Key Facts
Years in businesss
Average rating
Arkansas, Oklahoma, and Missouri.
State availability
25-year warranty
Warranty
Different materials and brands for all budgets and different sized systems
Solar brands
No specific information
Financing options
Trusted Solar Provider
Acknowledgement
Experienced installer
Expertise
No accredited
BBB Rating
No information
SolarReviews rating
Quick Summary
AgSolar LLC has both positive and negative reviews, but the most recent ones are all negative, the company os not doing a good jib, according to many unhappy clients. Here are some insights based on the search results:
- Positive Reviews: Some customers have had positive experiences with AgSolar LLC, praising their excellent customer service and the ease of the solar panel installation process.
- Negative Reviews: On the other hand, many customers have expressed dissatisfaction with the company. One of the common complaints is about the lack of management or help from superiors. Some customers felt that they had to figure things out on their own, which they found unfair to both themselves and the customers.
- Overall Rating: AgSolar LLC has a 2.7-star rating with 145 reviews. This rating suggests that while some customers are satisfied with their services, others have had less than satisfactory experiences.
The reasons for the negative reviews could be due to a variety of factors, including the ones mentioned above. It’s important to note that customer reviews are subjective and can vary based on individual experiences. For a more comprehensive understanding of the company’s performance, it would be best to read through multiple reviews and perhaps reach out to the company directly for any specific concerns.
Some potential concerns about AgSolar LLC that customers have highlighted include:
- Unprofessionalism and Poor Work Ethics:
- Reviews highlight significant concerns regarding professionalism, with employees describing the company as filled with “con artists” and describing the work environment as questionable and lacking basic office necessities.
- Misrepresentation and Fraudulent Behavior:
- Customers have accused the company of dishonesty, from lying about the performance and benefits of their solar systems to not fulfilling promised financial incentives and warranties. The recurring theme of deceit significantly undermines trust.
- Poor Installation Quality and Technical Expertise:
- Numerous reviews complain about the substandard quality of installations, including damage to properties (e.g., roof leaks, unlevel panels) and installations not compliant with electrical codes. Inexperienced installers and supervisors expecting damage as part of the process indicate a lack of respect for customer property and poor operational standards.
- Lack of Communication and Customer Service:
- A common grievance is the company’s failure to respond to customer inquiries, resolve issues, or complete installations in a timely manner. This lack of communication extends to unresolved complaints about billing and system performance.
- Failure to Deliver Promised Results:
- Customers have reported that systems do not produce the promised energy, leading to continued high utility bills, contrary to the expectation of significant savings or credits from solar energy production.
- Legal and Ethical Issues:
- The mention of filing complaints with the Attorney General’s office and the necessity for legal action to resolve disputes indicates severe operational and ethical issues within the company.
- Overall Customer Dissatisfaction:
- The overwhelming dissatisfaction and regret expressed by customers, along with warnings to others to avoid the company, suggest that AgSolar LLC fails to meet industry standards for quality, reliability, and customer service.
Quick Overview
- Overall Rating: The company gets our expert rating of 3 out of 5, supported by the following customer reviews from top platforms:
- Rating: 3.2 based on 97 Google reviews
- 1 star based on 3 reviews from Yelp
- 1 star rating from 1 review on BestCompany
- 3.7 from 7 reviews on Indeed
- Years in Business: AgSolar LLC was founded in 2019, so they have been in business for about 5 years.
- State Availability: AgSolar LLC services all of Arkansas, Oklahoma, and Missouri. They also mention serving every state touched by the sun on their website, but for specific state availability, it would be best to contact them directly.
- Warranty Options: AgSolar LLC offers a warranty that’s good for up to 25 years.
- Solar Panel Options: AgSolar LLC provides different materials and brands for all budgets and different sized systems. They recommend SunPower panels. For specific solar panel options, it would be best to contact them directly.
- Payment Options: I couldn’t find specific information about the payment options offered by AgSolar LLC. I recommend contacting them directly for this information.
- BBB Rating: AgSolar LLC is accredited by the Better Business Bureau (BBB) since 9/22/2021. However, the exact BBB rating was not found in the search results. You may want to check the BBB website for the most current rating.
*Please note that this information is based on the latest available data and may have changed.
Customer Reviews
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Our Expert Recommendation
What’s Good
Focused on Helping Farmers: AgSolar LLC is all about boosting farmers’ profits with solar energy, which is pretty cool. They’ve got a team that knows farming and solar inside out, aiming to make a real difference for folks in agriculture.
They Get Around: Covering Arkansas, Oklahoma, and Missouri, AgSolar LLC is making sure they’re not just stuck in one place. They’re out there, ready to roll wherever they’re needed.
Solid Warranties: When a company says their work is good for up to 25 years, you know they’re not just messing around. It shows they stand by what they sell.
Choices, Choices, Choices: They’re not just pushing one type of panel or brand. AgSolar LLC is all about giving you options to fit what you need and what you can spend.
What’s Not So Good
Customer Service Can Be Hit or Miss: A bunch of reviews are saying once the panels are up, trying to get someone on the phone for help can be a real headache. And when things go wrong, getting them fixed is a hassle.
Installation Issues: Some folks have had problems with how the panels were put up, like damage to their roof or the work not being up to code. That’s not what you want to hear when you’re making a big investment.
Trust Issues: There are stories out there about promises not being kept and a lack of honesty from the company. That makes it tough to know if you’re making the right choice going with them.
Legal Drama: Nobody likes hearing about having to call a lawyer to sort things out. It’s a sign things aren’t going as smoothly as they should.
Our Take
Giving AgSolar LLC a once-over, we land on a hesitant 3 out of 5 stars. They’ve got some solid points, like their focus on agriculture and their wide reach. But the mix of good and bad reviews, especially the recent unhappy ones, makes us pause.
Advice for You
If you’re thinking about going with AgSolar LLC, do your homework. Chat with them directly, ask for recent success stories, and maybe even talk to some of their recent customers. Getting the full picture will help you make a smart decision.
Advice for AgSolar LLC
Listen up, AgSolar: You’ve got some work to do. Step up your game in customer service, make sure your installations are top-notch, and keep things above board with your promises. Clearing up these issues could really turn things around for your rep.
Bottom Line
AgSolar LLC is in a spot where they could either clean up their act and shine or keep sliding based on how they handle these challenges. They’ve got potential, but it’s a bit of a gamble right now. So, tread carefully if you’re thinking about signing on with them.
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