Rooftop Power

Rooftop Power

Rooftop Power Reviews

Rooftop Power Customer Reviews

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Rooftop Power Reviews

Key Facts

Since 2017

Years in businesss

4.7

Average rating

RI, CT, MA

State availability

25-year warranty

Warranty

SunPower, REC, Panasonic, Maxeon, Jinko Solar

Solar brands

Solar Loans, Lease or Power Purchase Agreement (PPA), Cash

Financing options

Local Expert, Experienced Installer, Trusted Solar Provider

Acknowledgement

Experienced installer

Expertise

A+

BBB Rating

4.67

SolarReviews rating

Quick Summary

  • Overall Rating: The company earns our expert rating of 4.7, supported by the following customer reviews from top platforms:
  • Years in Business: Rooftop Power has been in business for 7 years.
  • State Availability: They are available in Rhode Island, Connecticut, and Massachusetts.
  • Warranty Options: Rooftop Power offers a 25-year warranty.
  • Solar Panel Options: The company provides a full turnkey solar installation service for nearly any residential property.
  • Payment Options: Rooftop Power offers various payment options including Loan, Cash, and PPA (Power Purchase Agreement).
  • BBB Rating: They have an A+ BBB rating.

*Please note that this information is based on the latest available data and may have changed.

Customer Reviews

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Company Gallery

Detailed review

Rooftop Power is a local solar company servicing both Massachusetts and Rhode Island. They understand the local market including rebates, incentives, local weather, building requirements, and other processes that will help to ensure a timely and quality install. They provide solar energy solutions for both business and residential clients, covering everything from the initial consultation to post-installation monitoring and repairs.

History: The company was co-founded by Hyrum Bond and Scott Brown in 2017. Hyrum Bond, with his experience in alternative energy from working with Tesla and SolarCity, moved across the country to New England to create Rooftop Power. Scott Brown, born and raised in Anchorage, Alaska, a state with the third-highest energy demand per capita, understands the importance of alternative energy.

Mission Statement: The mission of Rooftop Power is to educate consumers on the power of clean energy, deliver solar power to as many people as possible, and create a sustainable future for generations to come. They are passionate about showing homeowners throughout Rhode Island and Massachusetts how to reduce, even eliminate, monthly electric bills and create a sustainable future.

Core Values: Based on their mission statement and company description, it’s clear that they value sustainability, customer education, and quality service.

Pros and Cons

Pros

  1. Local Knowledge: Being a local company, Rooftop Power has a deep understanding of the local market, including rebates, incentives, local weather, building requirements, and other processes that ensure a timely and quality install.
  2. Experience: With several years in the business, they have a proven track record and substantial experience in the industry.
  3. Comprehensive Service: They provide a full turnkey solar installation service for nearly any residential property.
  4. Payment Flexibility: Rooftop Power offers various payment options including Loan, Cash, and PPA (Power Purchase Agreement).
  5. Warranty: They offer a 25-year warranty, which is quite competitive in the industry.

Cons

  1. Limited State Availability: Currently, Rooftop Power only operates in Rhode Island, Connecticut, and Massachusetts. If you’re outside of these states, you won’t be able to avail their services.

*Please note that this information is based on the latest available data and may have changed. For the most accurate and up-to-date information, we recommend contacting Yes Solar Solutions directly or visiting their official website.

Reviews

Positive Reviews

  1. “Very skeptical at first probably like everyone else. The sales team with Dylan, answered all my questions from the actual solar panels and equipment to the service and warranty I would expect. He was outstanding knowledgeable and readily available for my many calls. As for the team the electricians Ray and Jarret went the extra mile for panel placement, conduit hidden very well wiring in the attic on a hot day. Both extremely knowledgeable for many more questions. The roofers Jason and Juan were neat did a fantastic job and I am pleased with the appearance. 6 hours installed perfectly. Unfortunately the slowest process waiting for RI Energy to change out my meter. I would highly recommend RTP over anyone else. They truly are a team.”
  2. “Major error early on ROOFTOP was able to secure insurance funds to replace my roof. However, due to some glitches in the office, the roof shingles were put on without the needed plywood subsurface I reported that the shingles were looking very poorly and ROOFTOP came out to repair, not believing what I thought needed to be done, which was to replace the roof, but once they realize that the shingles were installed without the sub plywood base, it was quickly corrected. Other than that they’re an excellent company.”
  3. “I can’t say enough about the service from Rooftop Power. They were very professional and courteous throughout the entire process. They tell you what to expect during each phase, and they take care of all the leg work.”

Negative Reviews

  1. “Very slow in execution Do not hire rooftop power company to install solar unless you have a written agreement to complete in negotiated time. They are poor in communicating with customer unless they want something. Project has stated 15 months ago and still not in production.”
  2. “Rooftop Power has received mixed reviews regarding their customer service and installation procedure. A few clients spoke well about them, praising their knowledgeable staff and timely installation. Other clients complained of delayed installations, difficulties obtaining permits, and incomplete equipment activations.”
  3. “Customers have said the firm can be trusted, the employees are helpful and informed, and the rates are fair. On the downside, consumers have voiced dissatisfaction with the length of service waits and the lack of information provided to them during such periods.”

Source

*Please note that these reviews are based on the latest available data and may have changed. For the most accurate and up-to-date reviews, I recommend visiting the respective platforms directly.

Areas served

Rooftop Power is a local solar company that services both Rhode Island, Connecticut and Massachusetts. They have a deep understanding of the local market, including rebates, incentives, local weather, building requirements, and other processes that ensure a timely and quality install.

Services Offered

  • Residential Services:
  • Rooftop Power offers a full turnkey solar installation service for nearly any residential property.
  • They offer both rooftop and ground mount solar solutions depending on viability, and what works best for homeowners.
  • Through their partnerships, they are able to offer lease/PPA’s, $0 down finance options, and they work with any financing a homeowner prefers to use.
  • They have experience with all state incentive programs, and maintain positive relationships with program administrators to make sure their customers receive the best incentives possible.
  • Commercial Services:
  • Rooftop Power offers a full turnkey service for nearly any commercial property, small or big.
  • Whether it be a traditional rooftop installation, ground mount, or something more unique such as a carport/canopy or ballast type system, they are equipped for any job.
  • Commercial solar has many incentives available, and even programs which allow a $0 down investment to get started.
  • Additional Services:
  • With over 25+ years of experience, their sister company RTP Roofing provides many different services which complement your solar installation perfectly.
  • Whether it’s a new roof, siding, gutters, or skylights, they’ve got you covered.

Brands Sold

Solar Panels:

  • SunPower: Known for their high efficiency and durability.
  • REC: Offers a range of high-quality solar panels.
  • Panasonic: Provides reliable and efficient solar panels.
  • Maxeon: Known for their high performance and long lifespan.
  • Jinko Solar: Offers a variety of solar panels for different needs.

Inverters:

  • Enphase: Offers microinverters that are installed on each solar panel, allowing each panel to operate independently.
  • SolarEdge: Known for their power optimizers, which are installed on each solar panel, and a single inverter for the whole system.

Batteries:

  • Tesla Powerwall: Known for its sleek design and high energy capacity.
  • Sonnen Eco: Offers smart energy management features.
  • Enphase IQ: Known for its compatibility with Enphase microinverters.
  • SunPower SunVault: Offers a high battery capacity.
  • Generac PWRcell: Popular for its modular design that allows for expansion.
  • Panasonic EverVolt: Suitable for larger systems.

Licenses & Certifications

The company is licensed in three states:

  1. Rhode Island:
  • Electrical License: #AC004027-RI
  • Contractor License: GC-42278-RI
  1. Massachusetts:
  • Electrical License: #17273-MA
  • Contractor License: 155831-MA
  1. Connecticut:
  • Electrical License: ELC.0192532-E1

Payment & Financing Options

  1. Solar Loans: These loans fund the purchase and installation of solar panels. They can be either secured by the solar panels you’re financing, which means the lender can repossess the panels if you default, or unsecured through online lenders. Interest rates on solar loans generally range from 4% to 7% but can go up to around 36%.
  2. Lease or Power Purchase Agreement (PPA): In this case, a third-party (like Rooftop Power) owns and maintains your system. You pay a fixed monthly amount to the solar company, which is typically lower than your current electricity bill. This allows you to benefit from solar power without the upfront cost of purchasing the system.
  3. Cash: If you have the funds available, you can pay for your solar system upfront. This option can save you money in the long run as you won’t have to pay interest on a loan.

Contact Information

Phone Number: (833) 787-7697

Email: [email protected]

Headquarters Address: 275 W Natick Rd Suite 800, Warwick, RI 02886

Our Expert Recommendation

With a strong commitment to sustainability and customer education, Rooftop Power has established itself as a leader in the local market. Here’s our take on why Rooftop Power stands out as one of the best solar companies in the state.

What We Liked

  1. Local Expertise: One of the standout features of Rooftop Power is their local expertise. They understand the local market, including rebates, incentives, local weather, building requirements, and other processes that ensure a timely and quality install. This local knowledge is invaluable when it comes to navigating the complexities of solar installation.
  2. Comprehensive Services: Rooftop Power offers a full turnkey solar installation service for nearly any residential property. They also provide solar energy solutions for businesses, covering everything from the initial consultation to post-installation monitoring and repairs.
  3. Positive Customer Reviews: Customer reviews on SolarReviews.com and Reddit are generally positive. Customers praised the company for their professionalism, quality of installation, and excellent customer service. One Reddit user even mentioned how Rooftop Power stepped in to correct mistakes made by another company.

What We Didn’t Like

  1. Limited State Availability: Currently, Rooftop Power only operates in Rhode Island, Connecticut, and Massachusetts. If you’re outside of these states, you won’t be able to avail their services.
  2. Slow Execution: Some customers on Reddit and SolarReviews.com complained about slow execution and poor communication. One customer mentioned that their project started 15 months ago and was still not in production.
  3. Lack of Transparency: Some customers felt that they were not given complete information about the solar rebate process. This led to some confusion and dissatisfaction.

Our Recommendation

Based on our research and customer reviews, we would recommend Rooftop Power to those living in their service areas. Their local expertise, comprehensive services, and positive customer reviews make them a strong choice for anyone considering solar energy. However, potential customers should be aware of the complaints regarding slow execution and lack of transparency. As always, we recommend doing your own research and getting multiple quotes before making a decision.

In conclusion, Rooftop Power is a shining example of a local solar company doing right by its customers and the environment. They have some areas to improve upon, but their commitment to providing quality solar installations and excellent customer service is clear. If you’re in Rhode Island, Connecticut, or Massachusetts and considering going solar, Rooftop Power is definitely worth a look.

Head Office Location

Rooftop Power
275 W Natick Rd Suite 800, Warwick, RI 02886

Local Offices

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