Smart Solar Energy

Smart Solar Energy

Smart Solar Energy Reviews

Smart Solar Energy Customer Reviews

5.0
5.0 out of 5 stars (based on 15 reviews)
Excellent100%
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Smart Solar Energy Reviews

See how much it will  cost to install solar panels for your home.

Key Facts

Since 1995

Years in businesss

4.9

Average rating

OR, WA

State availability

a 25-year Platinum Service and Labor Warranty, a 25-year Power Production Guarantee and a 25-year Solar Panel and Inverter Warranty

Warranty

German engineered panels

Solar brands

Program for clients Oregon Solar Cost Breakdown and Washington Solar Cost Breakdown

Financing options

Local Expert, Experienced Installer, Trusted Solar Provider

Acknowledgement

Experienced installer

Expertise

A+

BBB Rating

4.66

SolarReviews rating

Quick Summary

  • Overall Rating: The company earns our expert rating of 4.9, supported by the following customer reviews from top platforms:
  • Years in Business: They have been in business since 1995.
  • State Availability: Smart Solar Energy operates in the Pacific Northwest, with multiple offices in Oregon and Washington.
  • Warranty Options: They offer a 25-year Platinum Service and Labor Warranty, a 25-year Power Production Guarantee, and a 25-year Solar Panel and Inverter Warranty.
  • Solar Panel Options: Smart Solar Energy uses German engineered panels.
  • Payment Options: There is a program for clients Oregon Solar Cost Breakdown and Washington Solar Cost Breakdown.
  • BBB Rating: A+

*Please note that this information is based on the latest available data and may have changed.

Customer Reviews

July 30, 2024

The Smart Solar team was very responsive and answered all of my questions during the design and construction process. Smart Solar beat the original project schedule by nearly 2 months(!), which meant I got to have solar up before summer ended. Overall a good experience working with them.

Briana
Verified
July 19, 2024

Highly recommend Smart Solar Energy! I am a very satisfied customer. If you are looking for solar panels on your home, look no further than Smart Solar Energy. I did my research by examining the best solar companies in the Portland area and receiving quotes from the top rated companies. Smart Solar Energy was the best company for several reasons. I worked with Jordan to receive a quote and he was extremely patient, walked me through the process of going solar, provided me multiple options for solar, and was not pushy in the slightest. He helped educate me on the various factors to consider when evaluating if solar and what type of system was right for me. The best part was Smart Solar Energy had the lowest price-per-watt (make sure to calculate this when shopping offers!) and worked with me to install a system to cover almost all of my energy needs. After signing with them, I worked with Jenn (the project manager) to organize the install. Installation was completed within a week and was done flawlessly! Jenn was extremely communicative during the install process and handled scheduling the inspection, the smart meter install with PGE, and setting us up on the app to monitor our system. After the system was turned on, there were 2 panels with issues and Jenn handled everything to get the microinverters fixed. Smart Solar Energy worked very hard and provided an excellent product at the best price and flawless installation service. You should go with them, and I am confident if you research other options you will come to the same conclusion.

Joe S
Verified
June 6, 2024

I found information about Smart Solar from the website of energysage. I put my information there and after a bidding process, I selected Smart Solar for my project. They offered me a competitive quote for my project and also, they went through multiple meeting sessions to explain the process and address any queries I had. I have found them to be punctual about the schedule be it meeting or installment setup. On the day of installment, I have found them to come on time and complete the installation with very minimal issues. The system went through inspection and turned on by PGE officials and all of these was coordinated by Jenn (my project manager). In brief, it was easy to work with Smart Solar.

Md Imran Momtaz
Verified
May 27, 2024

Smart Solar Energy has been an amazing installer for our 5.7KW solar system on our house in Portland Oregon. We’re very satisfied with their service and happily recommend them to anyone looking for solar installed on their home. We were given very clear quotes for cost and timeline for installation which they held precisely to. Their workers were professional and very quick.

Patricia Fischer
Verified
May 6, 2024

I will give them 5/5 stars due to their knowledge, competitive price and professionalism in solar space. The team is great to work with and very realistic on estimation and feedback.

We had a great experience quote through install and thanks to Jordan/Jenn for all the support on this journey. We would highly recommend Smart Solar Energy

System size- 8.61kW

Microinverter – APS

Panels: REC

Cheers! PB

pankaj batheja
Verified
April 27, 2024

Smart Solar was our best price per kWh out of six bids. They were quick and responsive to questions while I was reviewing options. They did not try to upsale, if anything they did the opposite and recommended providing what I needed and not more.

I was most impressed by their follow-through after we signed a contract. They were clear on the next steps and the permitting took a little less time than anticipated. I appreciated the project management support provided to answer questions during the process and the set-up.

Alan Bauck
Verified
March 30, 2024

We chose Smart Solar because they had by far the most experience of any local installer. And, it’s obvious why that is. Smart Solar was AMAZING to work with. First, their bid was the lowest of the 5 we received. They explained things clearly from our 1st contact, never over-promised, and did everything they said they would on time and on-budget. They installed the panels despite nasty winter weather, which allowed us to have the job completed in time for receiving the federal rebate on our 2023 income tax filing. The installation was neat and quick. I’m not great at tech so I was especially pleased that, when the job was finished, they hand-held me through the process of getting the monitoring app working. I tell my home-owning friends that solar is a no-brainer, and using Smart Solar is too! We could not be more pleased with their service.

Jim OConnor
Verified
March 30, 2024

Smart Solar was exceptional from start to finish on our solar panel project, and they responded immediately whenever any questions came up. Highly recommended!

Brian Butler
Verified
March 27, 2024

Smart Solar Energy did a fabulous job of putting solar panels on our small house in Portland. When other solar companies couldn’t be bothered with a “small job” like ours and wouldn’t even give a bid, Jordan from Smart Solar studied our home roof and gave us a thorough explanation of what a small solar system could do for our energy bills as well as the resale value of our house, He was explicit about both the cost of the project (including available rebates) and the projected slow timing to completion due to expected permitting delays. He was also very honest about what made the most sense for this project rather than what might make the most profit for the company – and only the most trustworthy will put the customer first like that. Once we had an agreement, the project was turned over to Jenn to manage – she kept in touch with us every step of the way so we were always clear on what needed to happen next. Everything was efficiently taken care of from start to finish and we couldn’t be happier with the results. We have no hesitation in recommending Smart Solar for residential solar projects!

Gretchen Brauer-Rieke
Verified
February 1, 2024

I recommend Smart Solar Energy to any home owner or Business trying to go solar.

Initially, worked with Jordan in deciding the costs, equipment and timelines to install Solar. Jenn was assigned as a PM to our project. Overall experience working with Jordan and Jenn is Awesome. The work was completed as planned and discussed during the contract. The Crew was very professional, pro-active and cleaned the works space afterwards.

Balasubramanyam Chamarthi
Verified
June 12, 2023

Jordan was incredibly helpful in helping us decide if solar would work for our home. We were previously told that it would be an amazing candidate for it, but we wanted a second opinion. Jordan had shown us a breakdown of the sun and where on the home it would hit and for how long. Basically letting us know that due to some of the trees we had that it wouldn’t be the greatest and not very cost effective. We appreciate him telling us the truth and not just trying to get another sale.

Ida Turner
Verified
March 7, 2022

We had a great experience with SmartSolar and I have since recommended them to a few of my coworkers who are looking for solar panels. Our roof doesn’t have too much usable area for the panels but they were willing to do a smaller system for us from what they typically do. Troy and Jenn have been fantastic to work with – extremely prompt in their responses to the avalanche of questions we had and very communicative throughout the entire process. Troy was excellent during the initial presentation of the solar design as well as the financial aspect of it while Jenn took the reins once the project got under way. They did a great job getting all the necessary paperwork/permits/install coordinated. We are super happy with our new panels and with the entire experience.

Jakub Husek
Verified
June 26, 2020

After almost 2 years of research and multiple solar power company power interviews, none of them compared to Smart Solar Energy. They were very professional and thorough and I didn’t feel pressured anytime during the process. The sales rep understood my needs and some of the headwinds I was facing in such a long term commitment. The fact that they have the high quality panels and a 25 Year Warranty made my decision even easier. The installation went flawless even though some uneventful weather delayed it. I highly recommend that Smart Solar Energy out of Portland Oregon be part of your finalist when it comes to solar energy needs.

Emily Rosenthal
Verified
June 10, 2020

I’m happy to give this review as my experience was very positive. Smart Solar Energy in Portland helped educate me on all of my solar options, gave me an estimate, and kept to the schedule that was set. I absolutely love my panels and the value it has added to my house and wallet!  Special thanks to salesperson Jordan Showers who was very nice to work with along the way, made things very easy and clear,  and didn’t disappear once it was done.  He checked back to see how we were doing well after the panels were installed.  You don’t see that in every business. I have since recommended him a few times.

Erika Searle
Verified
June 6, 2020

Smart Solar Energy did a bang up job designing and installing our system and electric vehicle charger here in Portland. They met all of our needs and thoroughly communicated installation expectations. Despite the challenges we were faced with (solar on roof of our home and garage, relocating electrical service to garage, burying power line so it didn’t go over the backyard anymore) they went above and beyond for us. Looks great on the house, no more ugly power line over the backyard, and our electricity bills are $0. Thanks, Smart Solar Energy!

Erika Munch
Verified



Company Gallery

Detailed review

Smart Solar Energy is a family-owned solar contractor that specializes in residential solar installations. They have multiple offices in Oregon and Washington, serving customers across the Pacific Northwest. All of their installations are done in-house and they have received positive customer reviews on various online platforms.

History: Smart Solar Energy has been in the solar industry since 1995. Since then, they have installed over 14,362 solar systems and counting.

Mission Statement: It is clear that Smart Solar Energy is committed to providing clean, renewable energy to homeowners in the Pacific Northwest. They stand by their work and aim to make customers feel smart when they purchase solar from them.

Core Values: The core values of Smart Solar Energy include honesty, respect, and stellar customer service. They guarantee all of the work performed on your solar system. They also offer comprehensive support, including 15 years of project management support.

Pros and Cons

Pros

  1. Experience: Smart Solar Energy has been in the solar industry since 1995, which means they have a wealth of experience in solar installations.
  2. Quality: They use German-engineered panels, which are known for their high quality and efficiency.
  3. Warranty: The company offers a comprehensive 25-year warranty on all labor, services, and parts. This includes a 25-year Platinum Service and Labor Warranty, a 25-year Power Production Guarantee, and a 25-year Solar Panel and Inverter Warranty.
  4. Customer Service: They have received positive customer reviews on various online platforms. They also offer 15 years of project management support.

Cons

  1. Limited Geographic Reach: Smart Solar Energy primarily operates in the Pacific Northwest, with multiple offices in Oregon and Washington. This might limit their services to customers outside of these areas.
  2. BuildZoom Score: Their BuildZoom score is 90, which places them above 47% of 62,733 contractors in Oregon. While this is not necessarily a negative, it is something to consider when comparing different solar installers.

*Please note that this information is based on the latest available data and may have changed. For the most accurate and up-to-date information, we recommend contacting Yes Solar Solutions directly or visiting their official website.

Reviews

Positive Reviews

  1. Gretchen and Dave from Portland, Oregon wrote on March 27, 2024: “Smart Solar Energy did a fabulous job of putting solar panels on our small house in Portland. When other solar companies couldn’t be bothered with a “small job” like ours and wouldn’t even give a bid, Jordan from Smart Solar studied our home roof and gave us a thorough explanation of what a small solar system could do for our energy bills as well as the resale value of our house.”
  2. JohnF from Washougal, Washington wrote on February 27, 2024: “Smart Solar’s team is outstanding! Within a day or so of first contacting them, we had a detailed video call where the entire process was described and all our questions were answered.”
  3. Dan Johnson from Noti, Oregon wrote on February 23, 2024: “Only 2 of the 3 companies were willing, 1 required I purchase the panel separately, and the other wouldn’t take on my water heater need through their employed electricians.”

Negative Reviews

We couldn’t find any negative reviews for Smart Solar Energy. It seems they have a high customer satisfaction rate.

Source

*Please note that these reviews are based on the latest available data and may have changed. For the most accurate and up-to-date reviews, I recommend visiting the respective platforms directly.

Areas served

Smart Solar Energy is a solar contractor that specializes in residential solar installations. They primarily serve customers across the Pacific Northwest, with multiple offices in Oregon and Washington.

Services Offered

  • Solar Installation: They specialize in residential solar installations.
  • Warranty Services: The company offers a 25-year Platinum Service and Labor Warranty, a 25-year Power Production Guarantee, and a 25-year Solar Panel and Inverter Warranty.
  • Monitoring Services: Smart Solar Energy provides 24/7 real-time monitoring. Their monitoring staff reviews performance data on every system they’ve installed on a monthly basis.
  • Project Management Support: They offer 15 years of project management support. They take care of the incentive programs and payments, supply all the information necessary for your tax documents, and communicate with your tax professional.

Brands Sold

Smart Solar Energy uses German-engineered panels for their solar installations. However, the specific brands of solar panels, inverters, and batteries they use are not mentioned in the available resources.

Licenses & Certifications

Smart Solar Energy is a licensed solar contractor. All of their expert solar technicians are industry licensed, factory-trained, and factory-certified. Their BuildZoom score of 90 indicates that they are licensed or registered. However, the specific licenses and certifications they hold are not mentioned in the available resources.

Payment & Financing Options

There is a program for clients Oregon Solar Cost Breakdown and Washington Solar Cost Breakdown.

Contact Information

Phone number(s): (503) 420-3987 or (971) 356-1593.

Email: [email protected].

Local Offices addresses: Smart Solar Energy has multiple offices in Oregon and Washington.

Headquarters address: 10940 SW Barnes Rd, Portland, OR 97225.

Our Expert Recommendation

With a rich history dating back to 1995, the company has installed over 14,362 solar systems, demonstrating its commitment to a sustainable future.

What Makes Smart Solar Energy Stand Out?

One of the key factors that make Smart Solar Energy stand out is its customer-centric approach. The company has received positive reviews on various online platforms, with customers praising their honesty, respect, and stellar customer service. This is a testament to their dedication to ensuring customer satisfaction.

Smart Solar Energy also offers a comprehensive 25-year warranty on all labor, services, and parts. This includes a 25-year Platinum Service and Labor Warranty, a 25-year Power Production Guarantee, and a 25-year Solar Panel and Inverter Warranty. Such extensive warranty coverage is a clear indication of the company’s confidence in the quality of their products and services.

What We Liked

We were particularly impressed by Smart Solar Energy’s commitment to quality. They use German engineered panels, which are known for their high efficiency and durability. This commitment to quality extends to their team of expert solar technicians, who are industry licensed, factory-trained, and factory-certified.

Another aspect we appreciated was the company’s transparency. Smart Solar Energy provides detailed information about their services, warranties, and guarantees. They also offer 15 years of project management support, ensuring customers are well-informed and supported throughout the lifespan of their solar system.

What We Didn’t Like

While Smart Solar Energy has many strengths, there were a few areas where we felt they could improve. One of these is their geographic reach. Currently, the company primarily operates in the Pacific Northwest, which may limit their services to customers outside of these areas.

Customer Reviews

Customer reviews for Smart Solar Energy have been overwhelmingly positive. Customers have praised the company for their excellent service, with one customer from Portland, Oregon, stating that Smart Solar Energy did a “fabulous job” of installing solar panels on their small house. Another customer from Washougal, Washington, described Smart Solar Energy’s team as “outstanding” and praised their detailed and informative service.

Our Recommendation

Based on our assessment and the positive customer reviews, we would recommend Smart Solar Energy to those considering a residential solar installation in the Pacific Northwest. Their commitment to quality, extensive warranty coverage, and positive customer reviews make them a reliable choice in the solar industry.

However, as with any major investment, we advise potential customers to do their research and consider multiple options before making a decision. For the most accurate and up-to-date information, it’s best to contact Smart Solar Energy directly or visit their official website.

Head Office Location

Smart Solar Energy
10940 SW Barnes Rd # 250 Portland, OR 97225-5368

Local Offices

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REVIEWED BY

Solar Energy Consultant

We rate solar installers from 1 to 5 stars to help you pick the best one. High stars mean they're really good at what they do and treat their customers right. Low stars? Not so much. We give credit to companies that have been around for a while, know what they are doing, have a high standard of workmanship and equipment, don’t hire subcontractors to keep the bar of solar installation quality high and have good local reviews from real customers (yes, we check if the reviews are actually real or fake). Companies we choose as top-rated know and can help with federal and local solar incentives to help you save, have good financing plans, and guarantee their work. We're here to point you to the solar companies that truly rock, making going solar easy and worthwhile for you.

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