Photon Brothers

Photon Brothers

Photon Brothers Reviews

Photon Brothers Customer Reviews

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Photon Brothers Reviews

Key Facts

15

Years in businesss

4.7

Average rating

CO, CA

State availability

25-Year Production Warranty

Warranty

Solaria, REC, Qcell, Silfab, Tesla, Tesla Powerwall

Solar brands

Full Purchase, Solar lease, $0 down solar loans

Financing options

Local Expert, Experienced Installer, NABCEP Certified, Trusted Solar Provider

Acknowledgement

Experienced installer

Expertise

2.25/5

BBB Rating

3.99

SolarReviews rating

Quick Summary

Overall Rating: They have an average rating of 3.99 from 51 reviews and 4.7 from 272 reviews.

Years in Business: They have been installing solar since 2013.

State Availability: Photon Brothers installs solar panels and battery systems in parts of Colorado and California.

They have offices in several locations:

  • San Luis Obispo, CA
  • Westminster, CO
  • Pueblo, CO
  • Broomfield, CO
  • Colorado Springs, CO

Warranty Options: 25-Year Production Warranty.

Solar Panel Options: Photon Brothers offers a wide range of solar panel and battery storage solutions for both homes and businesses, including panel repairs, panel maintenance, home batteries, EV home chargers, detach & reroof, and electrical panel upgrades.

Payment Options: $0 down solar loans

Customer Reviews

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Company Gallery

Detailed review

Photon Brothers is a solar energy company based in Colorado and California’s Central Coast. They are dedicated to providing high-quality solar installations and an amazing customer experience. They use some of the most advanced and energy-efficient solar panels in the world and are a proud partner of Tesla’s Powerwall Certified Installer program.

History: Photon Brothers was founded by fourth-generation Coloradans David and Matt Raichart in 2013. They started with a simple mission: to bring the next generation of solar technology and installation procedures to homes and businesses across their state. Over the years, they have installed the latest solar panels and battery storage systems across hundreds of homes and businesses in the Denver area. Their success led them to expand their company into a multi-state operation, adding three new offices in northern Denver, Colorado Springs, and California’s Central Coast.

Mission Statement: The mission of Photon Brothers is to power your life through a quality solar installation at a reasonable price. In keeping with their mission, they use the highest-quality, most cost-effective solar panels available. They value their customers’ time and provide service that is friendly, professional, and hassle-free.

Core Values: Photon Brothers believes in providing high-quality products and better custom solutions. They look for the highest-quality, sleekest solar panels on the market that their customers love and that guarantee output for decades. They are receptive to homeowner requests and can work with the vast majority of roofing types.

Pros & Cons

Pros

  1. 25-Year Production Warranty: They offer a 25-Year Production Warranty that guarantees your solar system will reach a minimum annual energy production each year.
  2. Experienced, Licensed Electricians: Each installation is completed by one team of local, dedicated solar panel experts.
  3. Perfect Safety Record: They have a perfect safety record.
  4. Proud Installer of US-Made Products: They are a proud installer of US-made products.
  5. High Customer Satisfaction: Many customers praised their knowledgeable staff, who were helpful in answering questions and providing detailed information about their solar panels.

Cons

  1. Customer Support After Installation: There have been complaints about the lack of proper customer support after installation.
  2. Product Quality: Some customers have left bad reviews about the quality of the products.
  3. Installation Issues: Some customers reported issues with the installation process, including damage to their roof.
  4. Payment Options: We couldn’t find specific information on their payment options, including solar loan options. You may want to contact them directly for this information.

Reviews

Positive Reviews

“Photon Brothers did an excellent job in the midst of the Covid of getting the proper perm and installation of our solar system with the back up batteries. It was challenging but thanks to their team especially Theo the lead Electrician on the job, as well as some needed follow-up work during the last couple years has been exemplary, we were not charged for any of the follow-up work. They felt it their responsibility to get it right.”

“Photon Brothers has made my day again. They installed my panels back in 2018. Then had a problem today. Jake of Photon corrected the problem.”

“Great experience installing solar panels with Photon Brothers. Competitive price for top-of-the-line Tesla and REC panels. Experienced and friendly installation crews and great personal service. I had a couple of questions, and they had somebody out to my house within a day to answer them. I would definitely recommend them.”

Negative Reviews

“Terrible, terrible company and people. They just lie and lie and lie. They ruined our roof installing the panels and refused to pay for the damages because “it was already an old roof” even after telling us our roof was in fine shape for installation. They also refused to remove and reinstall the panels when we did get our roof fixed unless we paid them almost $9000. The cherry on top is that they breached our contract by not installing part of the system and then lied by saying it was impossible to install on our house when in reality it would have just been more work than they wanted to do. Currently pursuing legal options. DO NOT use this company.”

“One of the More Frustrating Experiences. There are many reputable solar panel companies in Colorado. Photon Brothers is NOT one of them. Do not use this company for your solar panel needs. We started the panel installation process in the fall of 2022. Everything seemed to go ok at first, with monthly updates on the county and electric company approval process.”

“Run from this company as quickly as possible! Nefarious practices and incompetent employees makes for a mess of a situation. Read the reviews that are coming out this year (2023). They are all showing a terrible experience for frustrated customers. Maybe once upon a time this company was a respectable solar installer.”

Source

Areas Served

Colorado

Denver

Central Coast

  • Arroyo Grande
  • Atascadero
  • Bakersfield
  • Bradley
  • Buellton
  • Cambria
  • Cayucos
  • Goleta
  • Grover Beach
  • Los Osos
  • Montecito
  • Morro Bay
  • Nipomo
  • Paso Robles
  • Pismo Beach
  • San Luis Obispo
  • Santa Barbara
  • Santa Maria
  • Santa Ynez
  • Solvang
  • Templeton

Services Offered

Types of Solar Systems Offered: Photon Brothers offers a wide range of solar panel and battery storage solutions for both homes and businesses12. They use Solaria solar panels, which are renowned as one of the most modern and energy-efficient solar panels in the world, for both roof mounts and ground installations.

Maintenance Services: Photon Brothers provides a variety of maintenance services to ensure your solar panels last for years and maximize electricity production. These services include:

  • Utility grid, electrical, meters, micro-inverter disconnection
  • Removal and re-installation of mounting hardware and solar panel
  • Re-roofing, repairs, and cosmetic reconstruction
  • Troubleshooting problems with your solar panels, including inspections and cleanings to ensure peak efficiency

Additional Services: In addition to solar panel installation and maintenance, Photon Brothers also offers the following services1:

  • Home Batteries: They install the latest battery backups for homes in California and Colorado.
  • EV Home Chargers: They install EV chargers for homes in California and Colorado.
  • Detach & Reroof
  • Electrical Panel Upgrade1

Brands Sold

Solar Panel Brands:

  • Solaria
  • REC2
  • Qcell
  • Silfab

Inverter Brands:

  • Tesla

Battery Brands:

  • Tesla Powerwall

Licenses & Certifications

  • CO Contractors License EC 100231
  • CA Contractors License 1003044
  • NABCEP Certification
  • Photon Brothers is a Tesla Premier Certified Installer. This prestigious status is given only to those with longstanding relationships with Tesla, proving an exceptional track record of high-level installation quality.

Payment & Financing Options

  • Full Purchase: Photon Brothers allows customers to fully purchase their solar installation1. This option allows homeowners to own the solar system outright and benefit from all the electricity it produces.
  • Solar Loan: Photon Brothers offers solar loans through their in-house financing team. They work with verified loan processors to get customers the best loan rate they qualify for. Some of their lender options include Mosaic and Dividend, with terms ranging from 18 months to 25 years and APRs from 3.99% to 9.99%.
  • Solar Lease: While the specific details about solar leasing from Photon Brothers are not explicitly mentioned in the available sources, they do mention offering flexible leasing and financing options. For more accurate information, we recommend contacting Photon Brothers directly or visiting their official website.
  • Power Purchase Agreement (PPA): Photon Brothers offers a Power Purchase Agreement (PPA) option.

Contacts

(720) 664-5221 or (720) 370-3344

Local Offices

Westminster Office: 7705 W 108th Ave, Westminster, CO 80021

Colorado Springs Office: 752 Clark Pl, CO Springs, CO 80915

Central Coast Office: 3566 S Higuera St Ste. 310, San Luis Obispo, CA 93401

DTC Office: 9869 E Easter Ave, Centennial, CO 80112

Headquarters: Their Colorado headquarters is in Denver

Our Expert Recommendation

Photon Brothers has been on the solar scene since 2013, and they’re making a sunny splash in parts of Colorado and California. With a mix of ratings and a solid history of installations, they’ve got a lot to offer. Here’s the lowdown on Photon Brothers, highlighting the good, the things to watch out for, and if they’re worth considering for your solar project.

What’s Great About Photon Brothers

  1. Solid Ratings: Their average ratings are pretty good, showing that lots of customers are happy with their service and installations.
  2. Wide Service Range: They’ve got offices in several key locations across Colorado and California, making them accessible to a good number of people.
  3. 25-Year Warranty: This long warranty on production is a big plus, giving you peace of mind about your solar investment.
  4. Choice of Tech: They offer a broad selection of solar panels and batteries, including the highly sought-after Tesla Powerwall, meaning you’ve got options to fit your needs and preferences.
  5. Experience and Expertise: Founded by Coloradans with a vision, Photon Brothers has grown by leaps and bounds. They’re all about using top-notch technology and ensuring installations are done right.

Things to Consider

  • Some customers have mentioned issues with getting the support they needed after installation. It’s something to think about, especially if ongoing service is important to you.
  •  There have been reports of some hiccups during the installation process, like roof damage. Definitely worth asking about how they handle potential problems.

So, Should You Check Them Out?

Yeah, they seem like a solid choice. With their range of tech options, extensive warranty, and commitment to quality, Photon Brothers could be a great fit for your solar needs. Just be sure to chat with them about how they handle customer service after installation and what their process is for dealing with any installation issues that might come up.

If you’re in Colorado or California and pondering going solar, Photon Brothers could be worth a call. Their commitment to high-quality installations and customer satisfaction, plus their use of advanced technology like Tesla Powerwall, sets them apart in the solar industry.

Head Office Location

Photon Brothers
7705 W 108th Ave, Broomfield, CO 80021

Local Offices

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REVIEWED BY

Solar Energy Consultant

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