Excite Energy (former SolarNorcal, LLC) Reviews

SolarNorcal, LLC DBA Excite Energy are solar engineering experts, ready to help with all solar and renewable energy needs. They have a team of expert technicians certified for both residential and commercial solar installations. In addition to solar services, they also specialize in certified residential and commercial electrical services. Their expertise extends to renewable energy setups such as generators and electric vehicle chargers. They have a full-service engineering team that can assist with planning, drafting, and other services.

History: SolarNorcal was started in 2014. Over the years, they have built one of the top reputations in the community with hundreds of installations. Their experience has ranged from residential roof, ground mount, and shade structure installations through large commercial carports, roof mounts, and ground mounts. They have experience with installs ranging from 8 – 1000+ solar panels. They were authorized installers for SolarWorld before they were closed and now are authorized installers for Panasonic.

Mission Statement: Their mission is to provide the best energy solutions available at a competitive cost with 100% customer satisfaction.

Core Values: Their core values are centered around providing the best solar products and services available at a competitive cost with 100% customer satisfaction. They recognize in a hyper-competitive marketplace, keeping their customers and employees happy is priority number one.

Pros and Cons

Pros

1. Expertise: They are solar engineering experts with a team of technicians certified for both residential and commercial solar installations.
2. Experience: SolarNorcal has experience with installs ranging from 8 – 1000+ solar panels.
3. Comprehensive Warranty: The company offers a 25-year labor warranty on their panels, direct from Panasonic for residential solar installations.
4. Variety of Products: They offer a range of products including Hanwha Q-Cells Solar Panels, Panasonic Evervolt Battery System 3.0, Enphase microinverter system, SolarEdge Energy Hub inverters, Tesla Powerwall, and FranklinWH Racking.
5. Customer Satisfaction: SolarNorcal have a rating of 4.77 based on customer reviews.

Cons

1. Limited State Availability: Currently, they only operate in California.
2. Customer Complaints: There have been some complaints about the company, such as installers not showing up as scheduled and damage to property during installation.

*Please note that this information is based on the latest available data and may have changed. For the most accurate and up-to-date information, we recommend contacting Yes Solar Solutions directly or visiting their official website.

Reviews

Positive Reviews

1. “I strongly recommend excite energy for getting your solar system. They have been very helpful in answering all my concerns patiently and made sure all the processes are executed seamlessly. Colm, who installed the solar, did a very great job.”
2. “There were some bumps in the process but overall Excite energy and their staff delivered the promised results for a reasonable cost. Despite the pressures from PGE timelines for NEW 2.0 vs 3.0, Excite staff remained focused and positive, While providing open communication with me during the whole process to satisfy my concerns.”
3. “At [Company Name], we are your solar engineering experts, ready to help you with all of your solar and renewable energy needs. With our extensive experience and commitment to quality, you can trust us to provide dependable solutions that will meet your residential or commercial energy goals.”

Negative Reviews

1. “STAY AWAY!! I am one of the customer so I can give first hand information right from installation to post installation support. It was bad experience all along. My installation work was about to start on the day, so I took day off so installers could get to my house and install. Installers did not show that day and did not even bother to call. Considering, I had taken day off for installation and left my work. So I called Heath, he was not even apologetic and instead told me it’s common in construction business for people to not show up. Really, that’s how you run your business…”
2. “After few days, their crew came to install panels and ready to install. By chance, I happened to notice that they were installing different panels than what I paid for. If I would had not noticed they would have installed wrong panels. How can one miss it? So I called Heath again, he started blaming me for their mistake that I should have got these panels instead, then he started blaming his crew. He chose to focus on blame game rather than the issue… Very unprofessional…”
3. “Later I noticed they damaged drive way and concrete of the house.”

Source

*Please note that these reviews are based on the latest available data and may have changed. For the most accurate and up-to-date reviews, I recommend visiting the respective platforms directly.

Areas served

SolarNorcal, LLC DBA Excite Energy primarily operates in California.

Services Offered

• Solar Engineering: They are solar engineering experts, ready to help with all of your solar and renewable energy needs.
• Residential and Commercial Solar Installations: Their team of expert technicians is certified for both residential and commercial solar installations.
• Backup Power Solutions: They offer a range of backup power solutions to optimize the use of your solar power system, giving you peace of mind during any unforeseen power outages.
• Residential and Commercial Electrical Services: In addition to solar services, they also specialize in certified residential and commercial electrical services.
• Renewable Energy Setups: Their expertise extends to renewable energy setups such as generators and electric vehicle chargers.
• Full-Service Engineering Team: They have a full-service engineering team that can assist with planning, drafting, and other services to take your project to the next level.

Brands Sold

Solar Panels:

They are authorized installers forPanasonic.

The company also offers Hanwha Q-Cells Solar Panels.

Inverters:

They offer Enphase microinverter system and SolarEdge Energy Hub inverters.

Batteries:

SolarNorcal offers the Panasonic Evervolt Battery System 3.0.

They also offer the Tesla Powerwall.

Licenses & Certifications

1. They are a California Licensed Professional Engineering firm.
2. The company is a C-10 Contractor.
3. Their license number is 1018541.

Payment & Financing Options

1. Loan: Buying a solar system has the highest return on investment. They offer various repayment options with rates as low as 2.99% for 12 years (with approved credit) and rates as low as 5.49% for 20 years (with approved credit). You can pay back the tax credit and amortize the remaining balance (in the first 18 months).
2. PACE Financing: PACE (property assessed clean energy) is a government-backed financing program. It provides upfront funding for your home energy efficiency, renewable energy, and water-saving improvements. The financing is repaid on your property tax bill over the course of up to 25 years.

Contact Information

Phone Numbers:

• (916) 914-8900
• (916) 400-1197

Email: [email protected]

Local Office Address: 5174 Hillsdale Cir, El Dorado Hills, CA, 95762

Headquarter Address: 3941 Park Dr, Ste 20-465 El Dorado Hills, CA 95722