Freedom Solar Power

Freedom Solar Power

Freedom Solar Power Reviews

Freedom Solar Power Customer Reviews

0.0
0.0 out of 5 stars (based on 0 reviews)
Excellent0%
Very good0%
Average0%
Poor0%
Terrible0%

Freedom Solar Power Reviews

Key Facts

Since 2007

Years in businesss

4.8

Average rating

CO, FL, NC, TX, VA

State availability

25-year warranty that covers performance, product, and workmanship

Warranty

Top-brand roof types, ground mounts + Tesla Powerwall

Solar brands

Cash, $0 down financing options and interest rates as low as 0%

Financing options

Local Expert, Experienced Installer, NABCEP Certified, Trusted Solar Provider

Acknowledgement

Experienced installer

Expertise

A+

BBB Rating

4.9

SolarReviews rating

Quick Summary

  • Overall Rating: 4.8 average resting with 58 Google reviews, 4.9 based on 330 reviews from SolarReviews, and Rating: 4.4 from 187 reviews on ConsumerAffairs
  • Years in Business: Since 2007.
  • State Availability: Freedom Solar Power is available in Colorado, Florida, North Carolina, Texas, and Virginia.
  • Warranty Options: 25-year warranty that covers performance, product, and workmanship.
  • Solar Panel Options: Freedom Solar Power installs solar panels on all roof types, plus ground mounts. They are a premier certified Tesla Powerwall solar battery installer and only install carefully curated high-quality solar technology.
  • Payment Options: Freedom Solar Power offers cash purchase and $0 down financing options and interest rates as low as 0%.
  • BBB Rating: A+ rating.

*Please note that this information is based on the latest available data and may have changed.

Customer Reviews

There are no reviews yet. Be the first one to write about your experience with the company.




Company Gallery

Detailed review

Freedom Solar Power is a full-service solar company that has been installing solar panels and backup power systems for homeowners and businesses since 2007. They offer quality craftsmanship, attention to detail, and excellent customer service2. They specialize in advising and installing backup power, coal generators, rooftop, and carport solar panels. They have offices based in Austin, San Antonio, Dallas-Fort Worth, Houston, Colorado Springs, Denver, Tampa, Orlando, Norfolk, Raleigh-Durham, and Charlotte.

History: Freedom Solar Power was founded in 2007 by Adrian Buck, who used to install solar panels in central Texas. Over time, they won business from top companies and organizations such as Whole Foods, the University of Texas, Office Depot, Covert Auto, and many others. They have expanded to serve all of Texas as well as markets in Colorado, Florida, North Carolina, South Carolina, and Virginia1. In 2014, Freedom Solar teamed up with SunPower, first as an authorized dealer, and in 2016 became the only SunPower Master Dealer in Texas.

Mission Statement: Freedom Solar Power’s mission is to empower everyone to get clean, affordable, reliable energy from the sun. They aim to help people achieve the financial and environmental benefits of generating their own renewable power.

Core Values: Freedom Solar Power lives by these 6 core values:

  1. Pride in Quality Craftsmanship
  2. Go Above and Beyond
  3. Put People First
  4. Have a Humble Heart
  5. Give a Damn
  6. Live More Powerfully

Pros and Cons

Pros

  1. Offers various installations: Freedom Solar Power offers rooftop solar, ground-mount, carport, and off-grid installations.
  2. Preconstruction consultations: They provide pre-construction consultations with their home contractors.
  3. High-efficiency solar systems: Works with SunPower to install high-efficiency solar systems1.
  4. SunPower Master Dealer: They are a SunPower Master Dealer.
  5. NABCEP-certified team: Their team is NABCEP-certified.

Cons

  1. Underperforming solar systems: Some customer reviews have called out for underperforming solar systems.
  2. Limited service area: Their services cover a limited area.
  3. Limited system customizations: They don’t offer many system customizations.
  4. Residential products availability: Their residential products are only available in five states.

*It’s always a good idea to do your own research and consult with the company directly for the most accurate and up-to-date information.

Reviews

Positive Reviews

  1. “Freedom Solar has proven to be a trustworthy provider, backed by an A+ rating from the BBB, positive customer feedback, and a strong industry presence. The company’s responsiveness and attention to detail during the installation process have been praised by many customers.”
  2. “The company’s responsiveness and attention to detail during the installation process have been praised by many customers. While some have reported slower response times for maintenance requests, the overwhelming majority of reviews highlight a positive working relationship.”
  3. “Excelente trabajo… super profesionales, amables y respetuosos. Hicieron todo lo que estuvo en sus manos para poder realizar su trabajo al máximo.”

Negative Reviews

  1. “The only negative I have on Freedom Solar is there’s a period from when you purchase the panels to where they’re installed. Their department that oversees the permitting is lax.”
  2. “I researched many solar companies before selecting Freedom Solar that had the highest recommendations. The SunPower panels that Freedom uses are the best in the industry. My installation went great and the panels are providing a high PV return. However, product support from Freedom has been very poor. The solar AP has not worked properly since installation four months ago.”
  3. “On the sales side service was great. Installation was timely and done quickly. Afterwards however, customer service is nonexistent. Requests are ignored. Concerns are ignored. Once they have your money there is no support, which is in direct contrast to their sales pitch saying their support is much better than competitors.”

Source

*Please note that these reviews are based on the latest available data and may have changed. For the most accurate and up-to-date reviews, we recommend visiting the respective platforms directly.

Areas served

  • Texas
    • Austin
    • Dallas – Fort Worth
    • Houston
    • San Antonio
  • Florida
    • Orlando
    • Tampa
  • Colorado
    • Denver
    • Colorado Springs
  • Virginia
    • Norfolk – VA Beach
  • North Carolina
    • Charlotte
    • Raleigh – Durham

Source

Services Offered

  • Solar Panel Installation: Full-service solar company that has been installing solar panels and backup power systems for homeowners and businesses since 2007. They offer quality craftsmanship, attention to detail, and excellent customer service.
  • Residential Solar Panel Installation: Their turnkey process makes it easy for you to make your own solar energy at home. They install solar panels on all roof types, plus ground mounts. They are a premier certified Tesla Powerwall solar battery installer and only install carefully curated high-quality solar technology.
  • Solar Service: Their in-house service department is here for all of your residential and commercial solar energy needs. They provide diagnostics, maintenance, upgrades, and monitoring1.
  • Specialized Services for Off-Grid Systems: Not all solar installation companies are experienced with these types of designs, but Freedom Solar offers specialized services to help you build an off-grid system.
  • Preconstruction Consultations: They provide pre-construction consultations with their home contractors.
  • High-Efficiency Solar Systems: They work with SunPower to install high-efficiency solar systems.
  • Commercial Solar Systems
  • Storage & Charging
  • Solar Backup Power
  • Tesla Powerwalls
  • SunPower SunVault
  • Electric Vehicle Charging

Note: The company installs residential solar systems in Texas, Colorado, Florida, Virginia, North Carolina, and South Carolina only including:

  • Austin
  • Colorado Springs
  • Dallas-Fort Worth
  • Denver
  • Houston
  • San Antonio
  • Tampa
  • Orlando
  • Norfolk-Virginia Beach
  • Raleigh-Durham
  • Charlotte

Brands Sold

Solar Panel Brands:

Freedom Solar Power primarily installs solar panels from SunPower, an American solar company known for its high-efficiency panels.

Inverter Brands:

The specific inverter brands used by Freedom Solar Power are not explicitly mentioned in the available sources. However, it’s common for solar companies to use inverters from well-known manufacturers such as Enphase and SolarEdge.

Battery Brands:

Freedom Solar Power is a Tesla Powerwall certified installer, which means they can install Tesla’s solar battery for energy storage.

They also install the SunPower SunVault solar battery.

Licenses & Certifications

  • TECL 28621
  • CO EC.0101892
  • FL EC13010415
  • VA 2710075634
  • NC U.34176
  • SC G125122
  • NABCEP Certified
  • BBB A+ accreditation
  • Premier Certified Tesla Powerwall solar battery installer
  • SunPower Master Dealer

Freedom Solar Power has a team of full-time, trained, certified, and licensed employees.

They have employees with Apprentice Electrician Certification, Residential Wireman License, Journeyman Electrician License, and Master Electrician License.

Payment & Financing Options

Full Purchase:

Freedom Solar Power offers systems for cash purchase. The exact cost varies by state, but the average price of a home solar installation is around $20,000.

Solar Loan:

  • Solar financing options include low interest rates, no money down, and total system costs under $1 per day.
  • You borrow money from a lender (sometimes a solar installation company) and repay it monthly, plus interest.
  • Depending on your circumstances and financial situation, you may opt for a secured or unsecured loan.

Solar Lease:

Freedom Solar Power does not offer leasing options for solar panels.

Power Purchase Agreement (PPA):

A solar power purchase agreement (PPA) is essentially a financial arrangement between a developer and a customer. However, there is no specific information available about Freedom Solar Power offering this financing option.

*Please note that the specific financing options can vary based on the location and the specific needs of the project. For the most accurate and up-to-date information, it’s best to contact Freedom Solar Power directly. If you have any other questions, feel free to ask.

Contact Information

Phone Numbers:

General Inquiries: 1 (800) 504-2337

Customer Support: 1 (833) 500-0014

Email:

The specific email address is not publicly available, but you can reach out to different departments (Customer Care, Service Department, Sales, Marketing, Human Resources, Recruiting, Accounting) through their contact page.

Local Office Addresses:

  • Austin: 4801 Freidrich Ln Ste 100, Austin, TX 78744
  • San Antonio: 17750 Lookout Rd, Ste 605, Schertz, TX 78154
  • Houston: 1212 North Post Oak Rd, Houston, TX 77055
  • Dallas – Fort Worth: 4055 Corporate Dr #200, Grapevine, TX 76051
  • Denver: 2300 E 76th Ave Ste D400, Denver, CO 80229
  • Colorado Springs: 5135 Centennial Blvd, Colorado Springs, CO 80919
  • Tampa: 8105 Krauss Blvd, Ste 102, Tampa, FL 33619
  • Orlando: 8350 Parkline Blvd, STE 20, Orlando, FL 32809
  • Norfolk – Virginia Beach: 500 Woodlake Dr, Ste 109, Chesapeake, VA 23320
  • Raleigh – Durham: 4502 Bennett Memorial Rd, Durham, NC 27705
  • Charlotte: 2233 Interstate N Dr, STE F, Charlotte, NC 28206

Headquarter Address:

4801 Freidrich Ln Ste 100, Austin, TX 78744

Working hours

  • Monday, 9am – 5pm
  • Tuesday, 9am – 5pm
  • Wednesday, 9am – 5pm
  • Thursday, 9am – 5pm
  • Friday, 9am – 5pm
  • Saturday – By Appointment
  • Sunday – By Appointment

Our Expert Recommendation

Freedom Solar Power shines brightly in the solar industry, not just for its high-quality installations but also for its dedication to making solar energy accessible and affordable. With an impressive overall rating that combines scores from Google, SolarReviews, and ConsumerAffairs, it’s clear that Freedom Solar Power is doing a lot right. Let’s unpack what sets this company apart, where there’s room for improvement, and whether it earns our recommendation.

Why Freedom Solar Power Stands Out

  1. Solid Experience: Founded in 2007, Freedom Solar Power has over a decade of experience. Their growth from serving central Texas to expanding across several states speaks volumes about their success and reliability.
  2. Wide Coverage: Serving states like Colorado, Florida, North Carolina, Texas, and Virginia, they’ve made solar solutions accessible to a broad audience.
  3. Exceptional Warranty: Offering a 25-year warranty covering performance, product, and workmanship, Freedom Solar Power demonstrates its confidence in the durability and efficiency of its installations.
  4. High-Quality Options: As a premier certified Tesla Powerwall installer and a SunPower Master Dealer, they install only the best solar technology. This commitment to quality ensures customers get efficient and reliable solar systems.
  5. Flexible Payment Options: With $0 down financing and interest rates as low as 0%, Freedom Solar Power makes transitioning to solar energy financially feasible for more homeowners.

What Could Be Better

While there’s a lot to like about Freedom Solar Power, some areas could use improvement:

  • Underperforming Systems: A few customers mentioned their systems didn’t perform as expected. This issue highlights the need for clear communication about performance expectations.
  • Limited Customization: The options for system customization appear to be somewhat restricted, which could be a drawback for those looking for tailor-made solutions.
  • Post-Installation Support: Some reviews pointed out challenges in getting timely customer service after installation. Enhancing post-installation support would likely boost customer satisfaction.

Would We Recommend Freedom Solar Power?

Absolutely. Despite a few hiccups, the overwhelming majority of customer reviews are glowing. The company’s longevity, comprehensive warranty, quality solar panel options, and its commitment to customer service make it a standout choice for those looking to invest in solar energy. Freedom Solar Power’s dedication to empowering homeowners and businesses with renewable energy, combined with its impressive ratings and customer feedback, position it as one of the top solar companies in the states it serves.

In summary, if you’re in one of Freedom Solar Power’s service areas and considering solar energy, they’re definitely worth a look. Their track record of quality installations and positive customer experiences suggest that they’re capable of delivering on their promises, making them a strong contender for anyone looking to go solar.

Head Office Location

Freedom Solar Power
4502 Bennett Memorial Rd, Durham, NC 27705

Local Offices

Social Links

Featured Video

REVIEWED BY

Solar Energy Consultant

Similar Companies

  • Pure Energy Inc.

    231 E Rhapsody Dr, San Antonio, TX 78216

    Experience: Since 2014

    Areas Covered: TX, CO

    SolarReviews: 3.67

    Local Expert, Experienced Installer, Trusted Solar Provider

    Based on our review, we recommend Pure Energy Inc. for customers in their service areas, particularly for those who value high customer satisfaction and supportive after-sales service. However, we advise potential clients to seek clarity on warranty and product options and to consider the varied customer experiences when making a decision. The company's commitment to sustainability and affordability makes them a viable choice for those looking to invest in solar energy.
    Based on our review, we recommend Pure Energy Inc. for customers in their service areas, particularly for those who value high customer satisfaction and supportive after-sales service. However, we advise potential clients to seek clarity on warranty and product options and to consider the varied customer experiences when making a decision. The company's commitment to sustainability and affordability makes them a viable choice for those looking to invest in solar energy.
  • energy-consultants-group,-llc-logo
    energy-consultants-group,-llc-logo

    Energy Consultants Group, LLC

    9663 230th Ave, Anamosa, IA 52205

    Experience: Since 2008

    Areas Covered: IA

    SolarReviews: 4.79

    Local Expert, Experienced Installer, NABCEP Certified, Trusted Solar Provider

    With a strong commitment to providing high-quality solar solutions, ECG Solar has carved out a niche for itself in the state’s solar industry.
    With a strong commitment to providing high-quality solar solutions, ECG Solar has carved out a niche for itself in the state’s solar industry.
  • Shinnova Solar

    1136 Adams St. Kansas City, KS 66103

    Experience: since 2016

    Areas Covered: KS

    SolarReviews: 4.7

    Local Expert, Experienced Installer, NABCEP Certified

    Based on our research and assessment, Shinnova Solar, LLC has proven itself to be a reliable and customer-centric solar installer. Their high customer satisfaction ratings, comprehensive warranty, local expertise, and certifications make them a strong contender in the Kansas solar market. However, potential customers should be aware of the company’s limited state availability and focus on grid-tied systems. As always, we recommend doing thorough research and contacting the company directly for the most accurate and up-to-date information. If you’re a resident or business in the Kansas City area looking to make the switch to solar, Shinnova Solar, LLC is definitely worth considering.
    Based on our research and assessment, Shinnova Solar, LLC has proven itself to be a reliable and customer-centric solar installer. Their high customer satisfaction ratings, comprehensive warranty, local expertise, and certifications make them a strong contender in the Kansas solar market. However, potential customers should be aware of the company’s limited state availability and focus on grid-tied systems. As always, we recommend doing thorough research and contacting the company directly for the most accurate and up-to-date information. If you’re a resident or business in the Kansas City area looking to make the switch to solar, Shinnova Solar, LLC is definitely worth considering.
  • Solar Power of Oklahoma

    14800 Santa Fe Crossing Dr, Edmond, OK 73013

    Experience: 7 years

    Areas Covered: OK

    SolarReviews: 4.71

    Local Expert, Experienced Installer, NABCEP Certified

    Based on our assessment and the reviews from customers, we would recommend Solar Power of Oklahoma to those considering a switch to solar energy in the state. Their local expertise, commitment to quality service, and comprehensive warranty make them a reliable choice for solar installations. However, we advise potential customers to do their own research and get multiple quotes before making a decision. This will ensure that they choose a solar solution that best fits their needs and budget. Solar Power of Oklahoma is a shining example of a company that is not only powering homes with renewable energy but also empowering communities to embrace a sustainable future.
    Based on our assessment and the reviews from customers, we would recommend Solar Power of Oklahoma to those considering a switch to solar energy in the state. Their local expertise, commitment to quality service, and comprehensive warranty make them a reliable choice for solar installations. However, we advise potential customers to do their own research and get multiple quotes before making a decision. This will ensure that they choose a solar solution that best fits their needs and budget. Solar Power of Oklahoma is a shining example of a company that is not only powering homes with renewable energy but also empowering communities to embrace a sustainable future.

No data

No data

0 sqft