Axium Solar

Axium Solar

Axium Solar Reviews

Axium Solar Customer Reviews

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1.0 out of 5 stars (based on 1 review)
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Axium Solar Reviews

Key Facts

15

Years in businesss

4.7

Average rating

TX

State availability

Warrants the workmanship for the installation and is generally 5 years in length

Warranty

Sunpower, LG, Trina, Mission, Hanwha Q Cells, Boviet, REC

Solar brands

Solar Loans, Home Equity Financing, Government Loan Programs, Lease or Power Purchase Agreement (PPA)

Financing options

Experienced Installer, NABCEP Certified, Trusted Solar Provider

Acknowledgement

Experienced installer

Expertise

No information

BBB Rating

No information

SolarReviews rating

Quick Summary

  • Overall Rating: The company earns our expert rating of 4.7, supported by the following customer reviews from top platforms:
  • Years in Business: Axium Solar has been in business for 15 years.
  • State Availability: Axium Solar primarily serves the state of Texas.
  • Warranty Options: Axium Solar provides several warranties:
    • Installer’s warranty: This warrants the workmanship for the installation and is generally 5 years in length.
    • Racking warranty: Typically 25 years material and workmanship.
    • Module warranty: Usually 10 years materials and workmanship and 25 year performance.
    • Inverter warranty: Depends on the inverter type/brand. Anywhere from 10 to 25 years materials and workmanship.
  • Solar Panel Options: Axium Solar offers various types of solar panels:
    • Poly crystalline
    • Mono crystalline
    • Thin film, amorphous
    • BIPV (building integrated photovoltaics)
    • Power Class (DC Watts): 60 cell: 260 to 365 watts dc, 72, 90, 128 cell: solar panels up to 430 watts dc.
  • Payment Options: Axium Solar offers solar loans and power purchase agreements.
  • BBB Rating: No information

*Please note that this information is based on the latest available data and may have changed.

Customer Reviews

Took the money and ran

June 13, 2024

We purchased a Solar system with a SolarEdge inverter in 2017 and 3 Tesla Batteries. Soon afterwards, we received a letter from Axium that they were no longer servicing residential clients, and referred us to another company. They made it seem like that company would be handing all of our service needs. Well, that company is not able to provide any help for us now that we have a problem with our inverter. Axium basically took the money and ran 5 years ago. Evidently, Solar Edge is very difficult to deal with, and the other company just can’t/won’t deal with them to service all of Axium’s clients. Axium really didn’t care. They got their money and moved on down the road.

If you are a business thinking of doing business with Axium, think twice.

Cheryl Franck



Company Gallery

Detailed review

Axium Solar is a Texas-based company that provides renewable energy solutions. They specialize in the design, installation, commissioning, operations, maintenance, repair, and procurement of solar photovoltaic systems. The company has been recognized as a Top 500 Solar Provider year after year. They work with clients, both large and small, to deliver quality photovoltaic systems ideal for their energy needs.

History: The company was conceived when founder, Bob Kendrick, decided to build an eco-friendly home. During the planning and construction phase, Bob saw the opportunity to educate others on renewable energy and provide turn-key solar solutions. His passion for renewable energy aligned with President & Chairman of The Board Yvonne Cordell’s growing concern about the volatility of traditional energy sources. Their shared vision of sustainability has driven Axium Solar’s growth for the past 30 years.

Mission Statement: Their mission is to increase dependence upon clean, renewable energy. They are devoted to making quality renewable energy solutions accessible to consumers. They aim to transform access to renewable energy through a responsible development philosophy.

Core Values: Axium Solar values sustainability and is committed to making renewable energy solutions attainable. They focus on delivering high-quality, turn-key solar PV systems that meet their clients’ unique energy goals. They also value education and aim to actively engage and empower their clients, as well as the community, on the critical issue of energy management.

Pros and Cons

Pros

  1. Axium Solar specializes in the design and construction of high-quality solar photovoltaic systems.
  2. They have been serving homeowners across Texas for years to achieve their renewable energy goals.
  3. The company offers turn-key solar PV systems that meet clients’ unique energy goals, including battery storage and energy management systems.
  4. They employ 65 licensed electricians, which makes them uniquely qualified to service the growing demand for innovative renewable energy solutions.

Cons

  1. There is a complaint about their customer service, specifically regarding the timeliness of their response for residential repairs.

*Please note that this information is based on the latest available data and may have changed. For the most accurate and up-to-date information, we recommend contacting Yes Solar Solutions directly or visiting their official website.

Reviews

Positive Reviews

  1. “They gave me the information needed to make an informed decision without any pressure.”
  2. “Within minutes of filling out their form I received calls from 3 Solar companies. I was able to setup appointments with them. I got something accomplished within a very short amount of time. Perfect!”
  3. “Hannah Steele from Blue Raven was my Project Manager. She was great. She walked me through the presentation, answered all my questions and after I signed my paperwork, she stayed in contact with me during the construction, permit and energizing of my units.”

Negative Reviews

  1. “The original install went well, then I had a problem with faulty inverter, the installer was hard to get a hold of they eventually turned up unannounced and removed the inverter, try to get hold of them for nearly 3 weeks then they came back and installed a new inverter which is not working correctly stating I am off grid again the installer has not responded then unannounced turn up yesterday have had a look at the system and have went away still not working no communication from installer to inform me what is going on!”
  2. “If one solar company wants to smear another all they got to do is make a bunch of negative reviews. They’re not real, don’t trust.”
  3. “My supplier The Solar Battery Group IN UK did not follow the consumer act to replace the faulty inverter so I had no other option and get in touch with Growatt directly and they sent a replacement. I then received full support from their UK agents that responded promptly to my requests for support. The Solar Battery Group did not only let me but also the manufacturer Growatt.”

Source

*Please note that these reviews are based on the latest available data and may have changed. For the most accurate and up-to-date reviews, I recommend visiting the respective platforms directly.

Areas served

Axium Solar is a top solar PV integrator/installer located in Plano, Texas. They install systems for residential, commercial, municipal, and federal customers. Their typical residential service area is North Texas.

Services Offered

  • Operations & Maintenance Services: They offer QA/QCx Inspections, Commissioning, Scheduled Preventative Maintenance, System Assessment, Break / Fix, Removal / Reinstallation, System Retrofits, Upgrades, and Add-Ons. Their service team consists of certified technicians who are also licensed electricians, registered with the Texas Department of Licensing & Regulation.
  • Design, Construction, and Maintenance: As one of the best solar contractors in Texas, Axium Solar designs, constructs, and maintains commercial and utility-scale solar projects.
  • Consultation & Solar Assessment: Their skilled, renewable energy experts facilitate every step of your commercial or utility solar project, from initial consult to post-installation maintenance.
  • Utility-Scale Solar: Axium Solar is a turnkey engineering, procurement, and construction contractor for utility-scale solar.

Brands Sold

Solar Panels: Sunpower, LG, Trina, Mission, Hanwha Q Cells, Boviet, REC.

Inverters: Solar Edge, SMA, Fronius, Yaskawa/Solectria.

Batteries: Tesla Power Wall, Sonnen.

Licenses & Certifications

  1. NABCEP & OSHA Certified: Axium Solar has a dedicated service team of certified technicians who are also licensed electricians. These technicians are registered with the Texas Department of Licensing & Regulation. They are OSHA 30 certified, NFPA 70E accredited, and factory trained to provide the highest level of safety in service.
  2. Adherence to Standards: They adhere to OSHA standards, as well as, National Electric Code, International Fire Code, National Fire Protection Association, and AHJ requirements.
  3. Business Incorporation: Their business incorporation license number is TECL 25739.
  4. NABCEP Certification: Axium Solar holds a NABCEP certification with the number 031409-73.

Payment & Financing Options

  1. Solar Loans: These are personal loans that fund the purchase and installation of solar panels. They come with fixed interest rates and fixed monthly payments.
  2. Home Equity Financing: This is a secured loan that uses your home as borrowing collateral. It typically carries lower interest rates than unsecured loans.
  3. Government Loan Programs: Some government programs offer loans for solar panel installation.
  4. Lease or Power Purchase Agreement (PPA): In this arrangement, you agree to pay a fixed monthly amount to the solar company, which owns and maintains the solar system.
  5. Cash-Out Refinancing: This involves refinancing your mortgage and taking out extra cash to pay for the solar panels.
  6. Contractor Financing: Some solar installation contractors offer their own financing options.

Contact Information

Phone number: (972) 633-8680

Email: No information

Headquarter Address: 1005 Placid Ave Ste 100, Plano, TX, 75074

Our Expert Recommendation

With a service area that spans residential, commercial, municipal, and federal customers, Axium Solar has positioned itself as a leading player in the industry. But what makes it stand out among its competitors? Let’s delve into the details.

What We Liked

One of the most striking aspects of Axium Solar is its high employee satisfaction. According to reviews on Glassdoor, the company boasts a 4.6 rating, with 88% of reviewers recommending the company to a friend. Employees praised the company’s amazing benefits, great culture, and the supportive team environment. The owners’ genuine care for their employees and the company’s commitment to quality and integrity were also highlighted.

Customer reviews on Indeed.com also paint a positive picture. The company was praised for its work ethics, with one reviewer stating that everyone at the company takes pride in doing a good, clean job. Another reviewer appreciated the company’s willingness to go the extra mile to satisfy both customers and employees.

What We Didn’t Like

Despite the glowing reviews, there were a few areas where Axium Solar could improve. Some employees mentioned the lack of a written sick leave policy and the intense heat during summer. One reviewer on Indeed.com also mentioned that the company might not be the best fit for those with a family or personal life, suggesting that the work-life balance could be better.

Our Recommendation

Based on our research and the reviews from customers and employees, we would recommend Axium Solar. The company’s commitment to quality, its high employee satisfaction, and its positive customer reviews make it stand out. However, potential customers and employees should be aware of the mentioned drawbacks and consider their personal needs and circumstances when making a decision.

In the rapidly evolving world of renewable energy, Axium Solar shines bright as a beacon of quality and integrity. As the company continues to grow and adapt, we look forward to seeing how it will further contribute to a cleaner, more sustainable future.

Head Office Location

Axium Solar
1005 Placid Ave Ste 100, Plano, TX, 75074

Local Offices

Social Links

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REVIEWED BY

Solar Energy Consultant

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