Smart Wave Solar

Smart Wave Solar

Smart Wave Solar Reviews

Smart Wave Solar Customer Reviews

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Smart Wave Solar Reviews

See how much it will  cost to install solar panels for your home.

Key Facts

Since 2019

Years in businesss

4.6

Average rating

UT, CO

State availability

25-year production warranty

Warranty

Enphase, Solana, Sunpower and Silfab Solar

Solar brands

Cash Purchase, Solar Loan, Leasing

Financing options

Local Expert, Experienced Installer, NABCEP Certified

Acknowledgement

Experienced installer

Expertise

A+

BBB Rating

4.59

SolarReviews rating

Quick Summary

  • Overall Rating: The company earns our expert rating of 4.6, supported by the following customer reviews from top platforms:
  • Years in Business: Smart Wave Solar has been installing solar since 2019.
  • State Availability: Smart Wave Solar is based in Bluffdale, Utah. They serve various locations in Utah and Colorado including Alpine, American Fork, Salt Lake County, Lehi, Orem, Provo, Utah County, Bluffdale, Cedar Hills, Centerville, Clinton, Cottonwood Heights, Denver, Draper, Eagle Mountain, Elk Ridge, Farmington, Highland, Layton, Lindon, Mapleton, North Ogden, Ogden, Park City, Pleasant Grove, Riverton, Salem, Saratoga Springs, Syracuse, Midvale, Murray, Payson, Roy, Salt Lake City, Sandy, Santaquin, South Jordan, Spanish Fork, Springville, Taylorsville, Vineyard, West Jordan, West Valley City, Woodland Hills.
  • Warranty Options: They offer a 25-year production warranty.
  • Solar Panel Options: They use top of the line solar panels.
  • Payment Options: There are no upfront costs. You simply pay a low monthly fee that is less than you currently pay for electricity.
  • BBB Rating: The company is an A+ accredited business with the Better Business Bureau.

*Please note that this information is based on the latest available data and may have changed.

Customer Reviews

No reviews found.




Company Gallery

Detailed review

Smart Wave Solar is a solar energy company that provides residential solar, battery backup, and emergency ready system services. They offer premium solar panels with a 25-year warranty that guarantees production. Most solar systems stop working when the power goes out; however, Smart Wave Solar offers an emergency power supply with their solar systems for no added cost. They pride themselves on their high-quality installations, attention to detail, and customer-focused business model.

History: Smart Wave Solar was established in 2019. Their certified staff has years of experience in designing residential and commercial solar energy systems. They handle every aspect of the solar energy system: from its design to its professional installation and continued maintenance for decades to come.

Mission Statement: The mission of Smart Wave Solar is to enrich lives by providing independence and peace of mind. They aim to be the most innovative solar company while sharing their passion for customer and employee happiness. Their systems are designed not just to save you money, but also to provide you peace of mind.

Core Values: The company takes pride in their high-quality installations, meticulous attention to detail, and service-oriented business model. They strive to ensure that their customers get the right system that’s right for them. They believe in providing secure, reliable power in all conditions.

Pros and Cons

Pros

  1. Quality and Warranty: They use top-tier solar equipment and offer a 25-year warranty.
  2. Emergency Power Supply: Their solar systems come with an emergency power supply at no extra cost.
  3. No Upfront Costs: You simply pay a low monthly fee that is less than you currently pay for electricity.
  4. Certified Staff: Their staff is certified and has years of experience in designing residential and commercial solar energy systems.
  5. Customer Service: They pride themselves on their high-quality installations, attention to detail, and customer-focused business model.

Cons

  1. Weather Dependence: Bad weather can make the solar panels temporarily less effective.
  2. Space Requirement: You need to have enough space on your roof for the installation of the solar panels.
  3. Installation Issues: Some customers have reported installation problems.
  4. Customer Care: There have been some complaints about poor customer care.

*Please note that this information is based on the latest available data and may have changed. For the most accurate and up-to-date information, we recommend contacting Yes Solar Solutions directly or visiting their official website.

Reviews

Positive Reviews

  1. Will Drury | Herriman, Utah | 03/19/2024: “We had Solar panels installed in 2018 by Smartwave Solar and have been more than satisfied with the production of the system and the customer service of the company. Thank you!”
  2. MBailey | Littleton, Colorado | 03/18/2024: “Great experience – I recommend. I had the pleasure of engaging with Smart Wave Solar for my project and they were great! Our panels have performed as expected so far. Overall, great people to work with.”
  3. Richard Wulterkens | Timnath, Colorado | 12/22/2023: “Great value and communication. From design, to permitting, installation, and inspection, they were right there answering questions and working as my advocate to get my system up and running.”

Negative Reviews

  1. Hunter | South Jordan, Utah | 11/16/2023: “Downgrade experience after purchase. Steve Michels, my sales representative, was incredibly helpful and responsive. His prompt and detailed answers to my questions influenced my decision, even though he couldn’t provide a matching quote due to company policy. However, after transitioning to the project coordinator, response times slowed, and scheduling became challenging. On-site service appointments took weeks to schedule and no communications were made when they couldn’t make it. My main concern is the system design issue. Despite ordering high-end panels, the system was designed for lower voltage arrays. This led to persistent over-voltage alerts and weeks of delays to address the issue, leaving me uncertain about potential damage to my inverter. While the on-site crews were friendly, these issues affect my overall experience. Three stars reflect the mix of positive and negative aspects. Hopeful for improvements for future customers.”
  2. alan_z13 | Sep 12, 2023: “Unsatisfied, complete scam, waste of time. We had an appointment with Smart Wave Solar representative Randy, and decided not to proceed with solar panel installation at this time, however we never received an Amazon gift card that was promised to us before an appointment. Do not waste your time with the company that do not deliver on the promises.”
  3. scott.poppers | Dec 08, 2023: “Professional experience. Steven responded very quickly by phone to my EnergySage request, then came to my home within 2 days and performed a site survey (outer/inner roof examination and electrical panel). He also was very nice to talk to about my options and provided many different possible system designs. Even though I eventually elected to not choose his company, I would still recommend to my friends to get a quote from them as they are thorough and competitive.”

Source

*Please note that these reviews are based on the latest available data and may have changed. For the most accurate and up-to-date reviews, I recommend visiting the respective platforms directly.

Areas served

Smart Wave Solar is based in Bluffdale, Utah and they serve various locations in Utah and Colorado. Here are some of the locations they service:

  • Alpine
  • American Fork
  • Salt Lake County
  • Lehi
  • Orem
  • Provo
  • Utah County
  • Bluffdale
  • Cedar Hills
  • Centerville
  • Clinton
  • Cottonwood Heights
  • Denver
  • Draper
  • Eagle Mountain
  • Elk Ridge
  • Farmington
  • Highland
  • Layton
  • Lindon
  • Mapleton
  • North Ogden
  • Ogden
  • Park City
  • Pleasant Grove
  • Riverton
  • Salem
  • Saratoga Springs
  • Syracuse
  • Midvale
  • Murray
  • Payson
  • Roy
  • Salt Lake City
  • Sandy
  • Santaquin
  • South Jordan
  • Spanish Fork
  • Springville
  • Taylorsville
  • Vineyard
  • West Jordan
  • West Valley City
  • Woodland Hills

Services Offered

  • Solar Panel Installation:They specialize in designing, installing, and maintaining solar energy systems.
  • Emergency Power Supply: Most solar systems stop working when the power goes out. However, Smart Wave Solar offers an emergency power supply with their solar systems at no extra cost.
  • Customized Solar Solutions: They help customers pick the correct system and teach them how to get the most out of their solar panels. They aim to meet the energy needs of their customers and provide the best solar solution for their home.
  • Quality Assurance: The company uses top of the line solar panels and components that come with a 25-year production warranty.
  • Affordable Financing: There are no upfront costs. Customers simply pay a low monthly fee that is less than they currently pay for electricity.

Brands Sold

Solar Panels:

Smart Wave Solar uses top-tier solar panels. They work with brands such as Enphase, Solana, Sunpower, and Silfab Solar.

Inverters:

They work with leading inverter brands such as Enphase and SolarEdge.

Batteries:

Smart Wave Solar offers an emergency power supply at no additional cost through patented technology they developed. However, the specific brands of batteries they use are not mentioned in the available sources.

Licenses & Certifications

Smart Wave Solar holds certification from the North American Board of Certified Energy Practitioners (NABCEP). This is an industry-recognized organization known for its stringent certification systems in solar, and this certification signifies genuine expertise in solar installation and technology. Their install members also hold the highest credentials and certifications.

Payment & Financing Options

  1. Cash Purchase: This option is for those who are looking to maximize their solar savings and do not want any monthly payments. It also avoids the fees or interest that come with loans.
  2. Solar Loan: This is a good option for those who do not want an upfront expense to get their system installed. You simply pay a low monthly fee that is less than you currently pay for electricity.
  3. Leasing: At Smart Wave Solar, they decided not to offer leasing options since it tends to be such a bad deal for the customer. When it comes to leasing vs. buying solar panels, buying is the clear choice.

Contact Information

Phone Numbers:

  • Utah: (801) 944-7775
  • Colorado: (720) 547-3422

Email: They do not publicly list an email address. However, you can send them a message through the contact form on their website.

Local Office Addresses: 4201 Madison Street, Denver, Colorado 80216

Headquarters Address: 14553 S 790 W, Suite C, Bluffdale, UT 84065

Our Expert Recommendation

When it comes to solar energy, the market is teeming with options. Yet, amidst the sea of solar providers, one company shines particularly bright: Smart Wave Solar. Based in Bluffdale, Utah, this company has been making waves in the solar industry since its inception in 2019.

What Makes Smart Wave Solar Stand Out?

Smart Wave Solar’s commitment to quality and customer satisfaction is evident in their high ratings. With an average rating of 4.7 based on 33 reviews and 4.59 from 150 reviews, it’s clear that customers appreciate their services. Their A+ accreditation with the Better Business Bureau further attests to their credibility and reliability.

One of the key differentiators of Smart Wave Solar is their emergency power supply feature. Unlike most solar systems that stop working when the power goes out, Smart Wave Solar’s systems continue to provide power, offering customers peace of mind.

What We Liked

Smart Wave Solar’s customer-focused business model is commendable. They handle every aspect of the solar energy system, from design to installation and maintenance. Their certified staff, years of experience, and attention to detail ensure a smooth and efficient process for customers.

Their commitment to affordability is also noteworthy. With no upfront costs and a low monthly fee that is less than what customers currently pay for electricity, Smart Wave Solar makes solar energy accessible to a wider audience.

What We Didn’t Like

Despite the many positives, there were a few areas where Smart Wave Solar fell short. Some customers reported installation problems and issues with system design. There were also complaints about slow response times and scheduling challenges.

Would We Recommend Smart Wave Solar?

Based on our research and customer reviews, we would recommend Smart Wave Solar. Their high-quality installations, customer service, and innovative features make them a strong contender in the solar industry. However, potential customers should be aware of the reported issues and ensure they are comfortable with the company’s response mechanisms before making a decision.

Smart Wave Solar is a shining example of what a solar company can achieve with a customer-centric approach and a commitment to quality and innovation. They are indeed a bright spot in the solar industry.

Head Office Location

Smart Wave Solar
14553 S 790 W, Suite C, Bluffdale, UT 84065

Local Offices

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REVIEWED BY

Solar Energy Consultant

We rate solar installers from 1 to 5 stars to help you pick the best one. High stars mean they're really good at what they do and treat their customers right. Low stars? Not so much. We give credit to companies that have been around for a while, know what they are doing, have a high standard of workmanship and equipment, don’t hire subcontractors to keep the bar of solar installation quality high and have good local reviews from real customers (yes, we check if the reviews are actually real or fake). Companies we choose as top-rated know and can help with federal and local solar incentives to help you save, have good financing plans, and guarantee their work. We're here to point you to the solar companies that truly rock, making going solar easy and worthwhile for you.

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