Rooftop Power

Rooftop Power

Rooftop Power Reviews

Rooftop Power Customer Reviews

4.8
4.8 out of 5 stars (based on 41 reviews)
Excellent90%
Very good5%
Average3%
Poor0%
Terrible2%

Rooftop Power Reviews

See how much it will  cost to install solar panels for your home.

Key Facts

Since 2017

Years in businesss

4.7

Average rating

RI, CT, MA

State availability

25-year warranty

Warranty

SunPower, REC, Panasonic, Maxeon, Jinko Solar

Solar brands

Solar Loans, Lease or Power Purchase Agreement (PPA), Cash

Financing options

Local Expert, Experienced Installer, Trusted Solar Provider

Acknowledgement

Experienced installer

Expertise

A+

BBB Rating

4.67

SolarReviews rating

Quick Summary

  • Overall Rating: The company earns our expert rating of 4.7, supported by the following customer reviews from top platforms:
  • Years in Business: Rooftop Power has been in business for 7 years.
  • State Availability: They are available in Rhode Island, Connecticut, and Massachusetts.
  • Warranty Options: Rooftop Power offers a 25-year warranty.
  • Solar Panel Options: The company provides a full turnkey solar installation service for nearly any residential property.
  • Payment Options: Rooftop Power offers various payment options including Loan, Cash, and PPA (Power Purchase Agreement).
  • BBB Rating: They have an A+ BBB rating.

*Please note that this information is based on the latest available data and may have changed.

Customer Reviews

July 16, 2024

We couldn’t be more please with the attentiveness and thoroughness we received from the sales representative Brendan Rappoport. He explained everything to us in detail and answered all our questions we had. Rooftop contractors were knowledgeable in surveying our roof and attic. We couldn’t be more pleased with the outcome, especially having NO electric bill!

Thank you Rooftop we highly recommend your expertise.

Helena Chirichella
Verified
July 15, 2024

Installation Team: Gerry, Austin, Hyrum, Sam, Enrique

July 1, 2024

It was a pleasure having the team over as the guys did a great and efficient job. Everyone was highly professional as well as kind and courteous.

Inspection Team: Austin, Jaime

July 15, 2024

The team worked extremely well and efficiently with the town inspector for approval.

Sales Associate: Brendan

It was a pleasure working with Brendan as he walked me through the process and answered all my questions and concerns seamlessly. Never once did Brendan try to hard sell me as his knowledge, professionalism, kindness and patience built my trust in RTP.

Overall my experience with RTP couldn’t have been better. I am grateful for their expertise and service. If you are in New England and are interested in adding solar, don’t hesitate to connect with RTP.

CC
Verified
July 8, 2024

Roof Top Power did a wonderful job installing my 240v charger for my electric vehicle. Jarret walked me through my options in detail and did a great job executing. It is hard to find good work and I would highly recommend them in the future.

michael mcguire
Verified
July 2, 2024

Had a great experience with RTP from start to finish. Big shoutout to the install team Gerry, Jaime, Hyrum & Juan, they did a great job on install day and explaining the basics of the system!

Ricardo Blancas
Verified
June 21, 2024

Sorry this took so long in getting to you Had surgery on my hand Typing one letter at a time HYNIM< SAM &GREMY WERE THE ABSOLUE BEST INSTALLERS AND IF ANYONE WANTS THIS DONE YOU ALL WILL BE RECOMENDED HIGHLY!!!!!!

DEANNA BARROWS
Verified
June 18, 2024

good job

Gabriel Venturini
Verified
June 18, 2024

I did my homework and had several contractors give me proposals. By far the RoofTop experience was top notch. Dan came to our home, asked us what we were looking for and built a proposal just as we wanted. From the sales proposal through the installation, we were kept informed through every step of the process. Their installation team was courteous, efficient and clean.

I can’t say enough great things about our sales and installation experience but if you’re in the hunt for solar. Rooftop Power is the way to go.

Joe H

Joseph Higgins
Verified
June 13, 2024

Outstanding Performance by Austin Jaime Hyrum and Sam

Joe Demelo
Verified
June 7, 2024

I must say from sales by Brendan to installers, Austin, Ray, Hyrup, Enrique and Maddie, it was as smooth and perfect as it gets. Everything was coordinated without fault. Austin and Ray explained everything about the install as I was told would happen.

I would highly recommend this company for your solar project!

Total install was less than a day with no hickups!

Al D.

Alan Ducharme
Verified
June 5, 2024

RTP is a professional, accountable, and knowledgeable company. I had their roofing division re-roof our house, they installed an electric car charger in our garage, as well as a solar panel array rated to provide close to 100% of our household’s annual electricity usage. I found every interaction with their employees to be pleasant and they followed up with me in a timely manner throughout the installation process. I requested quotes from four other companies and ultimately selected RTP because their representatives left me with the highest level of confidence and they offered us the best value overall.

I have already recommended them to friends and colleagues and will continue to do so in the future.

Clayton Martin
Verified
May 25, 2024

Very professional, efficient and communicated each step of the way. Day of installation Gerry, Kevin, Juan and Hyrum were great. They arrived on time and worked great together. I was given before and after information and instructions of what to expect next. Very pleased and excited with my solar panels.

grace aveline
Verified
May 23, 2024

Gerry, Austin, Hyrum & Sam completed our solar panel installation yesterday. They were professional but also friendly and courteous. It looks very neat and no debris left behind. We recommend Rooftop Power to anyone wanting solar.

Chris Squire
Verified
May 15, 2024

Blake Cooke is informative, respectful, and knowledgable…honest, kind, compassionate and makes it easy to understand what solar is all about! He is 100% the real deal!

Elizabeth Rodi
Verified
May 13, 2024

Gerry, Jaime, Hyrum, and Enrique from Rooftop Power were efficient and proffesional installers. They did a great job installing our solar system. I highly recommend this team to install solar panels.

Ruben Ocan Ortiz
Verified
May 4, 2024

Andy, Jaime, Hyrum, Juan, Sam and Carlos from Roof Top Power arrived at 7:30 and Installed 38 solar panels and were done by 2. They all were very polite and professional. I never write reviews, but I was so impressed by them that I just had to write one

Jim Goryl
Verified
May 3, 2024

Had the best service with Rooftop power there team was amazing and fast, answered all my questions. Thank you to Carlos, Sam, Ray and Gerry for an amazing job!

Tina Briggs
Verified
April 28, 2024

I have Had a phenomenal experience working with Rooftop Power. They are Direct and professional.. They don’t waste your time and tell you like it is, a rare thing these days

BeLoved Son
Verified
April 25, 2024

The RTP crew were fast, efficient, polite and accommodating! Adding and rearranging our panels took about 4 hours, looks great and made sure I was happy/satisfied before the left. Great job Gerry, Jaime, Carlos and Sam! Thank You!

Ed Wardyga
Verified
April 24, 2024

Thank you for the quick, professional job that was done by Rooftop Power’s crew: Gerry, Jaime, Carlos, Sam and Juan.

Michelle Sztabor
Verified
April 23, 2024

👍👍👍👍

Yi Fang Shen
Verified



Company Gallery

Detailed review

Rooftop Power is a local solar company servicing both Massachusetts and Rhode Island. They understand the local market including rebates, incentives, local weather, building requirements, and other processes that will help to ensure a timely and quality install. They provide solar energy solutions for both business and residential clients, covering everything from the initial consultation to post-installation monitoring and repairs.

History: The company was co-founded by Hyrum Bond and Scott Brown in 2017. Hyrum Bond, with his experience in alternative energy from working with Tesla and SolarCity, moved across the country to New England to create Rooftop Power. Scott Brown, born and raised in Anchorage, Alaska, a state with the third-highest energy demand per capita, understands the importance of alternative energy.

Mission Statement: The mission of Rooftop Power is to educate consumers on the power of clean energy, deliver solar power to as many people as possible, and create a sustainable future for generations to come. They are passionate about showing homeowners throughout Rhode Island and Massachusetts how to reduce, even eliminate, monthly electric bills and create a sustainable future.

Core Values: Based on their mission statement and company description, it’s clear that they value sustainability, customer education, and quality service.

Pros and Cons

Pros

  1. Local Knowledge: Being a local company, Rooftop Power has a deep understanding of the local market, including rebates, incentives, local weather, building requirements, and other processes that ensure a timely and quality install.
  2. Experience: With several years in the business, they have a proven track record and substantial experience in the industry.
  3. Comprehensive Service: They provide a full turnkey solar installation service for nearly any residential property.
  4. Payment Flexibility: Rooftop Power offers various payment options including Loan, Cash, and PPA (Power Purchase Agreement).
  5. Warranty: They offer a 25-year warranty, which is quite competitive in the industry.

Cons

  1. Limited State Availability: Currently, Rooftop Power only operates in Rhode Island, Connecticut, and Massachusetts. If you’re outside of these states, you won’t be able to avail their services.

*Please note that this information is based on the latest available data and may have changed. For the most accurate and up-to-date information, we recommend contacting Yes Solar Solutions directly or visiting their official website.

Reviews

Positive Reviews

  1. “Very skeptical at first probably like everyone else. The sales team with Dylan, answered all my questions from the actual solar panels and equipment to the service and warranty I would expect. He was outstanding knowledgeable and readily available for my many calls. As for the team the electricians Ray and Jarret went the extra mile for panel placement, conduit hidden very well wiring in the attic on a hot day. Both extremely knowledgeable for many more questions. The roofers Jason and Juan were neat did a fantastic job and I am pleased with the appearance. 6 hours installed perfectly. Unfortunately the slowest process waiting for RI Energy to change out my meter. I would highly recommend RTP over anyone else. They truly are a team.”
  2. “Major error early on ROOFTOP was able to secure insurance funds to replace my roof. However, due to some glitches in the office, the roof shingles were put on without the needed plywood subsurface I reported that the shingles were looking very poorly and ROOFTOP came out to repair, not believing what I thought needed to be done, which was to replace the roof, but once they realize that the shingles were installed without the sub plywood base, it was quickly corrected. Other than that they’re an excellent company.”
  3. “I can’t say enough about the service from Rooftop Power. They were very professional and courteous throughout the entire process. They tell you what to expect during each phase, and they take care of all the leg work.”

Negative Reviews

  1. “Very slow in execution Do not hire rooftop power company to install solar unless you have a written agreement to complete in negotiated time. They are poor in communicating with customer unless they want something. Project has stated 15 months ago and still not in production.”
  2. “Rooftop Power has received mixed reviews regarding their customer service and installation procedure. A few clients spoke well about them, praising their knowledgeable staff and timely installation. Other clients complained of delayed installations, difficulties obtaining permits, and incomplete equipment activations.”
  3. “Customers have said the firm can be trusted, the employees are helpful and informed, and the rates are fair. On the downside, consumers have voiced dissatisfaction with the length of service waits and the lack of information provided to them during such periods.”

Source

*Please note that these reviews are based on the latest available data and may have changed. For the most accurate and up-to-date reviews, I recommend visiting the respective platforms directly.

Areas served

Rooftop Power is a local solar company that services both Rhode Island, Connecticut and Massachusetts. They have a deep understanding of the local market, including rebates, incentives, local weather, building requirements, and other processes that ensure a timely and quality install.

Services Offered

  • Residential Services:
  • Rooftop Power offers a full turnkey solar installation service for nearly any residential property.
  • They offer both rooftop and ground mount solar solutions depending on viability, and what works best for homeowners.
  • Through their partnerships, they are able to offer lease/PPA’s, $0 down finance options, and they work with any financing a homeowner prefers to use.
  • They have experience with all state incentive programs, and maintain positive relationships with program administrators to make sure their customers receive the best incentives possible.
  • Commercial Services:
  • Rooftop Power offers a full turnkey service for nearly any commercial property, small or big.
  • Whether it be a traditional rooftop installation, ground mount, or something more unique such as a carport/canopy or ballast type system, they are equipped for any job.
  • Commercial solar has many incentives available, and even programs which allow a $0 down investment to get started.
  • Additional Services:
  • With over 25+ years of experience, their sister company RTP Roofing provides many different services which complement your solar installation perfectly.
  • Whether it’s a new roof, siding, gutters, or skylights, they’ve got you covered.

Brands Sold

Solar Panels:

  • SunPower: Known for their high efficiency and durability.
  • REC: Offers a range of high-quality solar panels.
  • Panasonic: Provides reliable and efficient solar panels.
  • Maxeon: Known for their high performance and long lifespan.
  • Jinko Solar: Offers a variety of solar panels for different needs.

Inverters:

  • Enphase: Offers microinverters that are installed on each solar panel, allowing each panel to operate independently.
  • SolarEdge: Known for their power optimizers, which are installed on each solar panel, and a single inverter for the whole system.

Batteries:

  • Tesla Powerwall: Known for its sleek design and high energy capacity.
  • Sonnen Eco: Offers smart energy management features.
  • Enphase IQ: Known for its compatibility with Enphase microinverters.
  • SunPower SunVault: Offers a high battery capacity.
  • Generac PWRcell: Popular for its modular design that allows for expansion.
  • Panasonic EverVolt: Suitable for larger systems.

Licenses & Certifications

The company is licensed in three states:

  1. Rhode Island:
  • Electrical License: #AC004027-RI
  • Contractor License: GC-42278-RI
  1. Massachusetts:
  • Electrical License: #17273-MA
  • Contractor License: 155831-MA
  1. Connecticut:
  • Electrical License: ELC.0192532-E1

Payment & Financing Options

  1. Solar Loans: These loans fund the purchase and installation of solar panels. They can be either secured by the solar panels you’re financing, which means the lender can repossess the panels if you default, or unsecured through online lenders. Interest rates on solar loans generally range from 4% to 7% but can go up to around 36%.
  2. Lease or Power Purchase Agreement (PPA): In this case, a third-party (like Rooftop Power) owns and maintains your system. You pay a fixed monthly amount to the solar company, which is typically lower than your current electricity bill. This allows you to benefit from solar power without the upfront cost of purchasing the system.
  3. Cash: If you have the funds available, you can pay for your solar system upfront. This option can save you money in the long run as you won’t have to pay interest on a loan.

Contact Information

Phone Number: (833) 787-7697

Email: [email protected]

Headquarters Address: 275 W Natick Rd Suite 800, Warwick, RI 02886

Our Expert Recommendation

With a strong commitment to sustainability and customer education, Rooftop Power has established itself as a leader in the local market. Here’s our take on why Rooftop Power stands out as one of the best solar companies in the state.

What We Liked

  1. Local Expertise: One of the standout features of Rooftop Power is their local expertise. They understand the local market, including rebates, incentives, local weather, building requirements, and other processes that ensure a timely and quality install. This local knowledge is invaluable when it comes to navigating the complexities of solar installation.
  2. Comprehensive Services: Rooftop Power offers a full turnkey solar installation service for nearly any residential property. They also provide solar energy solutions for businesses, covering everything from the initial consultation to post-installation monitoring and repairs.
  3. Positive Customer Reviews: Customer reviews on SolarReviews.com and Reddit are generally positive. Customers praised the company for their professionalism, quality of installation, and excellent customer service. One Reddit user even mentioned how Rooftop Power stepped in to correct mistakes made by another company.

What We Didn’t Like

  1. Limited State Availability: Currently, Rooftop Power only operates in Rhode Island, Connecticut, and Massachusetts. If you’re outside of these states, you won’t be able to avail their services.
  2. Slow Execution: Some customers on Reddit and SolarReviews.com complained about slow execution and poor communication. One customer mentioned that their project started 15 months ago and was still not in production.
  3. Lack of Transparency: Some customers felt that they were not given complete information about the solar rebate process. This led to some confusion and dissatisfaction.

Our Recommendation

Based on our research and customer reviews, we would recommend Rooftop Power to those living in their service areas. Their local expertise, comprehensive services, and positive customer reviews make them a strong choice for anyone considering solar energy. However, potential customers should be aware of the complaints regarding slow execution and lack of transparency. As always, we recommend doing your own research and getting multiple quotes before making a decision.

In conclusion, Rooftop Power is a shining example of a local solar company doing right by its customers and the environment. They have some areas to improve upon, but their commitment to providing quality solar installations and excellent customer service is clear. If you’re in Rhode Island, Connecticut, or Massachusetts and considering going solar, Rooftop Power is definitely worth a look.

Head Office Location

Rooftop Power
275 W Natick Rd Suite 800, Warwick, RI 02886

Local Offices

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REVIEWED BY

Solar Energy Consultant

We rate solar installers from 1 to 5 stars to help you pick the best one. High stars mean they're really good at what they do and treat their customers right. Low stars? Not so much. We give credit to companies that have been around for a while, know what they are doing, have a high standard of workmanship and equipment, don’t hire subcontractors to keep the bar of solar installation quality high and have good local reviews from real customers (yes, we check if the reviews are actually real or fake). Companies we choose as top-rated know and can help with federal and local solar incentives to help you save, have good financing plans, and guarantee their work. We're here to point you to the solar companies that truly rock, making going solar easy and worthwhile for you.

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