Horizon Solar Power

Horizon Solar Power

Horizon Solar Power Reviews

Horizon Solar Power Customer Reviews

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Last Updated: June 21, 2024Views: 23

Address: 27368 Via Industria Suite 101 Temecula, CA 92590

Horizon Solar Power Reviews

Last Updated: June 21, 2024Views: 23

Address: 27368 Via Industria Suite 101 Temecula, CA 92590

Key Facts

Since 1998​

Years in businesss

2.6

Average rating

CA

State availability

No information

Warranty

Enphase Energy, SolarWorld, SMA America, Canadian Solar Inc., LG Solar, SolarEdge Technologies

Solar brands

Solar loans, leases, and Power Purchase Agreements (PPAs)​

Financing options

Trusted Solar Provider

Acknowledgement

Experienced installer

Expertise

No information

BBB Rating

4

SolarReviews rating

Quick Summary

  • Overall Rating: 4.0/5 on EnergySage.
  • Years in Business: Established in 1998.
  • States Served: Primarily California.
  • History: Horizon Solar Power was founded in 1998 and has grown to become a significant player in the residential solar market in Southern California. In 2020, it was acquired by Sungevity.
  • Mission Statement: Focused on providing superior customer service and designing solar systems to meet customers’ energy needs and financial goals.
  • Warranty Options: Information on specific warranty options is not detailed, but industry standards typically include 25-year performance warranties on panels and 10-year warranties on inverters and installation.
  • Solar Panel Options: Offers a variety of solar panels, often including brands like SolarEdge.
  • Solar Financing Options: Provides multiple financing options, including solar loans, leases, and Power Purchase Agreements (PPAs).
  • BBB Rating: Not currently available; the company’s license has been revoked.
  • SolarReviews Rating: 4.0/5 from 15 reviews.

Customer Reviews

There are no reviews yet. Be the first one to write about your experience with the company.



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Company Gallery

Detailed review

Areas Served

Horizon Solar Power serves a wide range of areas across Southern California, including over 50 cities from San Diego to Riverside. Their main offices are located in Temecula, Hemet, Redlands, and Palm Springs.

Company Background and Experience

Horizon Solar Power specializes in residential and commercial solar system design and installation. They have completed over 500 installations since 2010, ranking highly in national and state contractor lists. They focus on personalized service, tailoring solar solutions to fit specific customer needs.

Customer Experience

Positive Reviews:

  1. Customers praised the knowledgeable and professional sales team.
  2. Many appreciated the efficient installation process.
  3. Some noted significant reductions in their energy bills after installation.

Negative Reviews:

  1. Complaints about the company not honoring promotional offers, such as gift cards.
  2. Issues with communication and follow-up after the initial consultation.
  3. Dissatisfaction with delays and lack of response from customer service.

Services and Expertise

Horizon Solar Power offers:

  • Residential and Commercial Solar Installations: Custom designs based on energy needs and financial goals.
  • Evaluation and Design: Comprehensive energy evaluations and tailored solar designs.
  • Solar Financing: Multiple options to make solar accessible to a wider customer base.

Credentials and Warranties

  • Certifications: HERO Certified Contractor, SolarEdge Preferred Installer.
  • Licenses: Their contractor license is currently revoked, impacting their ability to contract legally.
  • Warranties: Generally includes industry-standard warranties, though specifics are not detailed.

Financing Options

Horizon Solar Power provides various financing options:

  • Solar Loans: Financing through loans to purchase the system.
  • Solar Leases: Leasing options where the company retains ownership of the system.
  • Power Purchase Agreements (PPAs): Customers pay for the power generated rather than the system itself.

Contact Information

  • Address: 27368 Via Industria Suite 101, Temecula, CA 92590
  • Phone Number: +1 855-647-5061

Our Expert Recommendation

Pros:

  • Long-standing presence in the industry with a focus on customer service.
  • Variety of financing options to suit different customer needs.
  • High ratings on some review platforms.

Cons:

  • Current license revocation raises concerns about legal and operational status.
  • Mixed customer reviews, with notable issues in communication and follow-up.

While Horizon Solar Power has a strong history and offers comprehensive services, the current license issues and mixed customer reviews suggest potential risks. If considering them for your solar installation, it is advisable to ensure their legal status is resolved and to verify current customer experiences. For those in Southern California, they remain a viable option with careful consideration of recent operational challenges.

Head Office Location

Horizon Solar Power
27368 Via Industria Suite 101 Temecula, CA 92590

Local Offices

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REVIEWED BY

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