North Texas Solar Reviews

I’ve owned my solar system, installed by North Texas Solar, for 4 years now.

The system works great and delivers exactly what North Texas Solar promised.

About a year ago, one of my panels was not functioning properly. I contacted NTS about it. They evaluated it and came out and fixed it, no questions asked!

Outstanding company.

Very professional people that get the job done! Willing to work with me to get things working like I prefer while staying within code specs. A real standout thing is: they deliver exactly what they promise – no excuses, no compromises, no extra charges. I wish more companies operated this way. I could go on and on but just know, I’m a very happy customer!

Great service and support. Producing enough energy to pay for itself.

Excellent attention to detail from the team, as well as top notch customer service. Listened to my preferences and we were able to come up with a system that works for my home and my pockets.

Once we installed our solar panels by North Texas Solar, we were very pleased to see our electric bill drop to nearly20% of what it was prior to going solar.

North Texas Solar is truly an original Texas solar company and they have excellent customer care. They answered all of my questions, didn’t sell me on anything but rather educated me on how solar works and what would be best for my home. I haven’t paid a utility bill in months and my solar + battery backup system is working perfectly!

I was sold on their lifetime warranty and their equipment warranties which are best in class from everything I researched. I actually just had them install an EV charging station in my house and it is great because it syncs directly into my photovoltaic system. There’s nothing like owning your power, especially when energy rates are through the roof.

Highly recommend giving this team of experts a call if you are considering going solar. They’ve been helping Texans since 2015 and they are not some nationwide solar company. True Texans serving their community with the best service. Thank you North Texas Solar!

Dallas Fort Worth’s best solar company hands down!

This is our second home install of solar by North Texas Solar and we would not have anyone else should our needs change for more solar. Zack and Tom have been Professional for all our installs. Our previous home was a 5000W with our barn being a 3000W; both with battery back up. Our present home is a 12000W battery back up system. Whenever we had an electric outage, we did not even know it because the system switched to battery instantly. Our only clue was the lack of the digital oven clock. My opinion is the money is well spent with a battery back up system by North Texas Solar….$$ is of no value in the Bank!!

North Texas Solar has always come through for us.

Installation was quick and we’ve had no problems. They had to take the panels off when we replaced the roof. Again no problems.

We couldn’t be happier with North Texas Solar’s services for our solar needs. Their solar panels and batteries have been running flawlessly for over 4.5 years now, exceeding all our expectations. The system even performs better than expected during power outages, which are all too common in our area. We extend our sincerest appreciation to Jake and Tom for their exceptional customer service and for providing us with clear expectations from the start.

We have had a superlative experience with North Texas Solar. Jake and Zack are incomparably good to work with, very patient and responsive, and super professional. The crews were polite and accommodating as well, allowing me to watch every step of the process and making the entire process delightful. The system is incredible so far and promises to be even better with time. Above all, it is great to work with a local company with a great reputation. Don’t hesitate to invest your “energy” with these folks – they are top notch!

I highly recommend anyone needing solar panels installed, an off grid outback system, or battery storage anywhere in DFW call North Texas Solar. They are professional, responsive, on time, and it’s very hard to miss them with anything solar related!!

This is a comprehensive review of our experience with North Texas Solar and the installation of solar panels on our home. This review period spans six months, from our first contact with NTS through today, after a couple of months of observation and experience with the system.

Please read my notes below, but in summary, we found North Texas Solar to be a great company to work with and can easily recommend them for a solar system of any size.

Bid – The bid process we took on involved three competing companies. It was important for us that the successful bidder be licensed/bonded and insured for the work that they were about to perform. North Texas Solar met that requirement for us. They also took the time, both in person and over the phone/email, to answer any of our questions. This was our first solar project, and as such, we had a lot of unknowns. NTS was very responsive and helped to ease any concerns that we had.

Financing – There are primarily two options to purchasing a solar power system. Either buy the entire system up front, or finance. We chose to go the financing route. NTS was able to help set that up for us with a lending institution that had great rates/terms that met our needs. At the time of our purchase, there was a federal tax credit of 23% of the overall cost of the system. The lending company took that into account when calculating our principal.

Install – The actual installation was very quick – just one day for 20 panels on our single-story home. What took time, however, was everything that had to take place prior to installation. This included a thorough site inspection, permits and notifications to government agencies and utilities. All this coordination was handled by North Texas Solar, who kept us informed as to the progress each step of the way.

Performance – To date we are producing about twice (or better) the energy than we are using. That is to say that we ‘export’ a fair amount back to the grid. Granted, we’re talking about late fall and winter months when we are not running the AC. However, those credits accrue and should pay off come summertime. Our solar array is managed by a system called Enphase, which I can monitor via web or app. I also keep very close tabs through the website Smart Meter Texas, which has precise measurements of power being imported/exported through our meter to our power company.

Communication – I think that one of the biggest challenges between a company and its customers is good communication. To their credit, NTS went above and beyond in staying in touch with us throughout the entire process. If at any time I had a question about the project, my concerns were quickly answered. Good customer communication is one of the many things that NTS does right.

Patience – This project does not happen overnight. There are many steps along the way, and it has taken months from initial bid to the point where I was truly seeing credits building up with our power company. Here is a glimpse of what some that looked like:

• July 26 – Initial meeting/bid

• August 16 – Contract signed, and site survey completed. This also started the period of permits and notifications to various government agencies and utilities.

• October 14 – Actual install of equipment, which took just one day and was up and producing power immediately.

• December 13 – Power company credits applied to billing cycle. Even though we were producing our own power, and offsetting what we were importing, it took a couple of billing cycles for that to show up on our electric company statement. This has nothing to do with North Texas Solar (or any installer). It’s just the pace of things around here with the power company.

To date we are very satisfied with our system, as well as the workmanship and support that we received from North Texas Solar. We highly recommend them and would call on them for any future solar projects.

The level of unprofessional courtesy from this company is unreal… now I know everyone in the state of texas is accustomed to very poor service and ghosting from various service companies for some reason or another ! That’s a totally different conversation… I called this company to get a off grid setup installed, the lady on the phone set me up for 12/21 @10am, I was like that’s great.. but that time came an past with no call, and then no one would answer their phone or return voice messages about what happened ,so save yourself the time and hassle and choose another company. I have screen shots of the calls just in case someone tries to reply with fluff about reach out and discuss your concerns

Unfortunately our experience with savings has not been at all what we were told. Our loan payment is $117 a month and we get an average savings off our electricity bill of $50 a month if we’re lucky. Knowing what we know now we would’ve never done this deal.

North Texas Solar did a great job putting 2 sections of solar panels on our roof and batteries in our garage. When the Texas power went down for over a week last year, we had constant power in our house the whole time. The rest of the state had rolling blackouts!

Very happy with the service and communication. They’ve done excellent at customer service both before and after install. I’d be very happy to use again in the future and recommend to others. We had panels as well as two enphase backup batteries installed and Zack and Jake were great every step of the way, even going beyond to help us with an electrician for the AC soft starter.

I had a great experience with North Texas Solar for my 6.5kw solar system with microinverters. Jake was great at explaining the costs and benefits of the different options available and responded promptly throughout the whole process. I’ve had the system for about 6 months now and it’s performing similar to projections. If you’re considering solar panels, I highly recommend giving them a chance to earn your business.

Updating this review as of 11/15/22…it took a while, but to their credit, they made good and all my panels are now fully functioning. Credit Jake and North Texas Solar for being faithful to the task.

Updating this review as of 8/5/21…Jake has reached back out to rectify shortcomings. Not everything is working as of yet, but the gesture is appreciated.

It all started with what I thought would be a simple mapping (10 panels) and adding 5 more panels to my existing system. This began in Oct 2020. Here I am in July 2021 and the work has never been completed. While installing the new panels I had a pre-existing microinverter stop working (was it North Texas Solar’s fault? I don’t know, but it worked before they were there). To their credit, they replaced the microinverter at no cost, but then the trunk line to another panel went down. I explained that I would pay for parts and labor to make my system whole. After countless emails and even a few phone calls, I have been forced to abandon my quest with North Texas Solar. I would not recommend them.