldn’t find specific information about the payment options offered by True Solar.
- BBB Rating: We couldn’t find a BBB rating for True Solar.
*Please note that this information is based on the latest available data and may have changed.
Customer Reviews
Leah from True Solar was pleasant, helpful and answered all of our questions. She went out of her way to help us without being ‘pushy. Unfortunately we could not purchase solar at this time, but will keep True Solar and Leah in mind if things change. Thankyou.
Communication was excellent and service was installed quickly and professionally.
True Solar has been an excellent company to work with. From Dave L., the sales consultant to Jenna F., our project manager, they kept well informed of the solar project. The installers and electrician were excellent and listened to our ideas/wants for the project. We were up and running in 3 months, just as they told us. I looked and explored other solar companies before I selected True Solar. Dave L., was a major factor for us selecting True Solar as he explained everything so thoroughly. Thank you to all of the True Solar employees that helped with our solar project, we appreciate all of your hard work.
Great to work with. After 3 months, we are getting exactly what we wanted and more. Thank you!
We are completely happy and thrilled with our solar project that has been completed by True Solar! They were extremely communicative throughout the entire process. They were quick, clean, and thorough in every aspect. I had recently built a shop and they were able to connect power to it, along with providing an outlet in my garage for my EV. In fact while installing my charger for the EV, their technician found that my charger was defective. This required to to go above and beyond, he called the manufacturer to verify that the charger was defective after verifying his work was correct. Then he contacted me to let me know that I needed to return the charger for replacement. I was so impressed that he would do that for us. All I can say is “Thank you!” True Solar was a great company to work with and I highly recommend them to anyone that will listen.
Thank you!
I highly recommend Travis and his team at True Solar. Travis has been with us through the whole process of install to most recently replacing a panel free of charge after it was broken by a golf ball. He’s always been quick to respond and help when needed. When we switched internet providers he helped us trouble shoot and remedy getting the tracking system back up and running. Our electric bill dropped $300 a month with solar panels-can’t recommend True Solar enough!
If you’re thinking of making the transition to solar power, I can’t imagine a better partner than True Solar. They were in touch with me every step of the way, keeping me informed on the process as it was happening as well as what to anticipate for the next steps. Every one of their staff that I interacted with was friendly and knowledgeable. They had me up and running within three months. Zero unnecessary delays, high quality of work, great staff, they have it all. Definitely would recommend.
True Solar was a great company and very easy to work with. They provided great communication through the entire process. Highly recommend True Solar!
True Solar was great to work with. The staff was always considerate and polite, they kept me well informed as to when things would arrive witch was usually a week ahead of schedule. They even started working on the installation a few days early. I would highly recommend them to anyone wanting to put in solar panels any day of the week.
I worked with Dave and he was very helpful and not overly pushy as I waited six months before pulling the trigger on solar.
Tldr: This company actually cares about their product and customers. David Lindquist specifically gave me the information I needed and some I didn’t know to ask about, and at the end of the day he didn’t try to pressure me whatsoever when it may not have been the best deal for me at this current time. Also, this company supports our troops and veterans with a military discount.
I was interested in solar, but knew nothing about prices, rebates, or coverage and generation capacity. I contacted true solar because they reached out first. I was expecting a scam, but I had a video call with David and he just started giving me information and answering all of my questions. It did not feel like a pitch at all, but more of a conversation between coworkers trying to equalize the information they each have. I had asked to change the layout of panels, and even gave bad information about the Amp capacity for my house. Dave helped me customize and plan and gave me the best information he could. The most important piece was that I was sold on getting the system installed, and I asked a question on transferring the loan when I sell the house in the next 5 years. Dave was honest and told me that while it is transferable, it is still a debt that could affect my credit when I purchase another house. Who knows of a salesman that works for the customers best interest instead of their wallet? I know of one now. Thank you Dave. I will be using true solar when I get that new place because of my interaction.
They provided great information; completely consistent with information I had previously found. Very professional. They listened to what I was interested in. Never tried to up sell me on any thing. They never pressured me to buy or to spend money on something I didn’t want and/or what I thought I needed. They use the highest quality components ( I researched them personally).
Very professional and timely. Would highly recommend.
I chose True Solar for many reasons. First, they were straight shooters. Dave answered all my questions and as an Electrical Engineer I had many. But his years of expertise and properly scaling our system with the top grade of components for a very competitive price won me over. True Solar is local with years of expertise, and they have their own full-time crews. Everyone was very helpful and answered all my questions. From Dave, Kelli and Ryan I had complete faith the system would work as presented in the proposal. The installers were very professional and cleaned up any mess. Ryan worked with me to provide the installation as I wanted with only the disconnect switch on the outside of our house beside the panels on the roof. He did a very clean installation. The post support has been great as I had a couple of questions. Ture Solar solution covered everything including financing with an Iowa Bank that was painless in establishing the needed funds to offset our current electrical payments. True Solar is a turnkey company that has a great reputation. They filed all the paperwork, and our system was online in three weeks from completed installation. We are very happy with the solution and happy to see the sunshine.
What a great experience! Our original solar supplier went out of business, and we had an issue. I called True Solar to see if they would be willing to take a look. Not only did I get a quick and friendly response, but they were also happy to help! They sent someone out withing 24hr. I am impressed and happy that I have someone I can call.
I would give True Solar a higher rating if I could. They were with us every step of the way keeping in constant contact when something was happening. This entire process does take several months due to getting permissions from different entities, but like I said, they let me know every time something progressed. They take care of any additional filing fees and are on top of everything. Only been up and running a couple of weeks, but it sure looks like I will be generating the output expected. First time I can remember looking forward to an electric bill. The salesman told me welcome to the family when we made the decision, and that is how I feel. Simply a great company to do business with.
John Lenz is the BEST!!! He is extremely knowledgeable, detail oriented and great at what he does. His customer service is exceptional.
Was very organized and worked very hard on our project.
John Lenz and True Solar were absolutely professional and efficient in working with our business to procure a federal grant for solar energy. John coordinated efforts with our local electrician, our energy company and Revata, the grant writing company. No Stone was left unturned.
Travis has been extremely helpful with maintaining our solar panels. He always responds right away and has promptly taken care of whatever issues there were. I recommend him highly.
True Solar has done an absolutely phenomenal job with my solar panels, as well as servicing them, even after Revolution Solar abandoned me and several others. To give everyone an idea of how much confidence in their quality work, speed, and support, I willingly asked for a sign to put in my yard. A huge thank you and shoutout to Kelli, Skylar, Tom, Emiliano, Jose, and Toby who have provided me with such great communication and support. They’ve even helped me understand things about my system. I highly recommend True Solar!!!
Company Gallery
Detailed review
Our Expert Recommendation
True Solar, a solar installer based in Tiffin, Iowa, is making waves in the renewable energy sector. With a mission to provide solar energy to their community in a straightforward and honest way, they have quickly established themselves as a leading provider of high-quality solar panel installations and maintenance services.
What Makes True Solar Stand Out?
True Solar’s commitment to customer satisfaction is evident in their average rating of 5 based on 38 Google reviews. Customers have appreciated their clear communication, timely manner, and efficient team. This high level of customer satisfaction is a testament to their dedication to providing a better, more reliable customer experience than anyone else.
What We Liked
We were particularly impressed by True Solar’s commitment to honesty and integrity. Their mission to provide solar energy in a straightforward and honest way resonates with us, and it’s clear that this ethos is reflected in their work.
Their wide variety of equipment and ability to tailor projects to meet specific needs is another standout feature. This flexibility ensures that they can provide the best possible service for each individual customer.
What We Didn’t Like
While True Solar has many strengths, there were a few areas where we felt they could improve. Specific information about warranty options and payment options was not readily available. Potential customers may find this lack of transparency frustrating.
Additionally, True Solar is primarily operating in Iowa. While this is great for residents of Iowa, those located outside of the state may need to look elsewhere for their solar installation needs.
Would We Recommend True Solar?
Based on our research and the reviews from customers, we would recommend True Solar to anyone in Iowa looking to switch to clean, renewable power. Their commitment to customer satisfaction, honesty, and integrity sets them apart in the industry.
However, we would advise you to contact True Solar directly for specific information about warranty and payment options. This will ensure that you have all the necessary information before making a decision.