Southern Energy Management

Southern Energy Management

Southern Energy Management Reviews

Southern Energy Management Customer Reviews

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Southern Energy Management Reviews

Last Updated: August 8, 2024Views: 186

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Key Facts

Since 2001

Years in businesss

5

Average rating

NC, SC, VA

State availability

5-year workmanship warranty on labor and roof

Warranty

SunPower, LG, Hanwha, and Q-Cells

Solar brands

Financing through Green Sky Credit and Mosaic, as well as purchase options

Financing options

Local Expert, Experienced Installer

Acknowledgement

Experienced installer

Expertise

No information

BBB Rating

4.6

SolarReviews rating

Quick Summary

Overall Rating:

  • Google Reviews: 4.7/5 (from 86 reviews)
  • EnergySage: 4.0/5 (from 3 reviews)
  • Best Company: 4.6/5 (from 22 reviews)

Years in Business:

  • Established in 2001, over 23 years of experience.

Locations Served:

  • Primarily serves North Carolina but also operates in South Carolina and Virginia.

History:

  • Southern Energy Management (SEM) is a North Carolina-based B Corporation specializing in solar installations, smart energy solutions, and building performance evaluations.

Mission Statement:

  • Committed to improving how people make and use energy while building a prosperous company that supports people and the planet.

Warranty Options:

  • 5-year workmanship warranty on labor and roof.

Solar Panel Options:

  • Offers panels from SunPower, LG, Hanwha, and Q-Cells.

Solar Financing Options:

  • Provides financing through Green Sky Credit and Mosaic, as well as purchase options.

BBB Rating:

  • Not explicitly mentioned.

SolarReviews Rating:

  • 4.6/5 from 22 reviews.

Customer Reviews

No reviews found.




Company Gallery

Detailed review

Areas Served

  • SEM serves various cities and counties in North Carolina, including the Raleigh-Durham area, Charlotte, and surrounding regions.

Company Background and Experience

  • Southern Energy Management is a sustainable energy services company that offers design and installation of residential and commercial solar power systems, residential energy efficiency testing, and green building certification. SEM also provides consulting services on energy code compliance, LEED designation, HVAC design, and sustainability incentives.

Customer Experience

Positive Reviews:

  1. Customers appreciate SEM’s professionalism, timely communication, and quality of work.
  2. Many clients commend the seamless installation process and post-installation support.
  3. Users frequently mention significant savings on their energy bills after installation.

Negative Reviews:

  1. Some customers reported delays in project timelines.
  2. A few clients mentioned issues with follow-up services.
  3. There were occasional complaints about communication lapses.

Customer Service:

  • SEM is praised for its customer-centric approach, with a dedicated in-house team providing a consistent and reliable experience from design to installation.

Services and Expertise

  • Services Offered: Installation, solar repair and maintenance, residential energy efficiency testing, green building certification, consulting on energy code compliance and LEED designation.
  • Expertise: Specializes in solar panel installations, energy storage solutions (Tesla Powerwall), and smart electrical panels (SPAN Panel). SEM guarantees energy production for all installations.

Credentials and Warranties

  • Licenses: General Contractor 69072U, Electrical 29835U, Plumbing 30141 I.
  • Certifications: NABCEP-certified PV installers and Technical Sales.
  • Industry Certifications: B Corporation, Energy Star Partner of the Year 2022, and others.
  • Insurance: $1,000,000 mutual liability insurance and $5,000,000 umbrella coverage.

Financing Options

  • SEM offers various financing options including loans from Green Sky Credit and Mosaic. They also provide outright purchase options to allow customers to take advantage of federal and state incentives.

Contact Information

  • Address: 5908 Triangle Dr, Raleigh, NC 27617
  • Phone Number: (919) 373-6183

Our Expert Recommendation

Based on extensive research and analysis, Southern Energy Management stands out as a reputable and experienced solar company in North Carolina. Their long-standing presence in the market, coupled with a broad range of services and strong customer reviews, makes them a solid choice for solar installations.

Pros:

  • Extensive industry experience and expertise
  • High-quality solar products and advanced energy solutions
  • Strong customer service and support
  • Good financing options and transparent pricing

Cons:

  • Some reported delays in project timelines
  • A few communication issues post-installation

Southern Energy Management is highly recommended for those looking to invest in solar energy in North Carolina. Their comprehensive services, commitment to sustainability, and positive customer feedback position them as a leading choice in the local solar market.

Head Office Location

Southern Energy Management
5908 Triangle Dr, Raleigh, NC 27617

Local Offices

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REVIEWED BY

Solar Energy Consultant

We rate solar installers from 1 to 5 stars to help you pick the best one. High stars mean they're really good at what they do and treat their customers right. Low stars? Not so much. We give credit to companies that have been around for a while, know what they are doing, have a high standard of workmanship and equipment, don’t hire subcontractors to keep the bar of solar installation quality high and have good local reviews from real customers (yes, we check if the reviews are actually real or fake). Companies we choose as top-rated know and can help with federal and local solar incentives to help you save, have good financing plans, and guarantee their work. We're here to point you to the solar companies that truly rock, making going solar easy and worthwhile for you.

Read how we rate installers

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