Lonestar Solar

Lonestar Solar

Lonestar Solar Reviews

Lonestar Solar Customer Reviews

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Lonestar Solar Reviews

Key Facts

Since 2020

Years in businesss

4.7

Average rating

TX

State availability

Tier-one solar panels covered by a 30-Year Warranty

Warranty

Enphase

Solar brands

No specific information

Financing options

Local Expert, Experienced Installer, Trusted Solar Provider

Acknowledgement

Experienced installer

Expertise

Not accredited

BBB Rating

No information

SolarReviews rating

Quick Summary

  • Overall Rating: The company earns our expert rating of 4.7, supported by the following customer reviews from top platforms:
  • Years in Business: Lonestar Solar Services LLC started its business on June 30, 2020.
  • State Availability: They are a turnkey and premier solar EPC serving the entire state of Texas.
  • Warranty Options: Elite tier-one solar panels covered by a 30-Year Warranty.
  • Solar Panel Options: They use Enphase products in their equipment.
  • Payment Options: We couldn’t find specific information about the payment options offered by Lonestar Solar.
  • BBB Rating: Lonestar Solar Services LLC is not BBB accredited. They have an average customer review rating of 2/5 based on 20 customer reviews. There have been 37 complaints closed in the last 3 years, and 21 complaints closed in the last 12 months.

*Please note that this information is based on the latest available data and may have changed.

Customer Reviews

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Company Gallery

Detailed review

Lonestar Solar Services LLC is a turnkey and premier solar EPC serving the entire state of Texas. They offer services including conceptualization, engineering, solar panel installation, and expert advice. Their process is simple; they do the hard work, so you don’t have to. They put time and effort into evaluating your house and designing each system so that the finished product is as functional as it is pleasing to the eye. Their team of professionals is committed to handling each installation with utmost care.

History: Lonestar Solar Services LLC started its business on June 30, 2020. So, as of the date of the BBB report, they have been in business for 3 years.

Mission Statement: Their mission is to facilitate the transition to renewable energy sources. They aim to provide top-notch renewable energy solutions and make the process of going solar simple for their customers.

Core Values: They value customer service, quality workmanship, and providing a hassle-free and efficient service.

Pros and Cons

Pros

  1. Expertise: Lonestar Solar can help you harness the sun’s energy for zero upfront cost. They match top-tier hardware with expert installation.
  2. Website: Their website is well designed and easy to navigate, with clear information about their services, products, and company values.
  3. Customer Service: Some customers were content with the service they received.

Cons

  1. Customer Complaints: Many customers had negative experiences, including problems with installation, customer support, and follow-up. Some customers reported roof damage and trouble getting the business to respond to their complaints.
  2. Unexpected Costs: Some customers had issues with loan payments and unforeseen expenses.
  3. Performance Issues: After investing $15,000 in solar panels, one customer was unsatisfied with the amount of money they were able to save on energy costs.

*Please note that this information is based on the latest available data and may have changed. For the most accurate and up-to-date information, we recommend contacting Yes Solar Solutions directly or visiting their official website.

Reviews

Positive Reviews

  1. “The experts at Lonestar Solar Services can help you harness the sun’s energy for zero upfront cost. To guarantee a smooth, trouble-free, and bright transfer, we match top-tier hardware with expert installation. Lonestar Solar has the greatest solar panels in Texas.”
  2. “Lonestar Solar Services is a turnkey and premier solar EPC serving the entire state of Texas. Proudly installing solar panels across the state of Texas to provide efficient, sustainable energy solutions for your home and business.”
  3. “Lonestar Solar Services specializes in residential and commercial solar installations including pergolas and parking structures. It also offers HVAC, roofing and water filtration. It carries brands such as Enphase Energy and Mission Solar Energy. Its service area extends across Texas.”

Negative Reviews

  1. “Consumer complaints and reviews allege when they tried to reach out to Lone Star Solar Services via calling and texts, the company failed to get back with them. The company has also received complaints concerning solar panel job not being completed.”
  2. “The company has also received multiple concerning customer reviews. BBB staff has tried to reach out to get the company’s side of the issues but unfortunately, they never responded.”
  3. “Customer complaint received February 8, 2023 stated sales representative promised and lied about what they were selling. They quoted a cost and add-ons, but the company is not giving the extra money or work, it has been 4 months. When he reached out to the corporate office, they told him they are auditing the salesperson because of his lies to other customers.”

Source

*Please note that these reviews are based on the latest available data and may have changed. For the most accurate and up-to-date reviews, I recommend visiting the respective platforms directly.

Areas served

Lonestar Solar Services is a turnkey and premier solar EPC serving the entire state of Texas. They offer services including conceptualization, engineering, solar panel installation, and expert advice across Texas.

Services Offered

  • Solar Panels: They provide solar panel installation services for residential and commercial properties.
  • Home Battery Backup: The company offers solutions for home battery backup to ensure uninterrupted energy supply.
  • Generators: Lonestar Solar provides generators to help you deal with power outages.
  • New Roofs: They offer roofing services, which can be a significant home improvement without breaking the bank.
  • HVAC: Apart from providing energy independence to Texans, they also help make homes more energy-efficient and comfortable.
  • Metal Sheds: They offer custom metal shed construction, combining durability, style, and individuality.
  • Carports: The company provides services to turn your driveway into an energy-generating powerhouse.
  • Pergolas: They design custom pergolas to fit your unique style and taste.
  • Artificial Turf: Lonestar Solar offers artificial turf installation for a perfectly manicured lawn that looks and feels just like the real thing.
  • Water Filtration Systems: They provide Puronics water filtration systems to transform your home into a haven of pure, great-tasting water.

Brands Sold

Solar Panels: One customer review mentioned that when one of their solar panels (originally from Solar World) began to generate only 50% of its capacity, Lonestar Solar replaced it with a Jinko replacement panel.

Inverters: They are excited to introduce their latest offering, the Enphase IQ8+ microinverter.

Batteries: In the world of solar energy, the Enphase IQ Battery 10T is a beacon of innovation in their opinion.

Licenses & Certifications

Lonestar Solar Services, like all solar installers in Texas, is required to comply with the Texas Electrical Safety and Licensing Act. This means that any electrical work, including the installation of solar PV systems, must be performed by a licensed electrician.

While specific licenses and certifications held by Lonestar Solar Services are not explicitly listed on their website or in the available information, it’s safe to assume that they comply with these requirements as a professional solar installation company operating in Texas.

The Interstate Renewable Energy Council (IREC) maintains a National Solar Licensing Database that provides information and references to the licensing, certification, and other requirements impacting the solar industry. However, specific information about Lonestar Solar Services’ licenses and certifications was not found in the search results.

Payment & Financing Options

  1. Solar Loans: These are loans that can be used to finance the entire cost of a solar panel system. The homeowner then pays back the loan over time, typically with interest.
  2. Solar Leases/Power Purchase Agreements (PPAs): With these options, a third party owns the solar panel system, and the homeowner pays a fixed monthly amount or a rate per kilowatt-hour of electricity produced by the system.
  3. Cash Purchases: Some homeowners choose to pay for their solar panel system upfront. This eliminates monthly payments and allows the homeowner to start saving on their electricity bills immediately.
  4. Solar Incentives and Rebates: There are various federal, state, and local incentives that can help offset the cost of a solar panel system. In Texas, for example, homeowners can take advantage of a property tax exemption for residential and commercial renewable energy systems.

Contact Information

Phone Number: (346) 888-4458

Email: [email protected]

Local Office Address: They serve the entire state of Texas.

Headquarter Address: 7701 W Little York – Suite 600, Houston, TX 77040

Social Media Links:

https://www.facebook.com/LoneStarSolarServices

https://www.instagram.com/lonestar.solar/

https://www.linkedin.com/authwall?trk=bf&trkInfo=AQH3KNSq_6oUbwAAAYl6pTJQCHIWFy5rdKIVX8kjAE4YUn6LFF-eHrGC5ZJE9_s_DyKZFlw_RjR0iElFQXGCBzW_HIZ4KdZNr7e1JrReQ820cD9VhJuti7Q-oyqggYjlzo3I_kU=&original_referer=&sessionRedirect=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flonestar-solar-services

 

 

Our Expert Recommendation

In the heart of Texas, where the sun shines bright, Lonestar Solar has carved out a niche for itself as a premier solar EPC. With its comprehensive range of services, from conceptualization and engineering to solar panel installation and expert advice, Lonestar Solar is a beacon of renewable energy solutions.

What Makes Lonestar Solar Stand Out?

Lonestar Solar’s commitment to providing top-notch renewable energy solutions is evident in its wide array of services. They offer everything from residential and commercial solar installations to HVAC, roofing, and water filtration. This holistic approach to energy solutions sets them apart from many other solar companies.

Moreover, Lonestar Solar’s dedication to customer service is commendable. Despite some negative reviews, there are customers who have had positive experiences with the company. Their team of professionals is committed to handling each installation with utmost care, ensuring a smooth and hassle-free transition to solar energy for their customers.

What We Liked and What We Didn’t

While researching and assessing Lonestar Solar, we were impressed by their comprehensive service offerings and commitment to customer service. Their website is well-designed and easy to navigate, providing clear information about their services, products, and company values.

However, we also found areas where Lonestar Solar could improve. The company has received several customer complaints, particularly regarding installation problems and customer support. Some customers reported roof damage and difficulty getting the company to respond to their complaints. These issues highlight the need for Lonestar Solar to enhance its customer service and quality control measures.

Customer Reviews and Other Evaluated Criteria

Based on customer reviews and other evaluated criteria, Lonestar Solar has both strengths and weaknesses. On Reddit, one user mentioned that they found Lonestar’s quote for a 10 kWh system to be expensive. However, it’s worth noting that the cost of solar installations can vary widely depending on various factors, including the size of the system, the type of panels used, and the specific location.

Our Recommendation

Given the mixed reviews and the issues raised by some customers, we recommend potential customers to do thorough research and consider multiple options before deciding on Lonestar Solar. While they offer a comprehensive range of services and have a strong presence in Texas, it’s important to ensure that their offerings align with your specific needs and budget.

In conclusion, Lonestar Solar is a significant player in Texas’ renewable energy landscape. With some improvements in customer service and quality control, they have the potential to shine even brighter in the future.

Head Office Location

Lonestar Solar
7701 W Little York - Suite 600, Houston, TX 77040

Local Offices

Social Links

Featured Video

REVIEWED BY

Solar Energy Consultant

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