SUNation Energy

SUNation Energy

SUNation Energy Reviews

SUNation Energy Customer Reviews

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SUNation Energy Reviews

Key Facts

Since 2003

Years in businesss

4.5

Average rating

NY, FL

State availability

25-year manufacturer’s warranty

Warranty

Enphase Energy, REC Group, S-Energy, Sense Solar, SolaTrim, Tesla Powerwall, Goal Zero

Solar brands

Solar loans between $10,000 and $150,000 with financing terms from 10 years to 25 years and interest rates between 1.49% and 6.99%

Financing options

Local Expert, Experienced Installer, NABCEP Certified

Acknowledgement

Experienced installer

Expertise

A+

BBB Rating

4.82

SolarReviews rating

Quick Summary

  • Years in Business: SUNation Energy was established in 2003, so it has been in business for over 20 years.
  • State Availability: SUNation Energy is based in Ronkonkoma, New York, and has served Long Island for 19 years. They also provide service to Queens, Brooklyn, Staten Island2, and now the Tampa and Central Florida areas2. For more specific state availability, you may want to contact them directly.
  • Warranty Options: SUNation Energy offers a 25-year manufacturer’s warranty on solar energy systems.
  • Solar Panel Options: SUNation Energy installs the most current and efficient solar panels and battery technology1. They offer different types of solar panels including monocrystalline panels, which are known for their high efficiency.
  • Payment Options: SUNation Energy offers a variety of solar financing options. They provide several different financing alternatives in order to bring affordable solar to your roof. Sunlight Financial offers solar loans between $10,000 and $150,000 with financing terms from 10 years to 25 years and interest rates between 1.49% and 6.99%.
  • BBB Rating: SUNation Energy maintains an A+ rating with the Better Business Bureau.

*Please note that this information is based on the latest available data and may have changed.

Customer Reviews

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Company Gallery

Detailed review

SUNation Energy is a local solar and energy expert trusted by over 8,000 Long Islanders since 2003 for professionally installing the highest quality equipment with an exceptional customer experience. They offer a complete in-house sustainable energy experience including residential and commercial solar installation, community solar, roofing, backup battery storage, EV charging, and more.

History: SUNation Energy was established in 2003. Over the course of almost 8,000 projects since inception, SUNation has installed over 275,000 solar panels representing 92 MW of clean, carbon-free solar power. Their continued success is deeply rooted in the company’s culture and their commitment to the highest quality customer experience at every level.

Mission Statement: SUNation Energy’s goal is to be the resource for communities to take control of their energy use through clean, reliable solutions. They pride themselves on professionalism and providing the highest level of customer experience.

Core Values: SUNation Energy’s core values include Integrity, Commitment, Family, Teamwork, and Quality. They are dedicated to providing the highest standard of customer service, with over 1,000 positive reviews on credible sites such as Google, Angie’s List, Home Advisor and more.

Pros and Cons

Pros

  1. Experience: SUNation Energy has been in the solar industry since 2003, providing them with over 20 years of experience.
  2. High Customer Satisfaction: They have high customer satisfaction ratings, with an average rating of 4.82 based on 264 reviews.
  3. Comprehensive Services: They offer a wide range of services, including solar panel installation, solar air conditioning, and solar roofing solutions.
  4. Certifications: They hold several certifications, including NABCEP, BBB, SEIA, LIPA, DEC, LIGH, CSIA, CEC, STA.
  5. Competitive Pricing: They offer competitive pricing and a variety of financing options.

Cons

  1. Limited Geographic Reach: Currently, SUNation Energy primarily serves Long Island, Queens, Brooklyn, Staten Island, and the Tampa and Central Florida areas1 This could be a limitation for customers outside these areas.
  2. Communication Issues: Some customers have reported communication issues and delays.
  3. Dependent on Sunlight: Like all solar energy providers, the effectiveness of their systems is dependent on the amount of sunlight available.

*Please note that this information is based on the latest available data and may have changed. For the most accurate and up-to-date information, we recommend contacting Yes Solar Solutions directly or visiting their official website.

Reviews

Positive Reviews

  1. “Installation was prompt, fast, extremely neat and professional. We are very happy with our system so far.”
  2. “One word, responsive! Oh maybe one more,? Courteous, knowledgeable, helpful? Oh, I said one, but, after dealing with. Mr Steve Touche, I could come up with. A million more great adjective! Not enough space. Lol. Professional!!!”
  3. “I had my second install with Sunation yesterday at my new house. The team during and before the install were very helpful, professional and courteous. Gina was great! She was always there to answer my questions in detail throughout the entire process. Anytime I emailed her I always received a professional and courteous response! During the install Joe did a great job! Joe was also at my first install and I knew I was in good hands when I saw he was part of the crew! Everyone in this company from Rohan my sales representative to Gina to Joe to Tammy truly appreciates their customers!”.

Negative Reviews

  1. “We were told that we would get the system installed by 2020 and receive the 2020 credit. Fast forward to March, still waiting for installation. After we paid the deposit in September, pretty much radio silent through February. We would have gone with a different company who told us they would write off the difference if not installed in time, now we have to eat the cost. Unless you get the promised work/timeline in writing, otherwise do not make any payment.”
  2. “There have been complaints from some consumers about installation delays.”
  3. “Some consumers reported invoicing problems.”

Source

*Please note that these reviews are based on the latest available data and may have changed. For the most accurate and up-to-date reviews, I recommend visiting the respective platforms directly.

Areas served

New York: They have a strong presence in Long Island, Queens, Brooklyn, and Staten Island1. Specific locations in New York include Astoria, Bayside, Corona, Elmhurst, Flushing, Forest Hills, Jackson Heights, Jamaica, Long Island City, Ozone Park, Queens Village, Rego Park, Richmond Hill, Ridgewood, Rockaway Beach, South Ozone Park, Whitestone, Woodhaven, and Woodside.

Florida: They have recently expanded their services to the Tampa and Central Florida areas.

Services Offered

  1. Residential Solar: They provide solar solutions for homes, helping homeowners unlock the power of the sun and reduce their electricity bills
  2. Commercial Solar: They empower companies to reduce costs, boost energy efficiency, and make a positive impact on the environment
  3. SUNation Service: This is a division of SUNation Energy that provides a wide range of services necessary for maintaining your solar system
  4. Battery Storage: They ensure your home or business stays powered on during times of extreme weather or grid outages
  5. EV Charging: They provide efficient charging solutions for your electric vehicle from the convenience of your home or business
  6. Roofing Services: They offer expert care for replacing or repairing your home’s roof
  7. Solar Products: They carry a variety of solar products that can enhance your solar system

Brands Sold

SUNation Energy offers a variety of brands for solar panels, inverters, and batteries. Here are the details:

Solar Panels: SUNation Energy installs the most current and efficient solar panels. They do not manufacture their own equipment but offer equipment from the following brands:

  • Enphase Energy
  • REC Group
  • S-Energy
  • Sense Solar
  • SolaTrim

Inverters: The specific brands of inverters used by SUNation Energy are not explicitly mentioned in the search results. However, Enphase Energy, a brand they use for solar panels, is also a well-known manufacturer of inverters.

Batteries: SUNation Energy provides battery backup solutions from the following brands:

  • Tesla Powerwall
  • Goal Zero

These brands are known for their high-quality and reliable products. For the most accurate and up-to-date information, please contact SUNation Energy directly.

Licenses & Certifications

  1. Certified Tesla Powerwall Installer: This certification indicates that SUNation Energy is authorized to install Tesla Powerwall, a popular home battery storage solution.
  2. NYSERDA Gold Installer: The New York State Energy Research and Development Authority (NYSERDA) has recognized SUNation Energy as a Gold Installer, indicating their high standards of quality and performance.
  3. North American Board of Certified Energy Practitioners (NABCEP) Certification: This certification is considered the gold standard for PV and solar heating installation certification. It involves rigorous safety and skill standards.
  4. BBB Accredited: SUNation Energy is accredited by the Better Business Bureau (BBB), indicating their commitment to resolve any customer complaints and adhere to high ethical standards.
  5. Licensed Master Electricians on Staff: Having licensed master electricians on staff ensures that all electrical work meets the highest standards of safety and quality.

Payment & Financing Options

  1. Atmos Financing: Atmos is one of the financing options offered by SUNation Energy.
  2. Greensky Financing: Greensky is another financing option provided by SUNation Energy.
  3. Teachers Federal Credit Union: SUNation Energy also offers financing through the Teachers Federal Credit Union.
  4. Sunlight Financial: Sunlight Financial offers completely customizable solar financing between $10,000 and $150,000. You have the option to select financing terms from 10 years to 25 years with interest rates between 1.49% and 6.99%. Your first loan payment is due 60 days after the installation.
  5. SUNation Solar System Lease: This is another financing option provided by SUNation Energy.

These financing options make it possible for homeowners to afford solar energy systems. If you can afford your monthly electricity bill, you can afford to put solar on your roof. For more detailed information about each financing option, you may want to contact SUNation Energy directly.

Contact Information

Phone Numbers:

Long Island Area: (631) 750-9454

Tampa & Central Florida: 813-373-5596

Email: 

[email protected]

Local Office Addresses:

  • Long Island Area: 171 Remington Boulevard, Ronkonkoma, NY 11779
  • Tampa & Central Florida: 4430 Eagle Falls, Tampa, FL 33619

Headquarter Address

171 Remington Boulevard, Ronkonkoma, NY 11779

Our Expert Recommendation

With over 20 years of experience, the company has established itself as a trusted provider of solar solutions. But what sets SUNation Energy apart from its competitors? Let’s delve into the details.

What Stands Out

SUNation Energy’s commitment to customer satisfaction is evident in their high ratings across various platforms. With an average rating of 4.82 based on 264 reviews, it’s clear that customers appreciate the company’s professionalism and quality of service.

The company’s comprehensive range of services, from residential and commercial solar installations to battery storage and EV charging, makes it a one-stop shop for all solar needs. This breadth of services, coupled with their use of high-quality brands like Tesla Powerwall and Goal Zero, further enhances their appeal.

Moreover, SUNation Energy’s various certifications and licenses, including NABCEP certification and BBB accreditation, underscore their commitment to maintaining high standards of quality and safety.

What We Liked

SUNation Energy’s extensive experience in the solar industry is a definite plus. Their 20 years of operation1 have equipped them with the knowledge and expertise to handle a wide range of solar projects.

The company’s high customer satisfaction ratings are another strong point. Customers frequently praise the company’s professionalism, responsiveness, and quality of installation2.

SUNation Energy’s comprehensive range of services is also commendable. By offering everything from solar panel installation to battery storage and EV charging3, they cater to a wide range of customer needs.

What We Didn’t Like

Despite the many positives, there are a few areas where SUNation Energy could improve. Some customers have reported communication issues and delays. While these complaints are relatively few, they do highlight areas for potential improvement.

The company’s limited geographic reach could also be a drawback for some customers. Currently, SUNation Energy primarily serves Long Island, Queens, Brooklyn, Staten Island, and the Tampa and Central Florida areas. Expanding their service area could make their services accessible to a larger customer base.

Customer Reviews and Reddit Feedback

Customer reviews on various platforms are generally positive, with many praising the company’s professionalism and quality of service. However, some customers on Reddit expressed concerns about the company’s recent acquisition by Pineapple Energy2. Despite these concerns, other Reddit users reassured that the parent company is healthy and has a solid leadership.

Our Recommendation

Based on our assessment, we would recommend SUNation Energy to those seeking a reliable and experienced solar installer. Their high customer satisfaction ratings, comprehensive range of services, and commitment to quality make them a standout choice in the solar industry. However, potential customers should be aware of the company’s limited geographic reach and ensure that their communication expectations are met.

In conclusion, SUNation Energy has proven itself to be a trusted provider of solar solutions. With their customer-centric approach and commitment to quality, they are well-positioned to continue making a positive impact in the renewable energy sector.

Head Office Location

SUNation Energy
171 Remington Blvd, Ronkonkoma, NY 11779

Local Offices

Social Links

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REVIEWED BY

Solar Energy Consultant

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