Smart Wave Solar Reviews

Smart Wave Solar is a solar energy company that provides residential solar, battery backup, and emergency ready system services. They offer premium solar panels with a 25-year warranty that guarantees production. Most solar systems stop working when the power goes out; however, Smart Wave Solar offers an emergency power supply with their solar systems for no added cost. They pride themselves on their high-quality installations, attention to detail, and customer-focused business model.

History: Smart Wave Solar was established in 2019. Their certified staff has years of experience in designing residential and commercial solar energy systems. They handle every aspect of the solar energy system: from its design to its professional installation and continued maintenance for decades to come.

Mission Statement: The mission of Smart Wave Solar is to enrich lives by providing independence and peace of mind. They aim to be the most innovative solar company while sharing their passion for customer and employee happiness. Their systems are designed not just to save you money, but also to provide you peace of mind.

Core Values: The company takes pride in their high-quality installations, meticulous attention to detail, and service-oriented business model. They strive to ensure that their customers get the right system that’s right for them. They believe in providing secure, reliable power in all conditions.

Pros and Cons

Pros

1. Quality and Warranty: They use top-tier solar equipment and offer a 25-year warranty.
2. Emergency Power Supply: Their solar systems come with an emergency power supply at no extra cost.
3. No Upfront Costs: You simply pay a low monthly fee that is less than you currently pay for electricity.
4. Certified Staff: Their staff is certified and has years of experience in designing residential and commercial solar energy systems.
5. Customer Service: They pride themselves on their high-quality installations, attention to detail, and customer-focused business model.

Cons

1. Weather Dependence: Bad weather can make the solar panels temporarily less effective.
2. Space Requirement: You need to have enough space on your roof for the installation of the solar panels.
3. Installation Issues: Some customers have reported installation problems.
4. Customer Care: There have been some complaints about poor customer care.

*Please note that this information is based on the latest available data and may have changed. For the most accurate and up-to-date information, we recommend contacting Yes Solar Solutions directly or visiting their official website.

Reviews

Positive Reviews

1. Will Drury | Herriman, Utah | 03/19/2024: “We had Solar panels installed in 2018 by Smartwave Solar and have been more than satisfied with the production of the system and the customer service of the company. Thank you!”
2. MBailey | Littleton, Colorado | 03/18/2024: “Great experience – I recommend. I had the pleasure of engaging with Smart Wave Solar for my project and they were great! Our panels have performed as expected so far. Overall, great people to work with.”
3. Richard Wulterkens | Timnath, Colorado | 12/22/2023: “Great value and communication. From design, to permitting, installation, and inspection, they were right there answering questions and working as my advocate to get my system up and running.”

Negative Reviews

1. Hunter | South Jordan, Utah | 11/16/2023: “Downgrade experience after purchase. Steve Michels, my sales representative, was incredibly helpful and responsive. His prompt and detailed answers to my questions influenced my decision, even though he couldn’t provide a matching quote due to company policy. However, after transitioning to the project coordinator, response times slowed, and scheduling became challenging. On-site service appointments took weeks to schedule and no communications were made when they couldn’t make it. My main concern is the system design issue. Despite ordering high-end panels, the system was designed for lower voltage arrays. This led to persistent over-voltage alerts and weeks of delays to address the issue, leaving me uncertain about potential damage to my inverter. While the on-site crews were friendly, these issues affect my overall experience. Three stars reflect the mix of positive and negative aspects. Hopeful for improvements for future customers.”
2. alan_z13 | Sep 12, 2023: “Unsatisfied, complete scam, waste of time. We had an appointment with Smart Wave Solar representative Randy, and decided not to proceed with solar panel installation at this time, however we never received an Amazon gift card that was promised to us before an appointment. Do not waste your time with the company that do not deliver on the promises.”
3. scott.poppers | Dec 08, 2023: “Professional experience. Steven responded very quickly by phone to my EnergySage request, then came to my home within 2 days and performed a site survey (outer/inner roof examination and electrical panel). He also was very nice to talk to about my options and provided many different possible system designs. Even though I eventually elected to not choose his company, I would still recommend to my friends to get a quote from them as they are thorough and competitive.”

Source

*Please note that these reviews are based on the latest available data and may have changed. For the most accurate and up-to-date reviews, I recommend visiting the respective platforms directly.

Areas served

Smart Wave Solar is based in Bluffdale, Utah and they serve various locations in Utah and Colorado. Here are some of the locations they service:

• Alpine
• American Fork
• Salt Lake County
• Lehi
• Orem
• Provo
• Utah County
• Bluffdale
• Cedar Hills
• Centerville
• Clinton
• Cottonwood Heights
• Denver
• Draper
• Eagle Mountain
• Elk Ridge
• Farmington
• Highland
• Layton
• Lindon
• Mapleton
• North Ogden
• Ogden
• Park City
• Pleasant Grove
• Riverton
• Salem
• Saratoga Springs
• Syracuse
• Midvale
• Murray
• Payson
• Roy
• Salt Lake City
• Sandy
• Santaquin
• South Jordan
• Spanish Fork
• Springville
• Taylorsville
• Vineyard
• West Jordan
• West Valley City
• Woodland Hills

Services Offered

• Solar Panel Installation:They specialize in designing, installing, and maintaining solar energy systems.
• Emergency Power Supply: Most solar systems stop working when the power goes out. However, Smart Wave Solar offers an emergency power supply with their solar systems at no extra cost.
• Customized Solar Solutions: They help customers pick the correct system and teach them how to get the most out of their solar panels. They aim to meet the energy needs of their customers and provide the best solar solution for their home.
• Quality Assurance: The company uses top of the line solar panels and components that come with a 25-year production warranty.
• Affordable Financing: There are no upfront costs. Customers simply pay a low monthly fee that is less than they currently pay for electricity.

Brands Sold

Solar Panels:

Smart Wave Solar uses top-tier solar panels. They work with brands such as Enphase, Solana, Sunpower, and Silfab Solar.

Inverters:

They work with leading inverter brands such as Enphase and SolarEdge.

Batteries:

Smart Wave Solar offers an emergency power supply at no additional cost through patented technology they developed. However, the specific brands of batteries they use are not mentioned in the available sources.

Licenses & Certifications

Smart Wave Solar holds certification from the North American Board of Certified Energy Practitioners (NABCEP). This is an industry-recognized organization known for its stringent certification systems in solar, and this certification signifies genuine expertise in solar installation and technology. Their install members also hold the highest credentials and certifications.

Payment & Financing Options

1. Cash Purchase: This option is for those who are looking to maximize their solar savings and do not want any monthly payments. It also avoids the fees or interest that come with loans.
2. Solar Loan: This is a good option for those who do not want an upfront expense to get their system installed. You simply pay a low monthly fee that is less than you currently pay for electricity.
3. Leasing: At Smart Wave Solar, they decided not to offer leasing options since it tends to be such a bad deal for the customer. When it comes to leasing vs. buying solar panels, buying is the clear choice.

Contact Information

Phone Numbers:

• Utah: (801) 944-7775
• Colorado: (720) 547-3422

Email: They do not publicly list an email address. However, you can send them a message through the contact form on their website.

Local Office Addresses: 4201 Madison Street, Denver, Colorado 80216

Headquarters Address: 14553 S 790 W, Suite C, Bluffdale, UT 84065