Lonestar Solar Reviews

Lonestar Solar Services LLC is a turnkey and premier solar EPC serving the entire state of Texas. They offer services including conceptualization, engineering, solar panel installation, and expert advice. Their process is simple; they do the hard work, so you don’t have to. They put time and effort into evaluating your house and designing each system so that the finished product is as functional as it is pleasing to the eye. Their team of professionals is committed to handling each installation with utmost care.

History: Lonestar Solar Services LLC started its business on June 30, 2020. So, as of the date of the BBB report, they have been in business for 3 years.

Mission Statement: Their mission is to facilitate the transition to renewable energy sources. They aim to provide top-notch renewable energy solutions and make the process of going solar simple for their customers.

Core Values: They value customer service, quality workmanship, and providing a hassle-free and efficient service.

Pros and Cons

Pros

1. Expertise: Lonestar Solar can help you harness the sun’s energy for zero upfront cost. They match top-tier hardware with expert installation.
2. Website: Their website is well designed and easy to navigate, with clear information about their services, products, and company values.
3. Customer Service: Some customers were content with the service they received.

Cons

1. Customer Complaints: Many customers had negative experiences, including problems with installation, customer support, and follow-up. Some customers reported roof damage and trouble getting the business to respond to their complaints.
2. Unexpected Costs: Some customers had issues with loan payments and unforeseen expenses.
3. Performance Issues: After investing $15,000 in solar panels, one customer was unsatisfied with the amount of money they were able to save on energy costs.

*Please note that this information is based on the latest available data and may have changed. For the most accurate and up-to-date information, we recommend contacting Yes Solar Solutions directly or visiting their official website.

Reviews

Positive Reviews

1. “The experts at Lonestar Solar Services can help you harness the sun’s energy for zero upfront cost. To guarantee a smooth, trouble-free, and bright transfer, we match top-tier hardware with expert installation. Lonestar Solar has the greatest solar panels in Texas.”
2. “Lonestar Solar Services is a turnkey and premier solar EPC serving the entire state of Texas. Proudly installing solar panels across the state of Texas to provide efficient, sustainable energy solutions for your home and business.”
3. “Lonestar Solar Services specializes in residential and commercial solar installations including pergolas and parking structures. It also offers HVAC, roofing and water filtration. It carries brands such as Enphase Energy and Mission Solar Energy. Its service area extends across Texas.”

Negative Reviews

1. “Consumer complaints and reviews allege when they tried to reach out to Lone Star Solar Services via calling and texts, the company failed to get back with them. The company has also received complaints concerning solar panel job not being completed.”
2. “The company has also received multiple concerning customer reviews. BBB staff has tried to reach out to get the company’s side of the issues but unfortunately, they never responded.”
3. “Customer complaint received February 8, 2023 stated sales representative promised and lied about what they were selling. They quoted a cost and add-ons, but the company is not giving the extra money or work, it has been 4 months. When he reached out to the corporate office, they told him they are auditing the salesperson because of his lies to other customers.”

Source

*Please note that these reviews are based on the latest available data and may have changed. For the most accurate and up-to-date reviews, I recommend visiting the respective platforms directly.

Areas served

Lonestar Solar Services is a turnkey and premier solar EPC serving the entire state of Texas. They offer services including conceptualization, engineering, solar panel installation, and expert advice across Texas.

Services Offered

• Solar Panels: They provide solar panel installation services for residential and commercial properties.

• Home Battery Backup: The company offers solutions for home battery backup to ensure uninterrupted energy supply.

• Generators: Lonestar Solar provides generators to help you deal with power outages.

• New Roofs: They offer roofing services, which can be a significant home improvement without breaking the bank.

• HVAC: Apart from providing energy independence to Texans, they also help make homes more energy-efficient and comfortable.

• Metal Sheds: They offer custom metal shed construction, combining durability, style, and individuality.

• Carports: The company provides services to turn your driveway into an energy-generating powerhouse.

• Pergolas: They design custom pergolas to fit your unique style and taste.

• Artificial Turf: Lonestar Solar offers artificial turf installation for a perfectly manicured lawn that looks and feels just like the real thing.

• Water Filtration Systems: They provide Puronics water filtration systems to transform your home into a haven of pure, great-tasting water.

Brands Sold

Solar Panels: One customer review mentioned that when one of their solar panels (originally from Solar World) began to generate only 50% of its capacity, Lonestar Solar replaced it with a Jinko replacement panel.

Inverters: They are excited to introduce their latest offering, the Enphase IQ8+ microinverter.

Batteries: In the world of solar energy, the Enphase IQ Battery 10T is a beacon of innovation in their opinion.

Licenses & Certifications

Lonestar Solar Services, like all solar installers in Texas, is required to comply with the Texas Electrical Safety and Licensing Act. This means that any electrical work, including the installation of solar PV systems, must be performed by a licensed electrician.

While specific licenses and certifications held by Lonestar Solar Services are not explicitly listed on their website or in the available information, it’s safe to assume that they comply with these requirements as a professional solar installation company operating in Texas.

The Interstate Renewable Energy Council (IREC) maintains a National Solar Licensing Database that provides information and references to the licensing, certification, and other requirements impacting the solar industry. However, specific information about Lonestar Solar Services’ licenses and certifications was not found in the search results.

Payment & Financing Options

1. Solar Loans: These are loans that can be used to finance the entire cost of a solar panel system. The homeowner then pays back the loan over time, typically with interest.
2. Solar Leases/Power Purchase Agreements (PPAs): With these options, a third party owns the solar panel system, and the homeowner pays a fixed monthly amount or a rate per kilowatt-hour of electricity produced by the system.
3. Cash Purchases: Some homeowners choose to pay for their solar panel system upfront. This eliminates monthly payments and allows the homeowner to start saving on their electricity bills immediately.
4. Solar Incentives and Rebates: There are various federal, state, and local incentives that can help offset the cost of a solar panel system. In Texas, for example, homeowners can take advantage of a property tax exemption for residential and commercial renewable energy systems.

Contact Information

Phone Number: (346) 888-4458

Email: [email protected]

Local Office Address: They serve the entire state of Texas.

Headquarter Address: 7701 W Little York – Suite 600, Houston, TX 77040

Social Media Links:

https://www.facebook.com/LoneStarSolarServices

https://www.instagram.com/lonestar.solar/

https://www.linkedin.com/authwall?trk=bf&trkInfo=AQH3KNSq_6oUbwAAAYl6pTJQCHIWFy5rdKIVX8kjAE4YUn6LFF-eHrGC5ZJE9_s_DyKZFlw_RjR0iElFQXGCBzW_HIZ4KdZNr7e1JrReQ820cD9VhJuti7Q-oyqggYjlzo3I_kU=&original_referer=&sessionRedirect=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flonestar-solar-services