South Texas Solar Systems

South Texas Solar Systems

South Texas Solar Systems Reviews

South Texas Solar Systems Customer Reviews

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Last Updated: August 8, 2024Views: 464

Address: 10203 Kotzebue St Suite 109, San Antonio, TX 78217

South Texas Solar Systems Reviews

Last Updated: August 8, 2024Views: 464

Address: 10203 Kotzebue St Suite 109, San Antonio, TX 78217

See how much it will  cost to install solar panels for your home.

Key Facts

Since 2007

Years in businesss

3.7

Average rating

TX

State availability

25-year warranty with Panasonic panels and other warranty options depending on the panel manufacturer

Warranty

Panasonic, SolarEdge, and Mission Solar Energy

Solar brands

Partners with Dividend Solar and Sunlight Financial

Financing options

Local Expert

Acknowledgement

Experienced installer

Expertise

B-

BBB Rating

Not specified

SolarReviews rating

Quick Summary

  • Overall Rating: Mixed reviews with an average rating of 3.7 stars on Birdeye and 2.0 stars on EnergySage.
  • Years in Business: 16 years (Founded in 2007).
  • States Served: Primarily Texas.
  • History: Founded in 2007, South Texas Solar Systems has grown to serve various regions within Texas with a focus on both residential and commercial solar installations.
  • Mission Statement: Not explicitly stated on their website.
  • Warranty Options: Offers a 25-year warranty with Panasonic panels and other warranty options depending on the panel manufacturer.
  • Solar Panel Options: They offer products from manufacturers like Panasonic, SolarEdge, and Mission Solar Energy.
  • Solar Financing Options: Partners with Dividend Solar and Sunlight Financial to provide financing options.
  • BBB Rating: Previously accredited, but their accreditation was revoked on August 31, 2023, due to failure to adhere to BBB standards. Current BBB rating is B-.
  • SolarReviews Rating: Not explicitly available, but mixed customer reviews noted across various platforms.

Customer Reviews

No reviews found.



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Company Gallery

Detailed review

Areas Served: South Texas Solar Systems serves several areas within Texas, including:

  • San Antonio
  • Austin
  • Brownsville
  • Corpus Christi
  • Eagle Pass
  • Laredo
  • McAllen

Company Background and Experience: South Texas Solar Systems (STSS) has completed over 4,000 projects since its inception in 2007. The company offers a range of services including installation, maintenance, electrical contracting, and general contracting. They specialize in high-efficiency commercial and residential solar panel systems, as well as off-grid solutions. They are associated with well-known brands like SMA America, Panasonic, and SolarEdge Technologies.

Customer Experience: Customer reviews for South Texas Solar Systems are mixed:

  • Positive Reviews:
    1. Customers appreciated the professional and friendly service provided by individual representatives and the quality of the installed systems.
    2. Many noted the thoroughness of the installation process and the reliability of the solar panels used.
    3. Some praised the company’s efforts in handling complex installations and addressing customer concerns.
  • Negative Reviews:
    1. Complaints about poor communication and delays in project completion.
    2. Issues with billing practices, such as charging before project completion.
    3. Dissatisfaction with customer service, especially in handling complaints and warranty issues.

Services and Expertise: South Texas Solar Systems offers:

  • Residential and commercial solar panel installations.
  • Off-grid solar systems.
  • Solar panel maintenance.
  • Ground-mounted solar systems.
  • Community solar projects.

Credentials and Warranties:

  • Licenses: Master Electricians License.
  • Certifications: NABCEP certified, Panasonic selected installer.
  • Warranties: 25-year workmanship warranty for Panasonic panels, with varying warranties for other products.

Financing Options: The company offers financing through partners like Dividend Solar and Sunlight Financial, providing options for $0 down payment and potential federal tax credits.

Contact Information:

  • Address: 10203 Kotzebue St Suite 109, San Antonio, TX 78217
  • Phone: (210) 829-5420

Our Expert Recommendation

As solar experts, we would advise potential customers to carefully consider both the positive and negative reviews of South Texas Solar Systems. While they have extensive experience and a range of quality products, their recent BBB accreditation revocation and mixed customer reviews indicate potential issues with customer service and project management. The pros include a variety of high-efficiency panels, extensive experience, and strong warranty options. The cons involve communication issues and customer service challenges. Therefore, if you are considering South Texas Solar Systems, ensure thorough due diligence, clear communication, and understanding of the terms and warranties offered.

Head Office Location

South Texas Solar Systems
10203 Kotzebue St Suite 109, San Antonio, TX 78217

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Nate Rodda

REVIEWED BY

Solar Energy Consultant

We rate solar installers from 1 to 5 stars to help you pick the best one. High stars mean they're really good at what they do and treat their customers right. Low stars? Not so much. We give credit to companies that have been around for a while, know what they are doing, have a high standard of workmanship and equipment, don’t hire subcontractors to keep the bar of solar installation quality high and have good local reviews from real customers (yes, we check if the reviews are actually real or fake). Companies we choose as top-rated know and can help with federal and local solar incentives to help you save, have good financing plans, and guarantee their work. We're here to point you to the solar companies that truly rock, making going solar easy and worthwhile for you.

Read how we rate installers

See how much it will  cost to install solar panels for your home.

Nate Rodda

REVIEWED BY

Solar Energy Consultant

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