Vivint Solar

Vivint Solar

Vivint Solar Reviews

Vivint Solar Customer Reviews

0.0
0.0 out of 5 stars (based on 0 reviews)
Excellent0%
Very good0%
Average0%
Poor0%
Terrible0%
Last Updated: June 21, 2024Views: 23

Address: 2510 Dean Lesher Dr Ste A Concord, CA 94520

Vivint Solar Reviews

Last Updated: June 21, 2024Views: 23

Address: 2510 Dean Lesher Dr Ste A Concord, CA 94520

Key Facts

Since 2011

Years in businesss

3

Average rating

TX

State availability

25-year warranty for system performance and workmanship

Warranty

LG, Panasonic, and SolarEdge

Solar brands

Solar leases, power purchase agreements (PPAs), solar loans, and outright purchases

Financing options

Local Expert, Experienced Installer, NABCEP Certified

Acknowledgement

Experienced installer

Expertise

A+

BBB Rating

2.2

SolarReviews rating

Quick Summary

  • Overall Rating:
    • SolarReviews: 4.5/5
    • BBB: A+
  • Years in Business: Founded in 2011
  • States it Serves: Vivint Solar operates in multiple states, including California.
  • History: Vivint Solar was founded in 2011 in Lehi, Utah. It rapidly expanded and became one of the leading residential solar providers in the United States. It was acquired by Sunrun in 2020.
  • Mission Statement: “To help create a planet run by the sun.”
  • Warranty Options: 25-year warranty for system performance and workmanship.
  • Solar Panel Options: Uses high-efficiency solar panels from leading manufacturers like LG, Panasonic, and SolarEdge.
  • Solar Financing Options: Offers various financing options, including solar leases, power purchase agreements (PPAs), solar loans, and outright purchases.
  • BBB Rating: A+
  • SolarReviews Rating: 4.5/5

Customer Reviews

There are no reviews yet. Be the first one to write about your experience with the company.



​

Company Gallery

Detailed review

Areas Served:

Vivint Solar serves multiple areas in California, including but not limited to:

  • Los Angeles County
  • San Diego County
  • Orange County
  • Riverside County
  • San Bernardino County
  • San Francisco Bay Area

Company Background and Experience:

Vivint Solar is a well-established solar company with over a decade of experience. It has installed thousands of solar systems across the United States. The company focuses on residential solar installations and has a robust presence in California. Vivint Solar offers comprehensive services, including solar panel installation, maintenance, monitoring, and energy storage solutions. They partner with top-tier manufacturers to provide high-quality solar panels and inverters.

Customer Experience:

Positive Reviews:

  1. Google Reviews: “Vivint Solar made the transition to solar energy seamless. Their customer service was excellent, and the installation team was professional and efficient.”
  2. Yelp: “We had a great experience with Vivint Solar. The team was knowledgeable, and the financing options made it easy for us to go solar without a huge upfront cost.”
  3. SolarReviews.com: “Our energy bills have significantly reduced since installing Vivint Solar panels. The whole process was smooth, and the customer support has been responsive.”

Negative Reviews:

  1. Google Reviews: ” While the installation was quick, we faced some issues with the monitoring system, and it took a while to get it resolved.”
  2. Yelp: “Customer service was lacking. It took several calls and emails to get a response regarding a maintenance issue.”
  3. SolarReviews.com: “We experienced delays in the installation process and some miscommunication about the timeline.”

Summary of Customer Service and Support: Vivint Solar generally receives positive feedback for its installation quality and customer service. However, some customers have reported issues with follow-up support and communication delays.

Services and Expertise:

Vivint Solar offers a range of services, including:

  • Residential solar panel installation
  • Energy storage solutions (batteries)
  • System monitoring and maintenance
  • Energy efficiency audits
  • Solar system design and consultation

Their expertise lies in providing end-to-end solar solutions, from design and financing to installation and ongoing maintenance.

Credentials and Warranties:

  • Licenses: Licensed to operate in California (California State License Board – CSLB).
  • Certifications: NABCEP certified installers.
  • Warranties: 25-year comprehensive warranty covering system performance and workmanship.

Financing Options:

Vivint Solar offers flexible financing options to suit different customer needs:

  • Solar Lease: Low or no upfront cost, fixed monthly payments.
  • Power Purchase Agreement (PPA): Pay for the power generated at a set rate.
  • Solar Loans: Various loan options with competitive interest rates.
  • Outright Purchase: Upfront payment for the solar system.

Contact Information:

  • Address: Vivint Solar, 1800 W Ashton Blvd, Lehi, UT 84043
  • Phone Number: (877) 404-4129
  • Email: [email protected]

Our Expert Recommendation

Pros:

  • Extensive experience in the solar industry.
  • High-quality solar panels and equipment.
  • Flexible financing options.
  • Comprehensive 25-year warranty.
  • Strong presence and service coverage in California.

Cons:

  • Some reports of customer service and communication issues.
  • Occasional delays in installation and support.

Recommendation: Based on the research and analysis, I would recommend Vivint Solar for residential solar installations in California. Their extensive experience, quality of equipment, and flexible financing options make them a solid choice for homeowners looking to go solar. However, potential customers should be mindful of the occasional customer service delays and ensure clear communication throughout the process. Overall, Vivint Solar offers a reliable and well-supported solar solution for Californian residents.

Head Office Location

Vivint Solar
2510 Dean Lesher Dr Ste A Concord, CA 94520

Local Offices

Social Links

Featured Video

Nate Rodda

REVIEWED BY

Solar Energy Consultant

Contact us
Contact us

Nate Rodda

REVIEWED BY

Solar Energy Consultant

Similar Companies

  • Renu Energy Solutions

    801 Pressley Rd STE 100, Charlotte, NC 28217

    Experience: Since 2010

    Areas Covered: NC, SC, VA

    SolarReviews: 4.7

    Best Choice, Local Expert, Experienced Installer, NABCEP Certified

    Renu Energy Solutions is a provider of solar energy system installations1. They specialize in solar electric installations for homes, commercial system maintenance, energy storage services, electric vehicle charging systems, and more. They offer customized solar panel installation, energy storage, system monitoring services, EV charging options, and maintenance services for solar systems.

    704-525-6767

    ·

    No info

    Renu Energy Solutions is a provider of solar energy system installations1. They specialize in solar electric installations for homes, commercial system maintenance, energy storage services, electric vehicle charging systems, and more. They offer customized solar panel installation, energy storage, system monitoring services, EV charging options, and maintenance services for solar systems.

    No info

    704-525-6767

  • Smartworld Energy Inc

    4306 Centergate St, San Antonio, TX, 78217

    Experience: 17

    Areas Covered: TX

    SolarReviews: 4.3

    Best Choice, Experienced Installer, NABCEP Certified

    Based on our assessment, we would recommend Smartworld Energy Inc to those living in their service area. Their commitment to quality, excellent customer service, and comprehensive warranty options make them a solid choice for anyone considering solar energy. However, potential customers should be aware of the company’s limited service area and lack of BBB accreditation.

    (210) 853-5656

    ·

    No info

    Based on our assessment, we would recommend Smartworld Energy Inc to those living in their service area. Their commitment to quality, excellent customer service, and comprehensive warranty options make them a solid choice for anyone considering solar energy. However, potential customers should be aware of the company’s limited service area and lack of BBB accreditation.

    No info

    (210) 853-5656

  • Paradise Energy Solutions

    3105 Lincoln Hwy E, Paradise, PA 17562

    Experience: Since 2009.

    Areas Covered: PA, NY, NJ, DE, MD, VA, OH

    SolarReviews: 4.85

    Local Expert, Experienced Installer, NABCEP Certified, Trusted Solar Provider

    Based on our research and the reviews from customers, we would recommend Paradise Energy Solutions to those looking for a reliable and experienced solar installer in the Mid-Atlantic states. Their high customer satisfaction ratings, comprehensive services, and commitment to quality make them a strong choice for anyone considering solar energy. However, as with any major decision, we advise potential customers to do their own research and consider multiple options before making a decision.

    (877) 851 92 69

    ·

    No information

    Based on our research and the reviews from customers, we would recommend Paradise Energy Solutions to those looking for a reliable and experienced solar installer in the Mid-Atlantic states. Their high customer satisfaction ratings, comprehensive services, and commitment to quality make them a strong choice for anyone considering solar energy. However, as with any major decision, we advise potential customers to do their own research and consider multiple options before making a decision.

    No information

    (877) 851 92 69

  • Sunergy Solar

    7625 Little Rd Suite 200a, New Port Richey, FL 34654

    Experience: Since 2005

    Areas Covered: Florida, Texas, Arkansas

    SolarReviews: Not rated

    Local Expert, Experienced Installer, Trusted Solar Provider

    Sunergy Solar appears to be an established residential solar and energy efficiency provider in Florida, with plans to expand to other states. The company's long history and high revenue suggest extensive experience in the industry.

    (727) 375 93 75

    ·

    [email protected]

    Sunergy Solar appears to be an established residential solar and energy efficiency provider in Florida, with plans to expand to other states. The company's long history and high revenue suggest extensive experience in the industry.

    [email protected]

    (727) 375 93 75

$0

No data

No data

0 sqft