Smart Green Solar

Smart Green Solar

Smart Green Solar Reviews

Smart Green Solar Customer Reviews

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Last Updated: August 8, 2024Views: 466

Address: 33 Broad St Fifth Floor, Providence, RI 02903

Smart Green Solar Reviews

Last Updated: August 8, 2024Views: 466

Address: 33 Broad St Fifth Floor, Providence, RI 02903

See how much it will  cost to install solar panels for your home.

Key Facts

Founded in 2016,

Years in businesss

4.4

Average rating

Rhode Island, Massachusetts, Maine, New Hampshire, Vermont, Connecticut

State availability

No information

Warranty

No information

Solar brands

No specific information

Financing options

Local Expert, Experienced Installer, Trusted Solar Provider

Acknowledgement

Experienced installer

Expertise

BBB Accredited Business since 6/5/2023, current rating A+ (despite recent complaints)

BBB Rating

Not rated

SolarReviews rating

Quick Summary

  • Smart Green Solar LLC is a full-service solar installation company based in Providence, Rhode Island
  • Founded in 2016, the company has been in business for 8 years
  • Serves residential customers in Rhode Island, Massachusetts, Maine, New Hampshire, Vermont, and Connecticut
  • Mission is to help customers save money on energy bills and reduce their carbon footprint by going solar
  • BBB Accredited Business since 6/5/2023, current rating A+ (despite recent complaints)
  • 260 employees

 

Customer Reviews

No reviews found.



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Company Gallery

Detailed review

Service Areas

Smart Green Solar serves residential customers throughout the Northeast United States, including:

  • Rhode Island
  • Massachusetts
  • Maine
  • New Hampshire
  • Vermont
  • Connecticut

Customer Reviews and Online Reputation

Smart Green Solar has received mixed reviews from customers on various platforms. On the Better Business Bureau website, the company has a 4.26 out of 5-star rating based on 35 customer reviews. Many customers praise their professionalism and quality of installations.

However, the company has had 23 complaints filed with the BBB in the last 3 years, 8 of which were closed in the last 12 months. The Rhode Island Attorney General’s office has also received over 100 complaints about Smart Green Solar in recent years, with customers reporting misleading sales tactics, issues with products and services, and difficulty canceling contracts.

Company Background and Experience

Smart Green Solar was founded in 2016 by CEO Jasjit Gotra. The company has grown rapidly, installing over 3,000 residential solar systems across New England in its first few years of operation.

However, CEO Jasjit Gotra has a history of legal issues. In 2020, Gotra and his previous company Alliance Security were fined $9.85 million by the FTC for illegal telemarketing practices. Gotra was ordered to pay $88,000 of the fine personally.

Services and Expertise

Smart Green Solar offers turnkey residential solar PV system design and installation. The company uses a door-to-door sales model, providing free solar evaluations and custom proposals to homeowners.

Smart Green Solar partners with third-party lenders to offer $0 down financing options, promoting low initial payments that increase significantly if the customer doesn’t pay off a portion of the loan in the first 18 months. The Rhode Island Attorney General alleges these financing structures are deceptive.

Credentials and Warranties

  • Smart Green Solar has held a Rhode Island Contractors’ Registration and Licensing Board Solar Contractor registration since 2021
  • Specific information about installer certifications and equipment warranties was not found in the search results provided

Financing Options

Smart Green Solar offers $0 down financing through third-party lenders, with low initial payments that increase after 18 months if 30% of the loan is not paid off. The Rhode Island Attorney General alleges these financing structures are deceptive and misleading to customers.

Contact Information

  • Address: 33 Broad St Fifth Floor, Providence, RI 02903
  • Phone: (401) 537 22 94

Our Expert Recommendation

Based on the information gathered, Smart Green Solar appears to be a rapidly growing but controversial solar installer operating in the Northeast. While the company has achieved a high volume of sales and installations in a few short years, it has also amassed a concerning number of customer complaints and legal issues.

The Rhode Island Attorney General lawsuit alleging deceptive sales practices, combined with CEO Jasjit Gotra’s history of telemarketing violations at his previous company, raises major red flags about Smart Green Solar’s integrity and business practices. Complaints about misleading sales tactics, difficulty canceling contracts, and issues with products and services are consistent themes in customer reviews.

As a solar expert, I would advise extreme caution before signing a contract with Smart Green Solar. Potential customers should thoroughly review all quotes and contracts, resist high-pressure door-to-door sales tactics, and compare offers from multiple vetted solar installers.

Given the volume and nature of complaints against Smart Green Solar with the BBB and Rhode Island Attorney General, I cannot recommend this company. There are many reputable, well-reviewed solar installers in the Northeast that do not engage in alleged deceptive practices. Consumers are better off working with a company that has a proven track record of integrity and customer satisfaction.

Head Office Location

Smart Green Solar
33 Broad St Fifth Floor, Providence, RI 02903

Local Offices

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Nate Rodda

REVIEWED BY

Solar Energy Consultant

We rate solar installers from 1 to 5 stars to help you pick the best one. High stars mean they're really good at what they do and treat their customers right. Low stars? Not so much. We give credit to companies that have been around for a while, know what they are doing, have a high standard of workmanship and equipment, don’t hire subcontractors to keep the bar of solar installation quality high and have good local reviews from real customers (yes, we check if the reviews are actually real or fake). Companies we choose as top-rated know and can help with federal and local solar incentives to help you save, have good financing plans, and guarantee their work. We're here to point you to the solar companies that truly rock, making going solar easy and worthwhile for you.

Read how we rate installers

See how much it will  cost to install solar panels for your home.

Nate Rodda

REVIEWED BY

Solar Energy Consultant

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