TriSMART Solar

TriSMART Solar

TriSMART Solar Reviews

TriSMART Solar Customer Reviews

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Last Updated: June 21, 2024Views: 29

Address: 1611 Chisholm Trail, Suite 610, Round Rock, Texas, 78681

TriSMART Solar Reviews

Last Updated: June 21, 2024Views: 29

Address: 1611 Chisholm Trail, Suite 610, Round Rock, Texas, 78681

Key Facts

Since 2013

Years in businesss

3.99

Average rating

TX

State availability

25-year warranty covering panels, inverters, workmanship, production, monitoring, and roof protection

Warranty

Enphase Energy and Mission Solar Energy

Solar brands

Solar loans and support through local and state incentives

Financing options

Local Expert, Experienced Installer, Trusted Solar Provider

Acknowledgement

Experienced installer

Expertise

A+

BBB Rating

3.99

SolarReviews rating

Quick Summary

  • Overall Rating: 3.5/5 (EnergySage), 4/5 (Best Company)
  • Years in Business: Established in 2013
  • States Served: Texas, Arizona, New Mexico
  • History: TriSMART Solar has rapidly grown since its inception in 2013, becoming one of the top residential solar installers in Texas and ranking 7th nationwide for residential installations by Solar Power World.
  • Mission Statement: Not explicitly available, but they emphasize offering high-quality, affordable solar solutions to empower homeowners to own their energy.
  • Warranty Options: 25-year warranty covering panels, inverters, workmanship, production, monitoring, and roof protection.
  • Solar Panel Options: Offers products from Enphase Energy and Mission Solar Energy.
  • Solar Financing Options: TriSMART Solar provides various financing options, including solar loans and support through local and state incentives.
  • BBB Rating: A+
  • SolarReviews Rating: Not specified, but EnergySage gives them an average rating of 3.5 stars from 11 reviews.

Customer Reviews

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Company Gallery

Detailed review

Areas Served

TriSMART Solar services most areas within 400 miles of their main locations:

  • Austin
  • Dallas/Fort Worth
  • El Paso
  • Houston
  • Lubbock
  • McAllen
  • Midland/Odessa
  • San Antonio

Company Background and Experience

TriSMART Solar has established a solid presence in the solar industry over the past decade. They have completed over 5,000 installations in Texas alone. They provide comprehensive solar services, including installation, financing, energy auditing, electrical contracting, solar repair and maintenance, and community solar projects. Their expertise extends to solar, storage, EV chargers, and security systems. The company is known for completing most installations within a single day due to their experienced installation teams.

Customer Experience

Positive Reviews:

  1. Garrett from San Antonio praised the quick installation and proactive communication during the approval process (Best Company).
  2. Christine from Del Rio highlighted the seamless and quick installation process and consistent communication (Best Company).
  3. A family from Houston noticed significant savings on their electricity bills post-installation and commended the professional and efficient service (TriSMART Solar).

Negative Reviews:

  1. A user reported poor communication, unmet promises regarding energy production, and ongoing issues with system performance (EnergySage).
  2. Another customer experienced delays and unfulfilled service promises, resulting in financial strain due to underperforming panels (EnergySage).
  3. Some users have mentioned problems with customer service responsiveness and issues with the system post-installation (Best Company).

Services and Expertise

TriSMART Solar offers a comprehensive range of services:

  • Solar system installation
  • Financing options
  • Energy auditing
  • Electrical contracting
  • Solar repair and maintenance
  • Community solar projects

They handle the entire process from permits to final installation, ensuring constant communication with customers.

Credentials and Warranties

Licenses and Certifications:

  • NABCEP certified (PV-041214-004306)
  • Texas Electrician License: TECL#32259
  • Licensed and insured

Warranties:

  • 25-year warranty on panels, inverters, workmanship, production, monitoring, and roof protection.

Financing Options

TriSMART Solar offers multiple financing solutions, including solar loans, and assists customers in leveraging local and state incentives to reduce the overall cost of solar installations.

Contact Information

  • Address: 1611 Chisholm Trail, Suite 610, Round Rock, TX 78681
  • Phone Number: 888-485-5551

Our Expert Recommendation

As a solar experts, we find TriSMART Solar to be a reliable choice for solar installations in Texas. They have a solid track record, extensive service areas, comprehensive warranties, and a range of financing options. However, some customers have reported issues with post-installation support and system performance.

Pros:

  • Quick and efficient installation
  • Comprehensive warranty coverage
  • Strong customer service during the installation process

Cons:

  • Mixed reviews on post-installation support and system performance
  • Some instances of poor communication post-installation

Overall, we would recommend TriSMART Solar for their professionalism and quick installation process, but advise potential customers to ensure they have clear communication channels for any post-installation support needs.

Head Office Location

TriSMART Solar
1611 Chisholm Trail, Suite 610, Round Rock, Texas, 78681

Local Offices

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REVIEWED BY

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