Pure Energy Inc. Reviews

Pure Energy Inc. is a solar energy solutions provider based in San Antonio, Texas. They offer affordable and sustainable solar energy solutions for both residential and commercial properties. Their services include providing a free consultation with their expert team.

History: As for the company’s history, Pure Energy Inc. has been installing solar panels since 2014. They have offices in various locations including Colorado Springs, Lubbock, San Antonio, and Waco.

Mission Statement: The company’s mission is to help customers break free from outrageous power bills with solar energy. They aim to provide an energy bill that never goes up and ultimately goes away. They offer a hassle-free consultation, create a detailed proposal of the customer’s current energy consumption and available financing options, and schedule and install the solar panels.

Core Values: They value sustainability, customer satisfaction, and affordability.

Pros and Cons

Pros

1. High Customer Satisfaction: Many customers have given Pure Energy Inc. a 5-star rating.
2. Quality Installation: The quality of the installation process has been rated highly.
3. Good After Sales Support: The after-sales support has received positive feedback.
4. Accurate Pricing: The price quoted by the company is generally accurate.

Cons

1. Service Issues: Some customers have reported issues with the service, especially for those not living in Lubbock.
2. System Performance: There have been complaints about the system not performing as promised.
3. Communication Problems: Some customers have reported that their calls and concerns are going unanswered.
4. Complaints: The Better Business Bureau has recorded 15 complaints about Pure Energy Inc. in the last 3 years.

*Please note that this information is based on the latest available data and may have changed. For the most accurate and up-to-date information, we recommend contacting Yes Solar Solutions directly or visiting their official website.

Reviews

Positive Reviews

1. “They gave me the information needed to make an informed decision without any pressure.”
2. “Within minutes of filling out their form I received calls from 3 Solar companies. I was able to setup appointments with them. I got something accomplished within a very short amount of time. Perfect!”
3. “Hannah Steele from Blue Raven was my Project Manager. She was great. She walked me through the presentation, answered all my questions and after I signed my paperwork, she stayed in contact with me during the construction, permit and energizing of my units.”

Negative Reviews

1. “The original install went well, then I had a problem with faulty inverter, the installer was hard to get a hold of they eventually turned up unannounced and removed the inverter, try to get hold of them for nearly 3 weeks then they came back and installed a new inverter which is not working correctly stating I am off grid again the installer has not responded then unannounced turn up yesterday have had a look at the system and have went away still not working no communication from installer to inform me what is going on!”
2. “Never buy anything from a door knocker, a telemarketer, or anyone selling inside another retail store. If you want solar then look up companies yourself and call the legit ones. Most out there are fake solar companies who really are just scammy finance companies that will sell you the lowest grade panels for the highest price with a bad 30 year loan to where they make all their money back in the first few years.”
3. “If one solar company wants to smear another all they got to do is make a bunch of negative reviews. They’re not real, don’t trust.”

Source

*Please note that these reviews are based on the latest available data and may have changed. For the most accurate and up-to-date reviews, I recommend visiting the respective platforms directly.

Areas served

Pure Energy Inc. is a solar energy company that has offices in several locations across the United States. Here are some of their known service areas:

• Colorado Springs, CO: 975 Elkton Drive, Colorado Springs CO, 80907
• Lubbock, TX: 5714 40th Street, Lubbock TX, 79407
• San Antonio, TX: There are two offices in San Antonio. One at 18847 Redland Road Suite 100, San Antonio TX, 78259 and another at 231 E Rhapsody Dr, San Antonio TX, 78216
• Waco, TX: There are two offices in Waco. One at COMING SOON, Waco TX, 76708 and another at 5900 Franklin Av Service Rd, Waco Texas, 76710

Services Offered

• Energy Services: Their mission is to be the most competitive energy brokerage in the major deregulated markets for electricity and gas for all customers. They simplify the process and find the best price for you, whether you are looking for an energy rate for your home or your business.
• Solar Services: They offer solar energy solutions, including free installations, energy-efficient upgrades, full-coverage warranties, and guaranteed annual solar production. They help you switch to solar with zero upfront costs.
• Water Purification: The company provides whole home water filtration systems, which include a water softener, drinking water system, as well as installation and supplies.

Brands Sold

We couldn’t find specific information about the brands of solar panels, inverters, and batteries sold and installed by Pure Energy Inc.

Licenses & Certifications

We couldn’t find specific information about their licenses and certifications from the search results.

Payment & Financing Options

1. Solar Loans: These fund the purchase and installation of solar panels. You can compare unsecured personal loans, home equity financing, and cash-out refinancing to find the best way to pay for solar panels.
2. Lease or Power Purchase Agreement (PPA): In this arrangement, you agree to pay a fixed monthly amount for the electricity generated by the solar panels installed on your property.
3. Outright Solar Panel Purchases: If you have the funds, you can make an upfront cash payment to purchase and install the solar panels.
4. FHA and Fannie Mae loans: These are specific types of loans that can be used for solar panel financing.
5. Home Equity Loans and HELOCs: These are loans that you take against the equity of your home.
6. Contractor Financing: Some solar installation contractors offer financing options.

Contact Information

Phone Numbers:

• (210) 439-4886
• (435) 760-0720
• (833) 937-7873
• (352) 377 6527

Email: [email protected]

Local Offices Addresses:

• 975 Elkton Drive, Colorado Springs CO, 80907
• 5714 40th Street, Lubbock TX, 79407

Headquarter Address:

• 231 E Rhapsody Dr, San Antonio, TX 78216-3115
• 18847 Redland Road Suite 100, San Antonio TX, 78259