Texas Solar Outfitters

Texas Solar Outfitters

Texas Solar Outfitters Reviews

Texas Solar Outfitters Customer Reviews

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Texas Solar Outfitters Reviews

Texas Solar Outfitters logo
Last Updated: April 8, 2024Views: 106

Key Facts

Since 2011

Years in businesss

4.5

Average rating

TX

State availability

25-year warranty

Warranty

SunPower, LG, Kyocera, REC, Suniva, Qcells, Qcells. Aptos, SolarEdge

Solar brands

0% Down Solar Loan, Cash

Financing options

Local Expert, Experienced Installer, Trusted Solar Provider

Acknowledgement

Experienced installer

Expertise

Not accredited

BBB Rating

4.57

SolarReviews rating

Quick Summary

  • Overall Rating: Texas Solar Outfitters has an average rating of 4.57 from 65 reviews and 4 stars with Google Reviews.
  • Years in Business: Has been installing solar since 2011.
  • State Availability: Provide services throughout Texas.
  • Warranty Options: The solar panels offered by Texas Solar Outfitters come with a 25-year warranty.
  • Solar Panel Options: Texas Solar Outfitters offers a wide range of solar panels and equipment.
  • Payment Options: Texas Solar Outfitters offers cash and loan financing options.
  • BBB Rating: We couldn’t find the BBB rating for Texas Solar Outfitters.

*Please note that this information is based on the latest available data and may have changed.

Customer Reviews

There are no reviews yet. Be the first one to write about your experience with the company.




Company Gallery

Detailed review

Texas Solar Outfitters is a solar energy solutions provider that specializes in solar systems, battery backups, EV chargers, and generators. They offer services in the field of commercial and residential properties. Their expert team provides customized, start-to-finish solutions for roof or ground mounts. They also have a comprehensive service department that supports all systems, regardless of installation origin.

History: Texas Solar Outfitters was created to help Houston homeowners realize their dream of owning their own energy production. Since then, they have grown to become one of Houston’s largest solar installers and now service the commercial and industrial sectors as well. The company was established in 2010.

Mission Statement: Texas Solar Outfitters aims to provide more than just solar solutions; they offer freedom from the relentless cycle of high bills. They envision harnessing the power of the sun to generate clean, sustainable energy. Their end-to-end solar services not only reduce environmental impact but also put the control back in the hands of the customers.

Core Values: Texas Solar Outfitters values independence, allowing customers to take control of their energy destiny. They believe in providing assurance through a family-owned and operated business1. They treat every solar project like their own, ensuring meticulous attention to detail and a commitment to excellence in every installation. They design custom solutions specifically for customers, considering their energy consumption patterns, space constraints, and aesthetic preferences1.

Pros and Cons

Pros

  1. Excellent System and Support: Customers have praised the quality of the solar systems provided by Texas Solar Outfitters1. They have also appreciated the responsiveness of the sales and technical teams to their questions.
  2. Customized Solutions: Texas Solar Outfitters offers customized solutions, considering customers’ energy consumption patterns, space constraints, and aesthetic preferences.
  3. Comprehensive Services: The company provides comprehensive services, including system checkups, upgrades, solar panel cleanings, and re-roofing removal and reinstatement services.

Cons

  1. Unfulfilled Promises: Some customers have reported that certain promises made by the company, such as tree trimming, were not fulfilled.
  2. Technical Issues: There have been instances where customers faced technical issues with their solar panels. In some cases, customers reported difficulty in getting these issues resolved due to unresponsive customer service.
  3. On Facebook, in 2022 a customer complained about “horrible customer service after the sale”

Source

*Please note that this information is based on the latest available data and may have changed. For the most accurate and up-to-date information, we recommend contacting Yes Solar Solutions directly or visiting their official website.

Reviews

Positive Reviews

  1. “Had a 5 KW system consisting of 15 LG solar panels and SolarEdge inverter installed in Oct 2019. Texas Solar Outfitters was very good to work with. Of 5 proposals obtained, TSO provided the best proposed configuration and price. The sales person and technical people were very responsive to my many questions, including when I wanted to add: another panel, a higher capacity inverter, and electric vehicle (EV) charge capability. System is working great.”
  2. “Great experience. You deal with one person throughout the entire process. They beat every date they quoted. Very helpful throughout the entire process and answered all questions so even I could understand. The install crew came and finished in one day and cleaned up very well. The install looks great. The system works very well so far.”
  3. “Excellent system provided and people to work with. Had a 5 KW system consisting of 15 LG solar panels and SolarEdge inverter installed in Oct 2019. Texas Solar Outfitters was very good to work with. Of 5 proposals obtained, TSO provided the best proposed configuration and price. The sales person and technical people were very responsive to my many questions, including when I wanted to add: another panel, a higher capacity inverter, and electric vehicle (EV) charge capability. System is working great.”

Negative Reviews

  1. “I purchased 13 solar panels which were installed late July of last year (2019). The system functioned well, but several items were not taken care of as promised. One of the two main issues were having them trim some trees that caused shade over the panels. One gentlemen by the last name Thomas came to my house to evaluate the trimming and said he had “some guys” that would come out to take care of it. Well, it’s been over a year and they never came. Needless to say, I went ahead and paid out of pocket to have those trees trimmed.”
  2. “The most frustrating thing about this experience with Texas Solar Outfitters is the lack of accountability and customer service. I am a citizen trying to do my part to help my environment only to be meet with what seems to be a scrupulous company veiled as a righteous environmental advocate.”
  3. “I am out $75000, and I am only getting 9% usage with my solar panels, non investment! They will not return my calls and when I do talk with someone they are very rude and not understanding and told me to talk with GoodLeap and GoodLeap cannot do anything! This is a scam please trust me!!!”

*Please note that these reviews are based on the latest available data and may have changed. For the most accurate and up-to-date reviews, I recommend visiting the respective platforms directly.

Areas served

Texas Solar Outfitters provides services throughout Texas. They specialize in solar energy systems for residential, commercial, and industrial applications2. They primarily serve the Greater Houston area and its surroundings. 

Services Offered

  1. Residential Solar Installation: They provide solar energy solutions for residential properties.
  2. Commercial Solar Installation: They also cater to commercial properties, offering tailored solar solutions.
  3. EV Charging: Texas Solar Outfitters offers installation services for electric vehicle (EV) chargers1.
  4. Generator installation services.
  5. Battery Backup solutions, which can be crucial during power outages1.
  6. Their comprehensive service department supports all systems, regardless of installation origin. This includes system checkups, upgrades, solar panel cleanings, and re-roofing removal and reinstatement services.
  7. They offer exclusive Solar 101 classes for new homeowners.

Brands Sold

Solar Panel Brands:

  1. SunPower: Texas Solar Outfitters is an authorized SunPower dealer.
  2. LG: They also design systems with LG solar panels.
  3. Kyocera: Kyocera is another brand they use for their solar systems.
  4. REC: REC solar panels are also offered by Texas Solar Outfitters.
  5. Suniva: Suniva is another brand they use for their solar systems.
  6. Qcells: The company offers equipment from Qcells.
  7. Aptos: Aptos is another brand they use for their solar systems.

Inverter Brands:

  • SolarEdge
  • *Please note that this information is based on the latest available data and may have changed. For the most accurate information, I recommend contacting North Texas Solar directly or visiting their official website.

Licenses & Certifications

Texas Solar Outfitters holds a General license and 3 other licenses according to the Galveston license board. Their BuildZoom score of 104 ranks in the top 9% of 222,249 Texas licensed contractors. This suggests that they are highly qualified and certified to perform solar installations in Texas.

Payment & Financing Options

Texas Solar Outfitters offers several solar financing options to make solar energy more accessible:

  1. 0% Down: They offer a 0% down payment option, which allows you to start saving on your energy bills without any upfront costs. This can help spread the cost of the solar system over a period of time, making it more affordable1.
  2. No Out-of-Pocket Costs: With their financing options, there are no out-of-pocket costs, meaning you can start your solar journey without any immediate financial burden1.

Contact Information

Phone Number: 

(713) 802-0223

Email: 

[email protected]

[email protected]

Local Office Address: 

705 Shepherd Dr, Houston, TX, 77007

Headquarter Address: 

705 Shepherd Dr, Houston, TX, 77007

 

Our Expert Recommendation

Texas Solar Outfitters, a Houston-based solar installer, has been recognized as a local pro in solar installations.

What Makes Them Stand Out?

Texas Solar Outfitters offers a comprehensive range of services, from residential and commercial solar installations to battery backups, EV chargers, and generators. Their commitment to providing customized solutions tailored to each customer’s unique needs is commendable1. They also offer Solar 101 classes for new homeowners, which is a testament to their dedication to educating their customers.

Their customer service is another strong point. Many customers have praised the responsiveness of their sales and technical teams. They also have a comprehensive service department that supports all systems, regardless of installation origin.

What We Liked

One of the most impressive aspects of Texas Solar Outfitters is their commitment to quality. They offer a variety of solar panel and inverter brands, including SunPower, LG, Kyocera, REC, Suniva, Qcells, and Aptos. This allows customers to choose the best equipment for their specific needs.

Their financing options are also noteworthy. They offer a 0% down payment option, which allows customers to start saving on their energy bills without any upfront costs. This makes solar energy more accessible to a wider range of customers.

What We Didn’t Like

Despite the many positives, there are a few areas where Texas Solar Outfitters could improve. Some customers have reported unfulfilled promises and technical issues with their solar panels. In some cases, customers reported difficulty in getting these issues resolved due to unresponsive customer service.

Customer Reviews and Reddit Feedback

Many customers have praised the quality of the solar systems provided by Texas Solar Outfitters and the responsiveness of their teams. However, some Reddit users have expressed concerns about the financial viability of solar installations in Texas.

Our Recommendation

Based on our research and the feedback from customers, we believe that Texas Solar Outfitters is a solid choice for those looking to switch to solar energy in Texas. Their commitment to quality, customer service, and education sets them apart from many other solar installers.

Head Office Location

Texas Solar Outfitters
705 Shepherd Dr, Houston, TX 77007

Local Offices

Social Links

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REVIEWED BY

Solar Energy Consultant

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