Key Facts
Years in businesss
Average rating
NY
State availability
warranty for 25 years
Warranty
REC Alpha Pure, QCell
Solar brands
Green Jobs Green New York (GJGNY), First New York Federal Credit Union (FCU), Affordable Solar, VSECU Financing
Financing options
Local Expert, Experienced Installer, NABCEP Certified
Acknowledgement
Experienced installer
Expertise
A+
BBB Rating
4.57
SolarReviews rating
Quick Summary
- Overall Rating: The company earns our expert rating of 4.4, supported by the following customer reviews from top platforms:
- Rating: 4.6 based on 174 Google reviews
- 3.1 based on 19 reviews from Yelp
- Rating: 4.6 from 67 reviews on Facebook
- 4.57 from 77 Reviews on SolarReviews
- 5 based on 45 reviews from Energysage
- Years in Business: Kasselman Solar has been installing solar since 2014. However, it’s an affiliate of Kasselman Electric, which has been in business for over 70 years.
- State Availability: They primarily serve New York State. They service residential solar and commercial solar markets in Albany, Schenectady, Troy, Saratoga Springs, Colonie, Kingston, Westchester, Rockland, Hudson Valley, Loudonville, Rensselaer, East Greenbush, Greenwich, Queensbury, Lake George, Slingerlands, Delmar, Selkirk, Clifton Park, Latham, Wynantskill, Scotia, Glenville, Niskayuna, Cohoes.
- Warranty Options: All of Kasselman Solar’s installations, including the solar panels, are under manufacturer warranty for 25 years.
- Solar Panel Options: The company installs high-efficiency solar panels that blend seamlessly with the roof. They use the best solar panels from the most trusted and experienced manufacturers. Their REC Alpha Pure solar panels are among the most powerful and efficient ever made, while their QCell solar panels provide the most aesthetically attractive and cost-effective solution.
- Payment Options: They offer several financing options for their customers. They work with government programs and independent credit unions to secure the best rates possible. They use three trusted, private lenders to fund their residential projects.
- BBB Rating: Kasselman Solar has an A+ rating from the Better Business Bureau.
*Please note that this information is based on the latest available data and may have changed.
Customer Reviews
Installation is great as many have noted. The issue is that once you need service be prepared to wait and then spend more because you were made to wait. The service crews come down from Albany so if you live in Westchester – be prepared to wait — I am not sure if there is a more local operation to work with but it is worth researching before you take the plunge.
Installation was excellent. Communication during the installation process was spotty. We initially had an excellent, detail-oriented project manager who went on family leave and then suddenly left the company. The replacement person was difficult to reach and multiple emails bounced. After some effort I reached the support department and got the help I needed. Overall I’m happy with the engagement.
I went to three different providers before choosing and commiting to KS. Kasselman Solar (most specifically David Kowalsky) took his time to go over design, pros and cons, advantages, tax incentives, etc.. They take the installation from end to end. Including permit and utility company integration. So in other words, you put the roof and they take care of the rest for you. Speaking of roof, did I mention my Roof wasn’t new and in it’s last licks and they also took care of that too. Definitely pleased with their service and I am already looking at credits with my Electricity Bill. What’s not to like?
Kasselman Solar was top notch from start to finish. David Kowalsky, my Pv Design Engineer was a pleasure to work with. He was on top of everything. The quality of the product and the installation is 10 out of 10. My system is 8.3 kw and has cut my utility bill in half.
Kesselman make are decision to go solar easy. I’ll definitely recommend it.
Communication was direct and timely. Installation went as planned with good coordination between Propane supplier for final connections. I’m very pleased with final result.
We installed solar from Kasselman in Jan and can’t expect any better service. We compared prices across many vendors and no one can beat them even close.
David Kowalsky of Kasselman designed a System for me last year.
We had some worries getting the permits with the local DOB due to COVID. But the system was installed late in December 2020, just in time to include it when I filed my taxes and claimed my Tax Credits.
Winter’s shortened days did not generate much power but by March my Utility bill showed me with a surplus. I have become very aware of sun these days, checking the ‘mySolar Edge’ AP frequently to see how its doing.
Thanks also to the Installation crew, my 14 panels were installed in one day (and December’s days are short ones). Nick Coveney and the remote support were also great. When I had questions or concerns they were always quick to respond.
I already knew the Kasselman name as Electrical contractors on projects I have done in the Albany and Kingston areas. Initially I was afraid to use them in Northern Westchester, but their new Poughkeepsie is much closer to my home.
I would definitely recommend Kasselman.
When I started to shop for our long term solar investment we were looking for a reliable honest and reputable company- Kasselman and the entire team met our expectations and beyond. The sale process by David Kowalsky was smooth. David provided great details and was knowledgeable about the product. The next step in the process was the actual commitment and getting to know our project manager, Alex Martin. Alex has been very professional and attentive throughout this process. Alex has gone above and beyond, providing not only superb customer service but continuance updates and following up with all documentation and details of the process. Alex really listens to his clients and provides reasonable accommodations when asked. I was very appreciative about certain design questions and Alex went the extra mile to make my wife and I very comfortable with this process. The installation crew was extremely knowledgeable and professional. The craftsmanship and attention to customers expectations and details is beyond impressive. Our installation is top notch and impeccable. It’s not only very clean…it is seemingly discreet and functional. I would like to thank the Kasselman family! I really feel like this company – seems like a big family and all employees are very happy and speak highly about their employer. There is something to be said about this! It clearly comes across in every interaction I have experienced during this process. I highly recommend this company and look forward to the superb customer support of my system. Keep up the good work ALL!
Kasselman solar is amazing start to finish. I had been considering solar for our new home. I went online and did some research. A few days later an ad pops up for Kasselman and i look into and inquire about more info. Not 20 minutes goes by and i recieve a call . super friendly full of info. I agree to a zoom consultation after giving some basic info on usage location so on. Zoom call starts. Bam they have everything laid out super plain english answer questions with ease break it down. Amazing!!!! Agree quickly affer to move forward. Evdry step is laid out by the project manager. Right down to financing and how to get the most grants and assistance possible. My busy scheduke lead to delays no issue from them. Some friendly hey still theres. And even help filing the proper paperwork with the town and with the load company. Crew came out intall seamless no conduit running over my roof panels are amazing to look at crew super personable joming good time all day. Well half a day actually they are FAST! Impressed if i decide to add on i will use kasselman for sure!!!
I had a solar system installed in July 2020 and I love it! Installation was fast and I produce enough electricity for all my needs including an electric car.
The team at Kasselman were great right from the Start. I used a 3rd Party to get recommended Solar specialty firms in our Capital District area that were 4 out of 5 stars or better. Kasselman was listed, doing some research of my own I found that several of my friends had friends that had used them, and were completely satisfied with their work.
I went to their website and put in a rough description of my needs and the desire to have them come out for an appraisal of our property. I was to say surprised to get a response within 10 minutes and an appointment because of Covid was done virtually online.
After a couple of conversations with their designer Michael White a system was set arrangements to set up payments via online with Steven Clemens and pricing discussed and agreed upon dates were set and we needed only to await the weather breaking in early Spring.
Well my systems parts all arrived early so Shannon Hartz called and gave my wife and I the opportunity to have our system installed the following Monday if it was convenient for us. It was and she quickly coordinated the process getting the staffing need to our home to complete our system before a storm arrived.
In short our system was completed in just under one day by what amounted to two crews working in tandem to beat Mother Nature. We need only the inspections by their installation inspector and one by National Grid and we will be Solar Powered!
Kasselman is a great group, and a well oiled machine when their working. They all wore masks for Covid and the cold and our installation went off without an issue. I highly recommend them and if they ask, I would greatfully show our system to their potential client.
Respectfully,
David & Stephanie Pitzer
~~~ Followup ~~~
We have had our panels up and online now for 4.5 months. We have paid for zero electricity only a $16.85 connection fee for the last 4 months while running of whole house electric AC whenever the outside air temperature is 78 degrees or more. We have generated enough “extra power” to have built up a credit of 4x our monthly average usage prior to the panels which should cover our electric costs when the panels are covered with snow.
So given the decision on yes or no to solar, it’s a definitely yes, and the installation definitely Kasselmann!
Dave and Stephanie Pitzer
Kassleman was great. Their team was responsive, kept me updated, profession, and quick to do their work.
From our sales rep, David, to our PM, Alex, and to all the stellar guys who installed our panels, Kasselman Solar was consistently professional, friendly, communicative, and on time. We researched a lot of companies before choosing Kasselman, and I feel GREAT about our choice. Thanks again!
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Detailed review
Our Expert Recommendation
With its roots in Kasselman Electric, a third-generation family business with over 70 years of experience, Kasselman Solar brings a wealth of knowledge and expertise to the table.
What Makes Kasselman Solar Stand Out?
One of the key factors that make Kasselman Solar stand out is its commitment to quality and customer satisfaction. The company has an impressive average rating of 4.57 from 77 reviews, reflecting its dedication to providing excellent service. It’s also noteworthy that Kasselman Solar holds several licenses and certifications, including NYSERDA Quality Solar Installer with Gold Status and NABCEP certification, further cementing its reputation as a reliable and professional solar installer.
Kasselman Solar’s product offerings are another strong point. They install high-efficiency solar panels from trusted manufacturers and offer a 25-year manufacturer warranty. This commitment to quality products ensures that customers receive the best-performing solar energy systems.
What We Liked
During our research, we were particularly impressed by Kasselman Solar’s comprehensive service offerings. In addition to residential and commercial solar installations, they also install battery systems and offer several financing options. This wide range of services makes it easier for customers to find a solution that fits their specific needs.
We also appreciated Kasselman Solar’s transparency and commitment to customer education. Their website provides detailed information about their products and services, helping customers make informed decisions.
What We Didn’t Like
Despite the many positives, there were a few areas where Kasselman Solar could improve. Some customers reported issues with the system not covering the promised percentage of their electric bill. Additionally, there were complaints about the salespeople not being upfront and the customer service being poor. These are areas that Kasselman Solar should address to enhance customer satisfaction.
Customer Reviews and Reddit Insights
Customer reviews and discussions on Reddit provide valuable insights into Kasselman Solar’s performance. Many customers praised the company’s professionalism and the quality of their installations. On Reddit, users highlighted the importance of owning the panels rather than leasing them from an installer. This sentiment aligns with Kasselman Solar’s approach, as they offer several financing options to help customers own their solar systems.
Our Recommendation
Based on our research and assessment, we would recommend Kasselman Solar to those considering solar installations in New York. Their commitment to quality, comprehensive service offerings, and positive customer reviews make them a strong choice. However, potential customers should be aware of the reported issues and ensure they have a clear understanding of what to expect from their solar system.
Kasselman Solar is a shining example of a company leveraging decades of experience to drive the renewable energy sector forward. Their dedication to quality and customer satisfaction sets them apart as one of the best solar companies in the state.
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