Long Island Power Solutions

Long Island Power Solutions

Long Island Power Solutions Reviews

Long Island Power Solutions Customer Reviews

4.9
4.9 out of 5 stars (based on 41 reviews)
Excellent95%
Very good0%
Average0%
Poor5%
Terrible0%

Long Island Power Solutions Reviews

Last Updated: April 8, 2024Views: 222

See how much it will  cost to install solar panels for your home.

Key Facts

Since 2009

Years in businesss

4.7

Average rating

NY

State availability

25-year comprehensive warranty

Warranty

Tesla solar panel solutions

Solar brands

Smart Solar Program

Financing options

Local Expert, Experienced Installer, Trusted Solar Provider

Acknowledgement

Experienced installer

Expertise

A+

BBB Rating

4.66

SolarReviews rating

Quick Summary

  • Overall Rating: The company earns our expert rating of 4.7, supported by the following customer reviews from top platforms:
  • Years in Business: The company was established in 2009.
  • State Availability: Long Island Power Solutions provides services in the state of New York, including Long Island, the Bronx, and upstate New York. They also serve the greater tri-state area.
  • Warranty Options: They offer a 25-year comprehensive warranty that includes panels, micro inverters, parts, labor, and roof penetrations.
  • Solar Panel Options: The company offers Tesla solar panel solutions among other highly reputable and affordable brands.
  • Payment Options: They have a program called the Smart Solar Program that helps customers acquire solar with no money down.
  • BBB Rating: Long Island Power Solutions is BBB accredited with an A+ rating.

*Please note that this information is based on the latest available data and may have changed.

Customer Reviews

July 18, 2024

Long Island Power Solutions was so easy to deal with and got the job down well. Andrew Wolland was our go to guy and made everything connect seamless and walked me through each step. 5 stars!!

Heather Sosnovsky
Verified
July 17, 2024

Edison Lopez
Verified
July 16, 2024

I did a lot of homework before going solar. I was very hesitant but Andrew Wolland had the patience of a saint and explained everything in detail over and over again as I had so many questions. Don’t hesitate. Andrew is honest and dedicated and Long Island Power Solutions did everything Andrew said they would. I definitely made the right choice using them. I highly recommend!

Leslie Hadnagy
Verified
July 15, 2024

I had solar panels and batteries installed in 2022. In the beginning the system worked great but then the system started to work improperly. The battery discharges in full back up mode or storm alert mode. I have called many times and was told it was fixed but yet for 2 summers in the row I cannot trust the back up system during heatwaves because the system discharges the battery.

Stan
Verified
July 7, 2024

I had a wonderful experience with Long Island Power Solutions. A friend referred us to Matt, who was extremely knowledgeable, helpful, and responsive. He explained everything on how the power exported and imported, and how much we would be saving a month. All of his estimates were right on. The timing and details went exactly as he told us it would, making sure we were very well informed during the whole process. Reaping the benefits of solar now and couldn’t be happier. Highly recommend.

V D
Verified
June 28, 2024

Joe, and the rest of the team are amazing. From the start to the end , they took every detail of the install to highest level. We had them do our roof as well. Top notch team all around.

Jonathan Kaminski
Verified
June 24, 2024

Luis Gutiérrez
Verified
June 21, 2024

LI Power Solutions just completed my installation today and could not be happier with the installation

From the beginning of the Process it has been an absolute pleasure dealing with Andrew Wolland my sales representative.

His knowledge and experience as well as his professionalism has been spot on from the beginning right to the end.

If you choose do a solar system call LI Power and request Andrew.

The installation team was also top notch and extremely professional.

There lead Electrican Dee was extremely talented and very professional.

The whole team did an excellent job.

I also replaced my roof prior to the solar installation and Chris the owner of New Image roofing also provided excellent service and customer care

Overall excellent experience all the way around highly recommended

Nick

Babylon NY

Nicholas Cummings
Verified
June 20, 2024

After researching multiple solar power companies we chose Power Solutions. The best decision we could have made! Our beautiful panels were installed one month ago. From the beginning, David Kowalsky, our Energy Consultant, guided us with his knowledge and experience in the field of solar energy. He was patient and respectful answering our multiple questions and helping us understand solar power. Team SIX with Adam worked like a well oiled machine installing the panels and they also did an excellent clean up before leaving. The electric crew is also very experienced, worked well, and did a neat job. Actually, the entire team at Long Island Power Solutions is great too work with. David Kowalsky checks in to make sure everything is good. Joe G, Cindy, and Karina all communicated with me during and after the installation. Just yesterday, Brian Rodetis, in the Service Dept, spent time on the phone helping me with the Enphase app. Thanks to all of you for making “my project” a success!

Long Island Power Solutions is an established and reliable solar company that will be around for the long-haul; which is one of the many reasons we chose them and why we highly recommend them.

Pat Spiers
Verified
June 19, 2024

My husband and I couldn’t be happier with our solar panels. Matt D. came highly recommended by a relative. We weren’t in a rush to go solar but he provided all the information we needed so it made the decision much easier to make. Matt is extremely patient, knowledgeable and very pleasant to work with. If we had one regret, it would be why didn’;t we do this sooner! Thanks again Matt and to your entire team for the best experience possible!

Joana Markovitch
Verified
June 14, 2024

Our rep Matt was fantastic. Honest from the very beginning with a sun study and only sold us what we need. He is always accessible when a question arises. Would definitely recommend LI Power Solutions and our rep Matt.

GT Party Entertainment LTD.
Verified
June 14, 2024

So happy and satisfied of the job LIPS did on my house … very organized and efficient especially happy with Matthew DeBardelaben

I’d recommend them to all my friends!!

Natia Tutisani
Verified
June 14, 2024

We did the solar installation about a year ago. Matt was awesome. He answered all our questions and helped guide us through the best way to maximize our rebates. To this day, he still continues to reach out to us on a regular basis to ensure all is well

joe kossmann
Verified
June 14, 2024

After consultant with 4 diffrent solar companies we choose Power Solutions. Matt from power solutions was very easy to work with, professional and did not pressure me . He was very knowledgeable on the finance end, the scheduling t, town approvals and permits and the different solar panels that can be used . Power solutions offers many different panels where other companies don’t. They also take care of the project entirely from beginning to end. We choose Maxon as they are the highest efficient and offer longevity. The construction crew was safe professional and quick. Installed entire system of 38 panels in 1 day. I highly recommend speaking to Matt and his team from power solutions

Vito Plaia
Verified
June 14, 2024

Had a good experience. Matt took time to explain everything to me and the process was smooth, no complaints

Monica Zhang
Verified
June 14, 2024

Matt was extremely knowledgeable and answered all my solar questions. I highly recommend Matt to help everyone get their electricity bill disappear just like mine!

Joyce Shang
Verified
June 14, 2024

Matt is super professional and knowledgeable about solar panels and answered all of my questions

Kevin Ke-En Sun
Verified
June 12, 2024

They were fast and professional from start to finish. Definitely would recommend them

Jerome Alessi
Verified
June 12, 2024

I have to tell you, if you want Solar and just solar. A great company. However, if you do a battery system and ANYTHING goes wrong, expect to have it drag on for weeks if not months.

I had solar done by Power Solutions in late 2023. Everything went perfectly. We elected to move forward with a battery project b based on how well things went, and if one company can do a 180 in customer service, here it is.

Gave a deposit waited a while for the project to begin. Was supposed to be a three day job. Start the project, all is well. Fast forward to day two. I get told they forgot to reach out to my utility to unlock my meter. It happens. No ETA on completion. Utility unlocks and I got told ‘one day to complete’ fast forward to that day about a week later. Around 2pm the lead tech tells me they won’t finish that day and they leave.

I have to call to find out when they’re back and then escalate to my salesperson who gets them there the next business day.

They finish, and the system has problems starting a couple days after completion. They schedule a service call. Bad part. This happens with technology as we all know and understand. I am aggravated understandably because they were bad at communicating the install and I am concerned that service will go poorly as well.

Speak to service manager Bryan who tells me ‘they’re getting the factory out, it’s the best we can do.’ no apology just gentle ambivalence.

Enphase comes on site to fix the problem… there are two problems! Not one. System isn’t fixed AND now the system that was mostly working is now shut down with no ETA and no explanation.

Fun part of this was, what happens that weekend? Yep, power outage. So the half functional battery that got turned off did not save my power.

Vendor comes back with a part… and forgot the second part! We are at over 35 days at this point

I complain and they keep trying to assuage my concerns about the tech and literally will not understand that the problem I have is not with the technology, it is with their lack of communication, lack of empathy.

Vendor comes back again and the system works. They then spend the better part of three weeks not owning up to their bad customer service, but trying to put their vendor, Enphase under the bus, to the point Enphase called me to discuss… the technical issue!

At this point, I have given up, paid them in full as the system now works but I have to tell you, when things go well with these guys they go perfectly. When they go wrong, you are in for a miserable experience. They literally dont understand that you’ve paid them tens of thousands of dollars and you expect appropriate customer service not finger pointing and excuses.

I would give a one star review, but we all know people don’t really read one star reviews objectively. The solar panel was five stars… battery would be a zero so I rounded down to two stars

Update June 26 2024- the batteries stopped communicating again. Waiting to see how long this takes to work

James McAuliffe
Verified
June 7, 2024

Thank You Matt, Cyndi, Rudy, Peter and the entire Crew of Power Solutions. Matt from the very start everyone was Knowledgeable, Professional and took Pride in their work. They took the time to explain all of our questions. The Crew arrived early and went straight to work. They all work together very well, each knowing exactly what had to be done. They left the place spotless when done. The Workmanship was immaculate. I Highly recommend Power Solutions for Solar Panels.

Richard
Verified



Company Gallery

Detailed review

Long Island Power Solutions is a leading solar panel installation company that provides beautiful, aesthetic, and affordable solar systems for homes or businesses. They specialize in solar panel designing, energy assessment, on-site survey, smart solar financing, solar power fixing, permit application management, and other related services. They serve customers all across Long Island and throughout most of New York.

History: Long Island Power Solutions was established after the economic crisis in 2008. As tens of thousands of Long Island homeowners struggled to stay afloat financially, they discovered how cost-effective solar energy could really be.

Mission Statement: Their mission is to make alternative energy affordable for everyone. They aim to help Long Islanders get out from under the highest energy costs in the nation. They envision a world where solar panels are on every house and are as common an appliance as a microwave oven.

Core Values: The Long Island Power Solutions team is passionate about delivering cleaner energy to homes in Long Island, making electricity more affordable for every Long Islander, making it easy and cost-effective to transition to solar, and offering products and services based on technical excellence and innovation.

Pros and Cons

Pros

  1. High Customer Satisfaction: They have a high average rating from customers.
  2. Comprehensive Warranty: Long Island Power Solutions offers a 25-year comprehensive warranty that includes panels, micro inverters, parts, labor, and roof penetrations.
  3. Quality Equipment: The company uses high-quality equipment, including Tesla solar panels.
  4. Affordable Financing: Their Smart Solar Program helps customers acquire solar with no money down.
  5. In-House Crew: All installations are done by their in-house crew, with no subcontractors.

Cons

  1. Limited Geographic Reach: They primarily serve customers in Long Island and most parts of New York. This could be a limitation for customers outside these areas.
  2. Potential Miscommunication: There have been some customer complaints about miscommunication regarding the number of panels needed and the overall savings.
  3. Roof Damage Concerns: Some customers have reported concerns about potential roof damage.

*Please note that this information is based on the latest available data and may have changed. For the most accurate and up-to-date information, we recommend contacting Yes Solar Solutions directly or visiting their official website.

Reviews

Positive Reviews

  1. “I highly recommend this company! Starting with my salesman, Mat Debarde he was professional transparent and honest. He presented all the options to me and helped guide me throughout the process. The crew that installed my panels was efficient, respectful, and professional. This is the company to go with!!”
  2. “Amazing customer service from this company. Our rep Bruce was there to answer any and every question from start to finish. Installed 20 panels without a problem.”
  3. “If you looking to install solar just call Joe Galluzzo @ Power Solutions! I took the time and got estimates from 9 different companies and Power Solutions was FAR had the best prices and warranty. Joe Galluzzo was there for us through out the whole process to answer any questions. The company was incredible from start to finish.”

Negative Reviews

  1. “Headache from the start. I would not recommend this company. It’s been nothing more than a headache since having the panels installed. From not calculating enough panels and not even breaking even year over year, to leaks and having to threaten to sue for a minor repair. Now it’s 3 years into having their panels and I need my roof replaced and they want to charge to remove and reinstall when they had inspected the roof and said we were good to go for the install. It was nothing more than pushing the sale rather than doing the right thing and making sure we wouldn’t be in this situation only a few years in. Now whether it was the solar that is causing the damage or they assessed it wrong, they did a horrible job in one of those fields.”

Source

*Please note that these reviews are based on the latest available data and may have changed. For the most accurate and up-to-date reviews, I recommend visiting the respective platforms directly.

Areas served

Long Island Power Solutions primarily serves customers in Long Island and most parts of New York. They have customers from the bottom of Staten Island, all the way out to Montauk in Long Island, and up beyond New York City into the heartland of the state. They also serve the greater tri-state area.

Services Offered

  1. Solar System Installation: They install residential solar systems that can give you independence from the grid, with lower bills or nothing more than a hookup charge during the months when your home is producing at its maximum potential. Their solar system installation in Long Island is a turnkey process. They handle all aspects of solar from the initial consultation, right through to the installation and after-care.
  2. Monitoring, Repairs, and Maintenance: Their services extend to monitoring, repairs, and maintenance of the installed solar systems.
  3. Advanced Solutions: The company also offers the installation of advanced solutions like battery backup and emergency generators.
  4. Smart Solar Financing: They have a program called the Smart Solar Program that helps customers acquire solar with no money down.
  5. EV Charger Installation: Long Island Power Solutions can help boost your green credentials with an EV charger.
  6. Backup Generator Installation: The company can keep your power supply secure with a backup generator.

Brands Sold

  • Solar Panels: They offer Tesla solar panel solutions among other highly reputable and affordable brands.
  • Inverters: The specific brands of inverters they use are not explicitly mentioned in the available sources. However, they emphasize using high-quality equipment for their installations.
  • Batteries: Long Island Power Solutions offers Tesla batteries for energy storage.

Licenses & Certifications

Long Island Power Solutions holds an Electrician license and 6 other licenses according to the Putnam County license board. Their BuildZoom score of 111 ranks in the top 4% of 77,888 New York licensed contractors.

Payment & Financing Options

  • Federal and NYS Solar Tax Credits: There are federal and New York State solar tax credits available to people installing systems for the first time at a primary residence. The NYS solar tax credit is capped at a value of $5,000 or 25% of your total system cost, whichever is higher. The federal NY solar tax credit provides 22% of the total cost of a solar installation, with no cap.
  • Smart Solar Financing: They have a program called the Smart Solar Program that helps customers acquire solar with no money down. This program uses New York State solar incentives to offset the cost of your solar installation.
  • Zero Percent Down Financing: Long Island Power Solutions assists with financing and offers solar power installations with zero percent down.

Contact Information

  • Phone Number: (631) 348-0001
  • Email: [email protected]
  • Local Offices Addresses: They serve customers from the bottom of Staten Island, all the way out to Montauk in Long Island, and up beyond New York City into the heartland of the state.

Headquarter Address: 2060 Ocean Ave, Ronkonkoma, NY, 11779

Our Expert Recommendation

Long Island Power Solutions (LIPS) has emerged as a leading solar panel installation company in New York, providing beautiful, aesthetic, and affordable solar systems for homes and businesses. With a high average rating from customers, a comprehensive 25-year warranty, and a range of high-quality equipment including Tesla solar panels, LIPS has set a high bar in the solar industry.

What Makes LIPS Stand Out?

One of the key factors that make LIPS stand out is their commitment to customer satisfaction. Their high average rating is a testament to the quality of their service and their ability to meet customer expectations. They offer a comprehensive 25-year warranty that covers panels, micro inverters, parts, labor, and roof penetrations, providing customers with peace of mind.

Another standout feature of LIPS is their Smart Solar Program. This program helps customers acquire solar with no money down, making solar energy more accessible and affordable. They also offer Tesla batteries for energy storage, further enhancing the value of their service.

What We Liked and What We Didn’t

During our research and assessment of the company, we found several aspects of LIPS that we liked. Their high customer satisfaction, comprehensive warranty, quality equipment, and affordable financing options are all commendable. We also appreciated their commitment to using high-quality equipment, including Tesla solar panels.

However, there were also a few areas where we felt LIPS could improve. Their limited geographic reach could be a limitation for customers outside of Long Island and most parts of New York. There have also been some customer complaints about miscommunication regarding the number of panels needed and the overall savings. Some customers have reported concerns about potential roof damage.

Customer Reviews and Recommendations

Based on customer reviews from various platforms, including Reddit, it’s clear that many customers have had positive experiences with LIPS. Customers have praised the company for their professionalism, transparency, efficiency, and high-quality service. However, some customers have also shared negative experiences, mainly related to miscommunication and concerns about potential roof damage.

Despite these concerns, the overall sentiment towards LIPS is positive. Many customers would recommend LIPS to others, and the company’s high average rating suggests that most customers are satisfied with their service.

Our recommendation

We believe that Long Island Power Solutions is one of the best solar companies in the state. Their commitment to customer satisfaction, quality equipment, comprehensive warranty, and affordable financing options set them apart from many other companies in the industry. While there are areas for improvement, the overall positive customer reviews and high average rating suggest that LIPS is a reliable and trustworthy choice for solar installations. We would recommend Long Island Power Solutions to anyone considering solar energy in New York.

Head Office Location

Long Island Power Solutions
2060 Ocean Ave, Ronkonkoma, NY 11779

Local Offices

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REVIEWED BY

Solar Energy Consultant

We rate solar installers from 1 to 5 stars to help you pick the best one. High stars mean they're really good at what they do and treat their customers right. Low stars? Not so much. We give credit to companies that have been around for a while, know what they are doing, have a high standard of workmanship and equipment, don’t hire subcontractors to keep the bar of solar installation quality high and have good local reviews from real customers (yes, we check if the reviews are actually real or fake). Companies we choose as top-rated know and can help with federal and local solar incentives to help you save, have good financing plans, and guarantee their work. We're here to point you to the solar companies that truly rock, making going solar easy and worthwhile for you.

Read how we rate installers

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