Freedom Solar Power is a full-service solar company that has been installing solar panels and backup power systems for homeowners and businesses since 2007. They offer quality craftsmanship, attention to detail, and excellent customer service2. They specialize in advising and installing backup power, coal generators, rooftop, and carport solar panels. They have offices based in Austin, San Antonio, Dallas-Fort Worth, Houston, Colorado Springs, Denver, Tampa, Orlando, Norfolk, Raleigh-Durham, and Charlotte.
History: Freedom Solar Power was founded in 2007 by Adrian Buck, who used to install solar panels in central Texas. Over time, they won business from top companies and organizations such as Whole Foods, the University of Texas, Office Depot, Covert Auto, and many others. They have expanded to serve all of Texas as well as markets in Colorado, Florida, North Carolina, South Carolina, and Virginia1. In 2014, Freedom Solar teamed up with SunPower, first as an authorized dealer, and in 2016 became the only SunPower Master Dealer in Texas.
Mission Statement: Freedom Solar Power’s mission is to empower everyone to get clean, affordable, reliable energy from the sun. They aim to help people achieve the financial and environmental benefits of generating their own renewable power.
Core Values: Freedom Solar Power lives by these 6 core values:
- Pride in Quality Craftsmanship
- Go Above and Beyond
- Put People First
- Have a Humble Heart
- Give a Damn
- Live More Powerfully
Pros and Cons
Pros
- Offers various installations: Freedom Solar Power offers rooftop solar, ground-mount, carport, and off-grid installations.
- Preconstruction consultations: They provide pre-construction consultations with their home contractors.
- High-efficiency solar systems: Works with SunPower to install high-efficiency solar systems1.
- SunPower Master Dealer: They are a SunPower Master Dealer.
- NABCEP-certified team: Their team is NABCEP-certified.
Cons
- Underperforming solar systems: Some customer reviews have called out for underperforming solar systems.
- Limited service area: Their services cover a limited area.
- Limited system customizations: They don’t offer many system customizations.
- Residential products availability: Their residential products are only available in five states.
*It’s always a good idea to do your own research and consult with the company directly for the most accurate and up-to-date information.
Reviews
Positive Reviews
- “Freedom Solar has proven to be a trustworthy provider, backed by an A+ rating from the BBB, positive customer feedback, and a strong industry presence. The company’s responsiveness and attention to detail during the installation process have been praised by many customers.”
- “The company’s responsiveness and attention to detail during the installation process have been praised by many customers. While some have reported slower response times for maintenance requests, the overwhelming majority of reviews highlight a positive working relationship.”
- “Excelente trabajo… super profesionales, amables y respetuosos. Hicieron todo lo que estuvo en sus manos para poder realizar su trabajo al máximo.”
Negative Reviews
- “The only negative I have on Freedom Solar is there’s a period from when you purchase the panels to where they’re installed. Their department that oversees the permitting is lax.”
- “I researched many solar companies before selecting Freedom Solar that had the highest recommendations. The SunPower panels that Freedom uses are the best in the industry. My installation went great and the panels are providing a high PV return. However, product support from Freedom has been very poor. The solar AP has not worked properly since installation four months ago.”
- “On the sales side service was great. Installation was timely and done quickly. Afterwards however, customer service is nonexistent. Requests are ignored. Concerns are ignored. Once they have your money there is no support, which is in direct contrast to their sales pitch saying their support is much better than competitors.”
Source
*Please note that these reviews are based on the latest available data and may have changed. For the most accurate and up-to-date reviews, we recommend visiting the respective platforms directly.
Areas served
- Texas
- Austin
- Dallas – Fort Worth
- Houston
- San Antonio
- Florida
- Colorado
- Virginia
- North Carolina
- Charlotte
- Raleigh – Durham
Source
Services Offered
- Solar Panel Installation: Full-service solar company that has been installing solar panels and backup power systems for homeowners and businesses since 2007. They offer quality craftsmanship, attention to detail, and excellent customer service.
- Residential Solar Panel Installation: Their turnkey process makes it easy for you to make your own solar energy at home. They install solar panels on all roof types, plus ground mounts. They are a premier certified Tesla Powerwall solar battery installer and only install carefully curated high-quality solar technology.
- Solar Service: Their in-house service department is here for all of your residential and commercial solar energy needs. They provide diagnostics, maintenance, upgrades, and monitoring1.
- Specialized Services for Off-Grid Systems: Not all solar installation companies are experienced with these types of designs, but Freedom Solar offers specialized services to help you build an off-grid system.
- Preconstruction Consultations: They provide pre-construction consultations with their home contractors.
- High-Efficiency Solar Systems: They work with SunPower to install high-efficiency solar systems.
- Commercial Solar Systems
- Storage & Charging
- Solar Backup Power
- Tesla Powerwalls
- SunPower SunVault
- Electric Vehicle Charging
Note: The company installs residential solar systems in Texas, Colorado, Florida, Virginia, North Carolina, and South Carolina only including:
- Austin
- Colorado Springs
- Dallas-Fort Worth
- Denver
- Houston
- San Antonio
- Tampa
- Orlando
- Norfolk-Virginia Beach
- Raleigh-Durham
- Charlotte
Brands Sold
Solar Panel Brands:
Freedom Solar Power primarily installs solar panels from SunPower, an American solar company known for its high-efficiency panels.
Inverter Brands:
The specific inverter brands used by Freedom Solar Power are not explicitly mentioned in the available sources. However, it’s common for solar companies to use inverters from well-known manufacturers such as Enphase and SolarEdge.
Battery Brands:
Freedom Solar Power is a Tesla Powerwall certified installer, which means they can install Tesla’s solar battery for energy storage.
They also install the SunPower SunVault solar battery.
Licenses & Certifications
- TECL 28621
- CO EC.0101892
- FL EC13010415
- VA 2710075634
- NC U.34176
- SC G125122
- NABCEP Certified
- BBB A+ accreditation
- Premier Certified Tesla Powerwall solar battery installer
- SunPower Master Dealer
Freedom Solar Power has a team of full-time, trained, certified, and licensed employees.
They have employees with Apprentice Electrician Certification, Residential Wireman License, Journeyman Electrician License, and Master Electrician License.
Payment & Financing Options
Full Purchase:
Freedom Solar Power offers systems for cash purchase. The exact cost varies by state, but the average price of a home solar installation is around $20,000.
Solar Loan:
- Solar financing options include low interest rates, no money down, and total system costs under $1 per day.
- You borrow money from a lender (sometimes a solar installation company) and repay it monthly, plus interest.
- Depending on your circumstances and financial situation, you may opt for a secured or unsecured loan.
Solar Lease:
Freedom Solar Power does not offer leasing options for solar panels.
Power Purchase Agreement (PPA):
A solar power purchase agreement (PPA) is essentially a financial arrangement between a developer and a customer. However, there is no specific information available about Freedom Solar Power offering this financing option.
*Please note that the specific financing options can vary based on the location and the specific needs of the project. For the most accurate and up-to-date information, it’s best to contact Freedom Solar Power directly. If you have any other questions, feel free to ask.
Contact Information
Phone Numbers:
General Inquiries: 1 (800) 504-2337
Customer Support: 1 (833) 500-0014
Email:
The specific email address is not publicly available, but you can reach out to different departments (Customer Care, Service Department, Sales, Marketing, Human Resources, Recruiting, Accounting) through their contact page.
Local Office Addresses:
- Austin: 4801 Freidrich Ln Ste 100, Austin, TX 78744
- San Antonio: 17750 Lookout Rd, Ste 605, Schertz, TX 78154
- Houston: 1212 North Post Oak Rd, Houston, TX 77055
- Dallas – Fort Worth: 4055 Corporate Dr #200, Grapevine, TX 76051
- Denver: 2300 E 76th Ave Ste D400, Denver, CO 80229
- Colorado Springs: 5135 Centennial Blvd, Colorado Springs, CO 80919
- Tampa: 8105 Krauss Blvd, Ste 102, Tampa, FL 33619
- Orlando: 8350 Parkline Blvd, STE 20, Orlando, FL 32809
- Norfolk – Virginia Beach: 500 Woodlake Dr, Ste 109, Chesapeake, VA 23320
- Raleigh – Durham: 4502 Bennett Memorial Rd, Durham, NC 27705
- Charlotte: 2233 Interstate N Dr, STE F, Charlotte, NC 28206
Headquarter Address:
4801 Freidrich Ln Ste 100, Austin, TX 78744
Working hours
- Monday, 9am – 5pm
- Tuesday, 9am – 5pm
- Wednesday, 9am – 5pm
- Thursday, 9am – 5pm
- Friday, 9am – 5pm
- Saturday – By Appointment
- Sunday – By Appointment