Solar Topps

Solar Topps

Solar Topps Reviews

Solar Topps Customer Reviews

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Solar Topps Reviews

Last Updated: June 14, 2024Views: 65

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Key Facts

Since 2009

Years in businesss

4.5

Average rating

AZ, CA

State availability

A standard 12-year warranty on their inverters and a 25-year coverage on its power optimizers

Warranty

Solar Edge, Enphase, and Tesla

Solar brands

Purchase, loan, lease, and PPA

Financing options

Local Expert, Experienced Installer, NABCEP Certified

Acknowledgement

Experienced installer

Expertise

No information

BBB Rating

4.41

SolarReviews rating

Quick Summary

  • Years in Business: Solar Topps has been in business since 2009.
  • State Availability: Solar Topps currently offers its services in Arizona and California.
  • Warranty Options: Solar Topps offers a “no questions asked” warranty, which includes 20-year end-to-end coverage starting on Day 1. They also work with Solar Edge and Enphase. Enphase offers a standard warranty of 25-years, whereas SolarEdge offers a standard 12-year warranty on their inverters and a 25-year coverage on its power optimizers.
  • Solar Panel Options: Solar Topps uses top-rated, tier 1 solar panels. They work with brands like Solar Edge, Enphase, and Tesla for inverters.
  • Payment Options: Solar Topps offers multiple payment options, including outright purchase, loan, lease, and PPA.
  • BBB Rating: We couldn’t find the exact BBB rating for Solar Topps.

*Please note that this information is based on the latest available data and may have changed.

Customer Reviews

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Company Gallery

Detailed review

Solar Topps is a highly accredited construction engineering firm that specializes in designing, installing, and servicing rooftop, ground mount, and shade structure solar systems for homes and businesses. They are recognized within the industry as a true leader, with an award-winning project management operation, consistently over-performing systems, and prompt, exceptional customer service.

History: Solar Topps has been based in Phoenix since 2009. They have helped thousands of Arizonans make the switch to solar. They have installed over 1.4 million solar panels across Arizona, helped 20,000 homeowners go solar, and saved $516.4 million on utility bills for their customers.

Mission Statement: Solar Topps’ mission is to provide the best value in Solar, Battery Backup, and EV Charging options. They aim to help each member achieve their individual potential with a rewarding career in solar. They strive to provide the best service to their customers, making sure they are happy before, during, and after the installation process.

Core Values: Solar Topps is committed to Arizona’s success. They focus on cultivating long-term relationships, ensuring that their employees know the ins-and-outs of their functions in the organization so that each system is handled efficiently and per their industry-exceeding standards. They develop relationships with key decision-makers at the Utility, City, and HOAs to ensure projects go smoother. They also cultivate relationships with their customers, doing their best to reduce any amount of downtime.

Pros and Cons

Pros

  1. Quality Products: Solar Topps uses top-rated, tier 1 solar panels and works with brands like Solar Edge, Enphase, and Tesla for inverters.
  2. Warranty: They offer a “no questions asked” warranty, which includes 20-year end-to-end coverage starting on Day 1.
  3. Payment Options: Solar Topps offers multiple payment options, including outright purchase, loan, lease, and PPA.
  4. Customer Service: Solar Topps is known for its exceptional customer service.
  5. Experience: Solar Topps has been in the solar industry since 2009.

Cons

  1. Limited State Availability: Solar Topps currently only offers its services in Arizona and California.
  2. Customer Complaints: Some customers have reported issues with their inverters and dissatisfaction with the compensation provided.

*Please note that this information is based on the latest available data and may have changed. For the most accurate and up-to-date information, we recommend contacting Yes Solar Solutions directly or visiting their official website.

Reviews

Positive Reviews

  1. “I had a fantastic experience with Solar Topps from start to finish! The sales process was informative and transparent. The team took the time to explain everything to me, from the benefits of solar energy to the specific details of the installation process. They customized a solution that perfectly met my needs and budget, and I never felt pressured to make a decision. The installation crew was professional and efficient. They arrived on time and worked diligently to install my solar system. The quality of their work was exceptional, and they paid attention to every detail to ensure a seamless integration with my roof. I was impressed by their expertise and dedication to delivering a top-notch installation.”
  2. “Installed a 10KW system at our home in Mohave Valley, AZ. System performing at/above expectations. Install was done well, and installers were courteous and professional. Highly recommend.”
  3. “I recently met with Jen and Steve who works with Solar Topps and I was very impressed. They were very educational and not salesy at all.”

Negative Reviews

  1. “My inverter stopped working for three months and I still had to pay the monthly charge. I lost three months electrical production and was reimbursed a small percentage of my loss. Not real happy with Solar Topps.”
  2. “Our system began producing over our expectations…until a sudden whole-system failure of our two month old system!”
  3. “Very poor workplace culture. They may hire you for 3 weeks or 3 years and let you go either way like it’s nothing. They don’t do background checks so if you’re a felon go ahead and apply here.”

Source

*Please note that these reviews are based on the latest available data and may have changed. For the most accurate and up-to-date reviews, I recommend visiting the respective platforms directly.

Areas served

Solar Topps primarily services the state of Arizona. They are based in Phoenix and have installed over 1.4 million solar panels across Arizona. However, they also extend their services to California.

Services Offered

  • Solar Panel Removal & Reinstallation: They assist with the removal and reinstallation of your existing solar panel system, whether you’re transitioning to a new roof or upgrading an existing one.
  • Solar Panel System Removal: If you need to discard your existing system, their team can assist in removing it.
  • Adding Solar Panels to an Existing System: If you’re looking to generate more power, their team can seamlessly integrate new solar panels into your existing system.
  • Adding Battery to an Existing System: You can add a battery to your existing system to maximize your self-sufficiency, reduce your reliance on the grid, and bolster your commitment to sustainability.
  • Solar Inverter Replacement: They can replace a faulty inverter, which is a key component of your system.
  • System Troubleshooting: Their team can evaluate your solar panel system for any performance concerns.
  • Solar Panel System Maintenance & Repair: They offer maintenance services to keep your system operating in peak condition.
  • Solar Panel System Inspection & Check-up: They provide system inspection and check-up services to ensure that all connections are secured and the system continues operating optimally.

Brands Sold

Solar Panels: Solar Topps uses top-rated, tier 1 solar panels. They only partner with the best manufacturers that provide outstanding customer support and service.

Inverters: Solar Topps uses industry-leading solar inverters. They often work with SolarEdge and Enphase. Here are some details about these inverters:

  • Enphase: Known as the industry’s best solar micro-inverter, which goes behind each panel, using cutting-edge technology for a safer, more reliable experience. It’s extremely reliable, easy to install, and allows you to scale your system, with or without a battery, at any time.
  • Tesla: The industry’s best centralized, solar inverter is built on Powerwall technology for exceptional efficiency and proven reliability. It has a very high efficiency rate and is much easier to install, troubleshoot, and service if ever needed.

Batteries: When selecting a battery backup option for your solar panel system, Solar Topps considers reputable brands like SolarEdge, Tesla Powerwall, and Enphase. Here are some details about these batteries:

  • SolarEdge: Known for its high efficiency and easy integration with existing solar systems.
  • Tesla Powerwall: Offers a sleek design and robust app for monitoring energy storage and usage.
  • Enphase: Renowned for its microinverter technology, making it a great option for systems requiring modular scalability.

Licenses & Certifications

  1. NABCEP Certification: The North American Board of Certified Energy Practitioners (NABCEP) is the most respected, well-established, and widely recognized certification organization for professionals in the field of renewable energy.
  2. SRP Preferred Solar Installer: This certification indicates that Solar Topps is a preferred installer for the Salt River Project (SRP), one of Arizona’s largest utilities.
  3. APS Qualified Technology Installer: This certification is given by Arizona Public Service (APS), Arizona’s largest and longest-serving electric company.
  4. Tesla Certified Installer: This certification indicates that Solar Topps is authorized to install Tesla products.
  5. Enphase Gold Installer: This certification is given by Enphase Energy, a global energy technology company.
  6. REC Certified Professional Installer: This certification is given by REC Group, an international pioneering solar energy company.

Payment & Financing Options

  1. Purchase: When you purchase your solar system outright, you are the owner and are able to take advantage of Federal, State, and Utility incentives to help lower your net cost. This option allows you to secure a low kWh rate, boosting your home’s value.
  2. Finance: Like financing a car or home, you own the system while a third-party lender finances part or all of it. This financing can come from traditional sources like banks or from solar-specific financing partners like GoodLeap, GreenSky, and Sunlight Financial. Based on your credit score, these institutions offer various options with different terms and rates to meet your needs.
  3. Lease: Solar Topps also provides leasing options.

Contact Information

Phone Number: (480) 940 12 01

Local Office Address: 102 S 28th St., Phoenix, AZ, 85034

Headquarter Address: 102 S 28th St., Phoenix, AZ, 85034

Our Expert Recommendation

Solar Topps, a Phoenix-based solar company, has been illuminating the Arizona solar industry since 2009. With a reputation as one of the state’s most trusted solar companies, Solar Topps has carved out a niche for itself by offering premium solar energy solutions at competitive prices.

What Makes Solar Topps Stand Out?

Quality and Value: Solar Topps prides itself on providing premium products and services at non-premium prices. Their solar solutions consistently overperform, offering customers excellent value for their investment.

Certifications: Solar Topps holds several notable certifications, including being a North American Board of Certified Energy Practitioners (NABCEP) certified installer, a Tesla Certified Installer, and an Enphase Gold Installer. These certifications attest to their commitment to quality and expertise in the field.

Customer Service: Solar Topps has a strong focus on customer service. They have an award-winning project management operation and provide prompt, exceptional customer service when needed.

What We Liked

Positive Customer Reviews: Solar Topps has received overwhelmingly positive reviews from customers. Customers have praised the company for its informative and transparent sales process, professional and efficient installation crew, and supportive after-sales service.

Quality of Installation: Customers have commended the quality of Solar Topps’ installations, noting that the crew paid attention to every detail to ensure a seamless integration with their roofs.

Range of Options: Solar Topps offers a range of top-quality panels, allowing customers to select panels that suit their needs and budget.

What We Did Not Like

Despite the many positives, there were a few areas where Solar Topps fell short. Some customers have reported issues with their inverters, which stopped working for a period of time. Although Solar Topps reimbursed a portion of the loss, these customers were still required to pay the monthly charge during the downtime.

Our Recommendation

Based on our research and the reviews from customers, we would recommend Solar Topps to anyone looking for a reliable, professional, and cost-effective solar solution. The company’s commitment to quality, value, and customer service sets it apart in the industry. However, potential customers should be aware of the reported issues with the inverters and consider this factor when making their decision.

Solar Topps shines bright in the Arizona solar industry. Its commitment to providing high-quality, value-for-money solar solutions, coupled with its excellent customer service, makes it a top choice for those seeking to harness the power of the sun.

Head Office Location

Solar Topps
102 S 28th St, Phoenix, AZ 85034

Local Offices

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REVIEWED BY

Solar Energy Consultant

We rate solar installers from 1 to 5 stars to help you pick the best one. High stars mean they're really good at what they do and treat their customers right. Low stars? Not so much. We give credit to companies that have been around for a while, know what they are doing, have a high standard of workmanship and equipment, don’t hire subcontractors to keep the bar of solar installation quality high and have good local reviews from real customers (yes, we check if the reviews are actually real or fake). Companies we choose as top-rated know and can help with federal and local solar incentives to help you save, have good financing plans, and guarantee their work. We're here to point you to the solar companies that truly rock, making going solar easy and worthwhile for you.

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