Long Island Power Solutions Reviews

Long Island Power Solutions was so easy to deal with and got the job down well. Andrew Wolland was our go to guy and made everything connect seamless and walked me through each step. 5 stars!!

I did a lot of homework before going solar. I was very hesitant but Andrew Wolland had the patience of a saint and explained everything in detail over and over again as I had so many questions. Don’t hesitate. Andrew is honest and dedicated and Long Island Power Solutions did everything Andrew said they would. I definitely made the right choice using them. I highly recommend!

I had solar panels and batteries installed in 2022. In the beginning the system worked great but then the system started to work improperly. The battery discharges in full back up mode or storm alert mode. I have called many times and was told it was fixed but yet for 2 summers in the row I cannot trust the back up system during heatwaves because the system discharges the battery.

I had a wonderful experience with Long Island Power Solutions. A friend referred us to Matt, who was extremely knowledgeable, helpful, and responsive. He explained everything on how the power exported and imported, and how much we would be saving a month. All of his estimates were right on. The timing and details went exactly as he told us it would, making sure we were very well informed during the whole process. Reaping the benefits of solar now and couldn’t be happier. Highly recommend.

Joe, and the rest of the team are amazing. From the start to the end , they took every detail of the install to highest level. We had them do our roof as well. Top notch team all around.

LI Power Solutions just completed my installation today and could not be happier with the installation

From the beginning of the Process it has been an absolute pleasure dealing with Andrew Wolland my sales representative.

His knowledge and experience as well as his professionalism has been spot on from the beginning right to the end.

If you choose do a solar system call LI Power and request Andrew.

The installation team was also top notch and extremely professional.

There lead Electrican Dee was extremely talented and very professional.

The whole team did an excellent job.

I also replaced my roof prior to the solar installation and Chris the owner of New Image roofing also provided excellent service and customer care

Overall excellent experience all the way around highly recommended

Nick

Babylon NY

After researching multiple solar power companies we chose Power Solutions. The best decision we could have made! Our beautiful panels were installed one month ago. From the beginning, David Kowalsky, our Energy Consultant, guided us with his knowledge and experience in the field of solar energy. He was patient and respectful answering our multiple questions and helping us understand solar power. Team SIX with Adam worked like a well oiled machine installing the panels and they also did an excellent clean up before leaving. The electric crew is also very experienced, worked well, and did a neat job. Actually, the entire team at Long Island Power Solutions is great too work with. David Kowalsky checks in to make sure everything is good. Joe G, Cindy, and Karina all communicated with me during and after the installation. Just yesterday, Brian Rodetis, in the Service Dept, spent time on the phone helping me with the Enphase app. Thanks to all of you for making “my project” a success!

Long Island Power Solutions is an established and reliable solar company that will be around for the long-haul; which is one of the many reasons we chose them and why we highly recommend them.

My husband and I couldn’t be happier with our solar panels. Matt D. came highly recommended by a relative. We weren’t in a rush to go solar but he provided all the information we needed so it made the decision much easier to make. Matt is extremely patient, knowledgeable and very pleasant to work with. If we had one regret, it would be why didn’;t we do this sooner! Thanks again Matt and to your entire team for the best experience possible!

Our rep Matt was fantastic. Honest from the very beginning with a sun study and only sold us what we need. He is always accessible when a question arises. Would definitely recommend LI Power Solutions and our rep Matt.

So happy and satisfied of the job LIPS did on my house … very organized and efficient especially happy with Matthew DeBardelaben

I’d recommend them to all my friends!!

We did the solar installation about a year ago. Matt was awesome. He answered all our questions and helped guide us through the best way to maximize our rebates. To this day, he still continues to reach out to us on a regular basis to ensure all is well

After consultant with 4 diffrent solar companies we choose Power Solutions. Matt from power solutions was very easy to work with, professional and did not pressure me . He was very knowledgeable on the finance end, the scheduling t, town approvals and permits and the different solar panels that can be used . Power solutions offers many different panels where other companies don’t. They also take care of the project entirely from beginning to end. We choose Maxon as they are the highest efficient and offer longevity. The construction crew was safe professional and quick. Installed entire system of 38 panels in 1 day. I highly recommend speaking to Matt and his team from power solutions

Had a good experience. Matt took time to explain everything to me and the process was smooth, no complaints

Matt was extremely knowledgeable and answered all my solar questions. I highly recommend Matt to help everyone get their electricity bill disappear just like mine!

Matt is super professional and knowledgeable about solar panels and answered all of my questions

They were fast and professional from start to finish. Definitely would recommend them

I have to tell you, if you want Solar and just solar. A great company. However, if you do a battery system and ANYTHING goes wrong, expect to have it drag on for weeks if not months.

I had solar done by Power Solutions in late 2023. Everything went perfectly. We elected to move forward with a battery project b based on how well things went, and if one company can do a 180 in customer service, here it is.

Gave a deposit waited a while for the project to begin. Was supposed to be a three day job. Start the project, all is well. Fast forward to day two. I get told they forgot to reach out to my utility to unlock my meter. It happens. No ETA on completion. Utility unlocks and I got told ‘one day to complete’ fast forward to that day about a week later. Around 2pm the lead tech tells me they won’t finish that day and they leave.

I have to call to find out when they’re back and then escalate to my salesperson who gets them there the next business day.

They finish, and the system has problems starting a couple days after completion. They schedule a service call. Bad part. This happens with technology as we all know and understand. I am aggravated understandably because they were bad at communicating the install and I am concerned that service will go poorly as well.

Speak to service manager Bryan who tells me ‘they’re getting the factory out, it’s the best we can do.’ no apology just gentle ambivalence.

Enphase comes on site to fix the problem… there are two problems! Not one. System isn’t fixed AND now the system that was mostly working is now shut down with no ETA and no explanation.

Fun part of this was, what happens that weekend? Yep, power outage. So the half functional battery that got turned off did not save my power.

Vendor comes back with a part… and forgot the second part! We are at over 35 days at this point

I complain and they keep trying to assuage my concerns about the tech and literally will not understand that the problem I have is not with the technology, it is with their lack of communication, lack of empathy.

Vendor comes back again and the system works. They then spend the better part of three weeks not owning up to their bad customer service, but trying to put their vendor, Enphase under the bus, to the point Enphase called me to discuss… the technical issue!

At this point, I have given up, paid them in full as the system now works but I have to tell you, when things go well with these guys they go perfectly. When they go wrong, you are in for a miserable experience. They literally dont understand that you’ve paid them tens of thousands of dollars and you expect appropriate customer service not finger pointing and excuses.

I would give a one star review, but we all know people don’t really read one star reviews objectively. The solar panel was five stars… battery would be a zero so I rounded down to two stars

Update June 26 2024- the batteries stopped communicating again. Waiting to see how long this takes to work

Thank You Matt, Cyndi, Rudy, Peter and the entire Crew of Power Solutions. Matt from the very start everyone was Knowledgeable, Professional and took Pride in their work. They took the time to explain all of our questions. The Crew arrived early and went straight to work. They all work together very well, each knowing exactly what had to be done. They left the place spotless when done. The Workmanship was immaculate. I Highly recommend Power Solutions for Solar Panels.