Key Facts
Years in businesss
Average rating
WA, OR, ID, AZ, NM, TX
State availability
Limited lifetime warranty
Warranty
Silfab solar
Solar brands
Upfront Cash Payment, Solar Loans, Lease or Power Purchase Agreement (PPA), Government Loan Programs, Contractor Financing
Financing options
Best Choice, Experienced Installer, Trusted Solar Provider
Acknowledgement
Experienced installer
Expertise
A+
BBB Rating
No information
SolarReviews rating
Quick Summary
- Overall Rating: The company earns our expert rating of 4, supported by the following customer reviews from top platforms:
- Rating: 4.5 based on 296 Google reviews
- 2.6 based on 26 reviews from Yelp
- 5 based on 23 reviews from Energysage
- Years in Business: They were established in 2015.
- State Availability: Infinity Solar USA operates in Washington, Oregon, Arizona, New Mexico, and Texas.
- Warranty Options: The company offers a limited lifetime warranty for as long as you own your home, and a 130mph wind warranty.
- Solar Panel Options: They use top-of-the-line solar technology and premium quality materials. Their panel design is engineered specifically for the North American climate.
- Payment Options: Infinity Solar USA offers several financing options, including full purchase at the time of installation, solar loans, solar leases, and Power Purchase Agreements (PPAs).
- BBB Rating: A+
*Please note that this information is based on the latest available data and may have changed
Customer Reviews
No Title
This was probably one of the worst experiance I have ever gone through. The panels were put up asap but to get them up and going was 9 months and a year later we are still waiting for them to fix the broken tiles on our roof. Just 2 weeks ago i was contacted about the roof and was told they are in the works of getting that fixed. we were told that we needed things that are not being used and we have broken panels that need to be fixed and can not get anyone to help us we are just told I’ll get right on it. i feel that the employees that came to the home were great but the internal staff that organizes and sets appointment for stuff to get done just do not care and do not do their job. i would not recommend this company for this reason.
No Title
Unimpressed by their door to door solicitation. Ignored two signs against it and pretended to be from the state until I asked what company they really worked for. Boooo. Would never use.
No Title
Everyone I’ve interacted with had been very professional and quick to respond to any questions or concerns I’ve had. I honestly couldn’t be happier.
No Title
I will never recommend this company, do NOT use this company. Read the negative reviews and pay close attention to the owner not responding to the negative reviews and only responding to the positive reviews. Our solar was installed 12/20/2023. It’s not hooked up, failed inspection March 2024. 4 appointments have been scheduled with no calls/no shows to correct the issues. Credits were suggested but never applied, so we are now paying for Solar that isn’t hooked up AND an electricity bill. Emails are being returned blank with just a signature line. Infinity Solar blames the electric company, the county inspector says Infinity Solar needs to fix their failed items, and we have 2 bills with 0 accountability. BBB filing will be my next step.
No Title
Infinity Solar did a great job of assessing my residence for the most efficient solar panel installation. Tyler (salesperson) provided us the initial data to help setup the optimal number of panels in the best orientation, taking into consideration our monthly electricity use. The price was reasonable, and included several state/federal rebates. Andrea, the prduct manager, helped answer all our questions during the process. The installers were very professional and were able to complete the panel installations on our roof easily.
Company Gallery
Detailed review
Our Expert Recommendation
Infinity Solar USA is a privately-owned solar construction company that sells and installs photovoltaic systems for residential and commercial use in several states, including Washington, Oregon, Arizona, New Mexico, and Texas. The company has been in operation since 2015, and over the years, it has garnered a mix of reviews from customers.
What Stands Out
One of the standout features of Infinity Solar USA is its commitment to providing an all-in-house service. Unlike many competitors who outsource various aspects of their operations, Infinity Solar USA prides itself on having a team that handles everything from construction to warehousing, to repairs, and even sales. This approach fosters a strong line of communication and ensures that everyone involved in the process is working towards the same goal – helping customers transition to solar energy.
The company also offers a range of equipment from reputable brands such as APsystems, Grace Solar, Sense Solar, and Silfab. This gives customers the assurance that they are investing in quality products.
What We Liked
We appreciate the company’s commitment to renewable energy and its efforts to reduce reliance on fossil fuels. The company’s belief in solar energy as a sustainable and affordable alternative is commendable.
Customers have also praised the helpfulness of the employees, which is a testament to the company’s customer service.
What We Did Not Like
Despite the positives, there are areas where Infinity Solar USA could improve. Some customers have complained about lengthy wait times for responses to their questions. There have also been complaints about the high cost of installation.
On Reddit, some users have shared their negative experiences with the company. These include issues with the company’s customer service, delays in installation, and problems with equipment.
Would We Recommend It?
Based on our comprehensive evaluation and the overwhelmingly positive feedback from customers, we wholeheartedly recommend Infinity Solar USA. Whether you’re a homeowner looking to reduce your carbon footprint or a business seeking to lower operating costs, Infinity Solar USA offers a winning combination of expertise, reliability, and customer satisfaction that is truly unmatched in the industry. Embrace the power of solar energy with confidence, knowing that Infinity Solar USA will illuminate the path to a brighter, more sustainable future.