Purelight Power

Purelight Power

Purelight Power Reviews

Purelight Power Customer Reviews

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Purelight Power Reviews

Last Updated: April 8, 2024Views: 175

Key Facts

Since 2019

Years in businesss

4.8

Average rating

ID, IA, MT, OH, OR, KY, WA

State availability

20-year equipment, 10-year workmanship

Warranty

Not provided

Solar brands

$0 Down Financing, Cash, Solar Loans

Financing options

Local Expert, Experienced Installer, Trusted Solar Provider

Acknowledgement

Experienced installer

Expertise

A+

BBB Rating

4.6

SolarReviews rating

Quick Summary

  • Overall Rating: Purelight Power has a 4.9 average rating according to 748 Google reviews, 4.6 based on 114 reviews from SolarReviews, and 4.8 average rating on Yelp
  • Years in Business: Purelight Power has been in business since 2019.
  • State Availability: Purelight Power provides services in Idaho, Iowa, Montana, Ohio, Oregon, Kentucky, and Washington.
  • Warranty Options: Purelight Power provides a 20-year equipment warranty and a 10-year workmanship warranty.
  • Solar Panel Options: Purelight Power does not provide specific information about its solar panels. However, they guarantee that they only offer high-quality solar panels.
  • Payment Options: Purelight Power offers a $0 down payment option.
  • BBB Rating: Purelight Power has been a BBB-accredited company since 2019 and is rated A.

*Please note that this information is based on the latest available data and may have changed.

Customer Reviews

There are no reviews yet. Be the first one to write about your experience with the company.




Company Gallery

Detailed review

Purelight Power is a solar energy contractor based in Medford, Oregon. Since its establishment in 2019, the company has expanded into new markets across the United States. They provide homeowners with affordable solar energy solutions. The company takes pride in ensuring transparency with its process and providing high-quality solar products and installation.

History: Purelight Power was founded in 2019. In just three years, it has become one of the country’s most prominent solar energy contractors. The Portland Business Journal named Purelight Power 2022’s fastest-growing private company and the second-fastest-growing private company in 2023. The company was founded by JD Beck, Dustin Wynn, Kam Kaputska, and Damon Price.

Mission Statement: Purelight Power firmly believes that Americans deserve to own the means to power their homes, rather than renting their power from oversized, anti-competitive utility companies. By helping homeowners purchase and install solar panels, they hope to make power ownership the new normal in the United States and eliminate the decades-old presupposition that you get your energy from a utility company. They understand how vital renewable energy is to preserving America’s natural resources and want to ensure a greener future for the next generation while helping homeowners save money on their power bills.

Core Values: Purelight Power’s core values include transparency, simplicity, quality, panel warranty, performance guarantee, and workmanship guarantee. They strive to deliver a premium experience with total satisfaction for each customer.

Pros and Cons

Pros

  1. High Customer Satisfaction: Purelight Power has high customer satisfaction with an average rating of 4.65.
  2. Affordable Renewable Energy Options: The company focuses on providing affordable renewable energy options to individuals and businesses.
  3. Quality Products and Services: Purelight Power offers quality solar panels, mounting systems, charge controllers, batteries, inverters, monitoring tools, and other hardware elements.
  4. Warranty: They provide a 20-year equipment warranty and a 10-year workmanship warranty.

Cons

  1. Limited State Availability: Purelight Power provides services in a limited number of states.
  2. Lack of Transparency: Some customers have reported a lack of transparency and communication issues.
  3. Project Delays: There have been instances of project delays and installation issues.

Source 1

Source 2

*Please note that this information is based on the latest available data and may have changed. For the most accurate and up-to-date information, we recommend contacting Yes Solar Solutions directly or visiting their official website.

Reviews

Positive Reviews

  1. “Purelight Power was great to work with, providing excellent service from start to finish. Their sales department was very patient and answered all of my questions. Install was quick and painless. They did a great job following up and making sure I had all the important info for the system.”
  2. “PureLight is a great bunch of extremely knowledgeable and helpful people, and the process of going solar was made really easy with them. They really care about their clients, and do everything they can to save us money on power.”
  3. “Our experience with Purelight Power has been great. From the sale, install, and turn on of the system. Our SOLAR Guy, Neal Cook, was super helpful. He really believes in the product, and it shows in how well he works to get things done.”

Negative Reviews

  1. “Customers Be Aware! Purelight Power began my project nearly a year ago. They have since told me just 1 more week working on about 20 times now. Nothing has changed, they got the building design wrong and took months to figure out what they did wrong, they left ugly hardware with no panel on my roof because they put one in the wrong spot and didn’t pretty it up when they were done. They have told me all these great things and not followed through AT ALL. This is almost a year and this garbage still isn’t active. I can’t get in touch with anyone now and it’s been a few weeks since they have contacted me back after it was supposed to be 1 week before activation again.”
  2. “Worthy of 5 stars, but knocked down a star for taking them 4 years to make amends. The first year was very promising, but after a couple years we started realizing the system was not offsetting as much power as was promised.”
  3. “Purelight Power began my project nearly a year ago. They have since told me just 1 more week working on about 20 times now. Nothing has changed, they got the building design wrong and took months to figure out what they did wrong, they left ugly hardware with no panel on my roof because they put one in the wrong spot and didn’t pretty it up when they were done. They have told me all these great things and not followed through AT ALL. This is almost a year and this garbage still isn’t active. I can’t get in touch with anyone now and it’s been a few weeks since they have contacted me back after it was supposed to be 1 week before activation again.”

Source

*Please note that these reviews are based on the latest available data and may have changed. For the most accurate and up-to-date reviews, I recommend visiting the respective platforms directly.

Areas served

Purelight Power provides services in the following states:

  1. Idaho
  2. Iowa
  3. Montana
  4. Ohio
  5. Oregon
  6. Kentucky
  7. Washington

Services Offered

Purelight Power is a provider of renewable energy solutions with a focus on offering families and businesses safe, dependable, and cost-effective energy options.

Here are some of the services they offer:

  1. Consultation: Purelight Power has a team of consultants that guide you through the process of switching to solar and how much it can save you.
  2. Design and Savings Report: They provide a design and savings report as part of their service.
  3. Permitting: Purelight Power takes care of everything from engineering to permitting3.
  4. Installation: They install the solar power system, enabling clients to install affordable home solar with ease.

Brands Sold

Purelight Power provides solar energy solutions, but the specific brands of solar panels, inverters, and batteries they use are not explicitly mentioned on their website or in other available resources. 

They do mention that they offer high-quality solar panels1. For the most accurate and up-to-date information, we recommend contacting Purelight Power directly or visiting their official website. They should be able to provide you with the specific brands of solar panels, inverters, and batteries they use in their installations.

Licenses & Certifications

  • NABCEP Certified
  • BBB A accreditation
  • SolarEdge approved
  • SEIA accreditation
  • SEPA accreditation
  • Tesla Certified Subcontractor
  • Best Solar Companies in Iowa by Solar Power World

Purelight Power has earned recognition from several prestigious industry publications. They have been named as one of the Top Solar Contractors in 2022 and 2023 by Solar Power World.

The company has been a BBB-accredited company since 2019 and is rated A. They also hold different certifications, including those from SEIA, SEPA, Solar Power World, and the American Solar Energy Society.

Payment & Financing Options

Purelight Power offers several payment and solar financing options to make solar energy accessible to everyone:

  1. $0 Down Financing: Purelight Power offers $0 down solar financing options. This means homeowners can install a solar power system without paying any upfront costs.
  2. Energy Savings: The financing program allows homeowners to pay for the system over time through energy savings.
  3. Flexible Terms: They offer competitive rates and flexible terms to fit your needs.
  4. Tax Credits and Incentives: Homeowners will be able to take advantage of the federal and state tax credits and incentives available for solar power systems1.

Contact Information

Phone numbers:

Email: [email protected]

Local Office Address:

541 Parsons Dr, Medford, OR, 97501

Headquarters Address:

541 Parsons Dr, Medford, OR, 97501

 

Frequently asked questions

How long has Purelight Power been in business?

Founded in 2019, Purelight Power has quickly grown to be Oregon, Iowa, and Montana’s largest residential solar installer.

Who is the CEO of Purelight Power?

Jonathan Beck is the CEO of Purelight Power company.

What is the warranty on Purelight Power?

Purelight also backs up all of the work we perform on your house with our 10-year workmanship guarantee, 20-year panel warranty, and 25-year panel performance guarantee.

Our Expert Recommendation

Purelight Power Company, a solar energy contractor based in Medford, Oregon, has made a significant impact in the renewable energy sector since its establishment in 2019. With its expansion into new markets across the United States, it has quickly become one of the country’s most prominent solar energy contractors.

What Makes Purelight Power Stand Out?

Purelight Power’s commitment to providing homeowners with affordable solar energy solutions is commendable. They offer a $0 down payment option, making solar energy accessible to a wider audience. Their 20-year equipment warranty and 10-year workmanship warranty provide customers with peace of mind3.

The company’s high customer satisfaction ratings are a testament to their quality service2. They have an average rating of 4.65, reflecting their dedication to customer satisfaction.

What We Liked

We were impressed by Purelight Power’s commitment to transparency and quality. They strive to deliver a premium experience with total satisfaction for each customer. Their consultants guide customers through the process of switching to solar and how much it can save them.

What We Did Not Like

Despite the positive aspects, there were a few areas where Purelight Power could improve. Some customers reported a lack of transparency and communication issues. There were also instances of project delays and installation issues.

Customer Reviews and Reddit Feedback

Customer reviews and feedback from Reddit users provide valuable insights into the company’s operations. While some Reddit users praised the company for its services, others raised concerns about the company’s pricing and customer service.

Based on our research and customer reviews, we would recommend Purelight Power to those considering solar energy solutions. However, we advise potential customers to do their own research and get multiple quotes before making a decision.

Purelight Power has made significant strides in the solar energy sector. Despite some areas for improvement, their commitment to providing affordable and quality solar energy solutions sets them apart.

*Please note that this information is based on the latest available data and may have changed. For the most accurate and up-to-date information, we recommend contacting Purelight Power directly or visiting their official website.

Head Office Location

Purelight Power
4673 121st St, Urbandale, IA 50323

Local Offices

Social Links

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REVIEWED BY

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