Baker Electric Home Energy

Baker Electric Home Energy

Baker Electric Home Energy Reviews

Baker Electric Home Energy Customer Reviews

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Baker Electric Home Energy Reviews

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Key Facts

Since 1938

Years in businesss

4.5

Average rating

AZ, CA

State availability

A 25-year equipment warranty, which covers the panels and inverter, as well as a 25-year workmanship warranty, which covers labor

Warranty

Panasonic, REC Solar, Qcells, Canadian Solar, and Maxeon (by SunPower)

Solar brands

Cash Purchase, Solar Loan

Financing options

Local Expert, Experienced Installer, Trusted Solar Provider

Acknowledgement

Experienced installer

Expertise

A+

BBB Rating

4.13

SolarReviews rating

Quick Summary

  • Years in Business: Baker Electric Home Energy has been serving Southern California since 1938. They have been engineering and installing electrical systems for more than 86 years. They have installed over 20,000 solar systems.
  • State Availability: Baker Electric Home Energy currently only operates in the state of California.
  • Warranty Options: Baker Electric Home Energy offers a 25-year equipment warranty, which covers the panels and inverter, as well as a 25-year workmanship warranty, which covers labor.
  • Solar Panel Options: Baker Electric Home Energy provides solar panels and inverters as the foundation of a solar system. They offer two main Solar PV types: monocrystalline or polycrystalline, which offer different aesthetics, efficiency, and price ranges.
  • Payment Options: Baker Electric Home Energy offers several HVAC financing options. Their most trusted and popular HVAC financing companies include Greensky® and EnerBank USA®. They also offer a $1500 rebate when you join Baker’s ChargeOn Battery Rewards Program.
  • BBB Rating: Baker Electric Home Energy is a BBB accredited business with an A+ rating.

*Please note that this information is based on the latest available data and may have changed.

Customer Reviews

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Company Gallery

Detailed review

Baker Electric Home Energy is a company that provides Solar + Home Batteries, Heating and Air, and Smart Home solutions. It is built on over 83 years of electrical contracting expertise. The company’s goal is to enable Southern California homeowners to generate, manage and use their power to save money, enhance their family’s lifestyle and protect the planet.

History: The company was established in 1938 by Leroy Baker. It is a fourth-generation, family-owned business that began in Escondido, California, where it’s still headquartered today. Over the past ten years, the company has become one of the leading contractors in renewable energy technology. They have successfully installed thousands of solar-powered systems across Southern California. The Baker Electric family of companies comprises of Baker Electric, Inc. and NB Baker Electric, Inc., which are affiliated yet independent entities that both operate under the Baker Electric and Baker Electric Home Energy brand names.

Mission Statement: Baker’s mission is to empower homeowners to generate, store, consume, and manage their own home energy cost-effectively, so they can live in comfort, and enjoy peace of mind in a world of rising costs, grid instability, and extreme weather events.

Core Values: The company prides itself on customer-centricity. They have built a reputation for honesty, integrity, and standing behind their work. Their goal is to be the preferred electrical contractor in each of the market sectors they serve. They consistently deliver a premium experience to their customers distinguished by attentive, prompt, informed, and caring service. They are keenly aware of the importance of treating their customers and Baker colleagues with respect and integrity while following through on their commitments. This is what they call The Baker Way.

Pros and Cons

Pros

  1. Long History: The company has been in business since 1938, which speaks to its stability and experience.
  2. In-House Expertise: They do not use subcontractors, which means all their work is done by their own trained and experienced staff.
  3. Comprehensive Services: They offer a range of services related to solar solutions including installing solar panels, home battery systems, heating & cooling systems, roofing, service and repair.
  4. Positive Reviews: They have a high average rating of 4.6, indicating customer satisfaction.
  5. Good Work Environment: Employees have reported a healthy positive environment with good pay, good managers, and opportunities for full-time work and overtime.

Cons

  1. Limited Geographic Reach: They serve an exclusive area of fewer than 1 state, which may limit their accessibility for some customers.
  2. Mixed Reviews: Despite the high average rating, there are some negative reviews as well. It’s always important to read through these to get a balanced view of the company.

*Please note that this information is based on the latest available data and may have changed. For the most accurate and up-to-date information, we recommend contacting Yes Solar Solutions directly or visiting their official website.

Reviews

Positive Reviews

  1. “Excellent company & service. I give Baker Electric 5 stars and would give them more if I could! They are a first class outfit. In business for almost 80 years and I can see why! I chose them partly because of that and partly because I was so impressed by their salesman Wamidh Shamoun. He was knowledgeable, honest, not pushy and helpful from the first call thru the entire installation process.”
  2. “We chose Baker because they were willing to size our solar and had a plan to install on our light weight concrete tile roof. We moved into our home at the beginning of the year and were eager to get solar before the hot summer months. Baker was willing and able to overcome both without any hesitation. They were quick to get us scheduled and we just powered up this week, a full month before Summer.”
  3. “He gave me several options and explained them all in detail. Didn’t come off as pushy at all. Very friendly and took the time to listen to my concerns. I would highly recommend Baker and Junior and John to anyone. P.S. I also have Bakers solar system and was very impressed with that whole process as well. Seems like a very great company so far.”

Negative Reviews

  1. “They gave me a false promise for 6 months and only told me they wouldn’t do it at the very end. Their manager blames me for their miscommunication and refused to even apologize. They are 30-50% more expensive than other installers. I definitely didn’t expect to be treated like this.”

Source

*Please note that these reviews are based on the latest available data and may have changed. For the most accurate and up-to-date reviews, I recommend visiting the respective platforms directly.

Areas served

Baker Electric Home Energy primarily serves homeowners in Southern California. Their services are available in a range of locations within this region.

Services Offered

  • Solar Panel Installation: They provide solar panel installation services, enabling homeowners to generate their own power.
  • Home Batteries: They understand the importance of a dependable home battery system and offer services beyond installation, including ongoing care and maintenance.
  • Heating & Air: They offer services for heating and air systems. Poor maintenance and operation can wear out your heating & air system faster, increasing your energy costs and decrease indoor air quality.
  • Roofing: They install durable, high-quality roofs designed for longevity and energy efficiency.
  • Main Service Panel Upgrades: They ensure your home’s electrical system is up to date and capable of handling increased energy demands.
  • EV Charger Installation: They prepare your home for the future of transportation with seamless EV charger installations.
  • Home Energy Systems Service and Repair: They offer service and repair for all your home energy maintenance needs.

Brands Sold

Solar Panels:

  • Baker Electric Home Energy installs Tesla solar panels.
  • They also likely offer other top-tier brands like Panasonic, REC Solar, Qcells, Canadian Solar, and Maxeon (by SunPower).

Inverters:

  • The specific brands of inverters used by Baker Electric Home Energy are not explicitly mentioned in the sources. However, they do provide guidance on choosing the best type of inverter for your needs, including string inverters, central inverters, and microinverters.

Batteries:

  • They offer home batteries from Tesla and Sonnen.

Licenses & Certifications

Licenses:

  • C10 – Electrical Contractor
  • C46 – Solar Contractor
  • C39 – Roofing Contractor
  • C20 – HVAC Contractor
  • Their California License number is #858088.

Certifications:

  • Baker Electric Home Energy is a member of the National Electrical Contractors Association since 1957.
  • They have also received the AGC National Certificate of Commendation for Excellent Safety Record.

Payment & Financing Options

  1. Cash Purchase: This typically offers the lowest cost per kilowatt hour and is potentially tax deductible. With a cash purchase, you buy and own the system, along with all the energy it produces. A cash purchase requires the highest upfront cost, but will generally pay for itself more quickly than other options, and provides you with the lowest cost per kilowatt hour. When you purchase your solar system outright, it also allows you to utilize the Investment Tax Credit.
  2. Solar Loan: Many consumers find that financing their solar system makes the best sense because it offers many of the same benefits of a cash purchase, but without the upfront costs. It’s a great option if you want to own your solar system but don’t have the immediate funds for a cash purchase. Instead of high-cost electric bills from utility companies each month, you’ll have a lower-cost loan payment. Whether you use your own bank or one of Baker’s preferred financing partners, they’ll help you every step of the way in obtaining the solar loan that works best for you. Some benefits of using a loan for your solar include:
    • You own the solar system.
    • Investment Tax Credit (ITC) is claimed by you.
    • No heavy upfront out-of-pocket expenses.
    • No prepayment penalty on Solar Loans.
    • Some loans are transferrable in the event you decide to move.

Contact Information

Phone number(s): (877) 409 03 41

Email: [email protected]

Local Offices addresses:

  • Los Angeles: 2601 Saturn St # 210 Brea, CA 92821
  • Corona: 1385 Old Temescal Road Suite 250 Corona, CA 92881

Headquarter address: 1298 Pacific Oaks Place Escondido, CA, 92029

Our Expert Recommendation

Baker Electric Home Energy, a company with over 80 years of electrical contracting expertise, has made a significant impact in the renewable energy sector. This Southern California-based company provides Solar + Home Batteries, Heating and Air, and Smart Home solutions. But what makes it stand out among its competitors? Let’s delve into the details.

What We Liked

  1. Longevity and Experience: With its establishment dating back to 1938, Baker Electric Home Energy has a rich history and a wealth of experience in the industry. This longevity speaks volumes about the company’s resilience and adaptability, two traits that are crucial in the ever-evolving energy sector.
  2. Comprehensive Services: The company offers a wide range of services, including solar panel installation, heating & cooling solutions, and smart home solutions. This one-stop-shop approach can be incredibly convenient for customers looking to make their homes more energy-efficient.
  3. Positive Customer Reviews: The company has received an average rating of 4.5 stars from 168 reviews on Facebook, and a 4.13 rating from 73 reviews on SolarReviews. Customers have praised the company for its excellent service, quality installations, and after-sales support.

What We Didn’t Like

  1. Communication and Customer Service: Despite the positive reviews, some customers have reported issues with communication and customer service. These customers felt that the company did not respond to their concerns in a timely manner.
  2. Pricing: Some customers have mentioned that Baker Electric Home Energy’s services are 30-50% more expensive than other installers. While quality often comes at a price, this could be a deterrent for potential customers with a tight budget.

The Verdict

Based on our research and the reviews from customers, we believe that Baker Electric Home Energy is a reliable and trustworthy company. Its long history, comprehensive services, and positive customer reviews are testament to its commitment to providing quality energy solutions.

However, potential customers should be aware of the reported issues with communication and the higher pricing compared to other installers. We recommend that customers do their due diligence, get multiple quotes, and weigh the pros and cons before making a decision.

If you value experience, comprehensive services, and are willing to pay a premium for quality, Baker Electric Home Energy could be a great choice for your home energy needs.

Head Office Location

Baker Electric Home Energy
2120 Harmony Grove Road, Escondido CA, 92029

Local Offices

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REVIEWED BY

Solar Energy Consultant

We rate solar installers from 1 to 5 stars to help you pick the best one. High stars mean they're really good at what they do and treat their customers right. Low stars? Not so much. We give credit to companies that have been around for a while, know what they are doing, have a high standard of workmanship and equipment, don’t hire subcontractors to keep the bar of solar installation quality high and have good local reviews from real customers (yes, we check if the reviews are actually real or fake). Companies we choose as top-rated know and can help with federal and local solar incentives to help you save, have good financing plans, and guarantee their work. We're here to point you to the solar companies that truly rock, making going solar easy and worthwhile for you.

Read how we rate installers

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